Quote:
Originally Posted by IWEARGOGGLES
After the update I've been having some weird problems.
In the previous build my HUD would just occasionally crash or I'd get an exception error or whatever and have to restart.
Now some weird stuff is happening. For instance, why doesn't it seem to process files correctly? I'll datamine for 24 hours, STOP the import, close the program and start the next day. When I open tables and start importing the next day, it will have 50k duplicates or whatever before it starts importing.
Trying to run it in administrator mode really kind of screwed things up as well.
It just seems to be really inconsistent and buggy still.
Whatever, I'm not going to run and get HEM or anything because this is what I'm used to and it isn't unbearable yet.
Do you have "Move Processed Files" checked? Unchecking it could cause the sort of problems you describe. If it is checked and not actually moving the files, could you please enable logging (Configure --> Options --> Enable Logging needs to be checked; if it isn't, check it and restart PT3) and reproduce these errors then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log to a
support request? The more information we get on these issues the easier it is for us to pin them down and eliminate them.
Quote:
Originally Posted by RajHendon
I intend to come back to PT3 in due course, but at the moment it is unusable for me -- just too buggy, one error or another.
Can someone kindly recommend a list of competitor products that have comparable features (even if slightly more basic) and that doesn't keep on breaking down...
I just need something that works, even if it doesnt have fancy stuff on it.
Thank you.
Have you upgraded to Beta 16 and run a full Housekeeping on all of your databases? This will eliminate a large number of known issues.
If this doesn't help, could you please enable logging (Configure --> Options --> Enable Logging needs to be checked; if it isn't, check it and restart PT3) and reproduce these errors then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log to a
support request? The more information we get on these issues the easier it is for us to pin them down and eliminate them.
Quote:
Originally Posted by starchyy
Is there gonna be a pt3 coming out for Mac anytime soon?
Yes PT3 will come out for Mac, at this point, though, I think it's optimistic to believe it will be released in 2008. And unfortunately that far out it is very hard to give a more detailed analysis than that.
Quote:
Originally Posted by sengir
I have been using pt3 since the release of build 2, and during these past few months it caused my computer to crash several times. What happened is that all programs running would freeze and I couldn't do anything about it, so my hands were getting folded because I timed out.
I would like to know if it's happening to anybody else and what pt3 developers are doing about this.
Have you upgraded to Beta 16, and run a full Housekeeping on all of your databases? This will fix a large number of issues.
If you have, could you please enable logging (Configure --> Options --> Enable Logging needs to be checked; if it isn't, check it and restart PT3) and reproduce these errors then attach the C:\Program Files\PokerTracker 3\PokerTracker.log and C:\Program Files\PokerTracker 3\PokerTrackerHud.log to a
support request? The more information we get on these issues the easier it is for us to pin them down and eliminate them.
Quote:
Originally Posted by oldschool
I just got the new release a few days ago and it works worse than the one before. I now have the same problem you do.
I cannot believe this
If you could also enable logging, reproduce the issue and attach the aforementioned logs to a support ticket we would appreciate it. The more information you give us the easier it is for us to fix what issues remain.