Two Plus Two Publishing LLC Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Poker Software Poker-related software official support, e.g., poker trackers, solvers, equity calculators.

Closed Thread
 
Thread Tools Display Modes
Old 08-28-2008, 11:40 AM   #5026
PokerAce
See our Commercial Software thread
 
PokerAce's Avatar
 
Join Date: Jan 2005
Posts: 4,309
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

One thing we just encountered that might help those of you having problems. If you run AHK scripts, try running without them to see if your problems go away.
PokerAce is offline  
Old 08-28-2008, 12:00 PM   #5027
buzz12586
old hand
 
buzz12586's Avatar
 
Join Date: Mar 2008
Location: Charlotte, NC
Posts: 1,292
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

I am also having the problem with stats not showing up when I fire up 6 tables on stars. After about 10 or so hands one table started showing them but the pop ups came up blank when you clicked on them.
buzz12586 is offline  
Old 08-28-2008, 12:06 PM   #5028
_dave_
_Pooh_Bah_
 
Join Date: Feb 2005
Location: UK (or what remains of it)
Posts: 13,126
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Quote:
Originally Posted by PokerAce View Post
One thing we just encountered that might help those of you having problems. If you run AHK scripts, try running without them to see if your problems go away.
umm, wat?

Which script do you think is causing specific problems?
_dave_ is offline  
Old 08-28-2008, 12:09 PM   #5029
PokerAce
See our Commercial Software thread
 
PokerAce's Avatar
 
Join Date: Jan 2005
Posts: 4,309
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Quote:
Originally Posted by buzz12586 View Post
I am also having the problem with stats not showing up when I fire up 6 tables on stars. After about 10 or so hands one table started showing them but the pop ups came up blank when you clicked on them.
Did you update the cache for every database you have the Hud configured to use?


Quote:
Originally Posted by _dave_ View Post
umm, wat?

Which script do you think is causing specific problems?
I'm not sure yet. I haven't heard back from the user, but he told me running without scripts resolved his problem.
PokerAce is offline  
Old 08-28-2008, 12:11 PM   #5030
PokerAce
See our Commercial Software thread
 
PokerAce's Avatar
 
Join Date: Jan 2005
Posts: 4,309
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Also, we just got this report too:

Quote:
I Installed latest beta. Couldn't even open 3 tables at full tilt, so laggish.

Then i realised that I didn't run pt3 as administrator.

Now it work's fine for me!
PokerAce is offline  
Old 08-28-2008, 12:17 PM   #5031
buzz12586
old hand
 
buzz12586's Avatar
 
Join Date: Mar 2008
Location: Charlotte, NC
Posts: 1,292
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Quote:
Originally Posted by PokerAce View Post
Did you update the cache for every database you have the Hud configured to use?
Yes, I only have one database and I updated the cache for it last night.
buzz12586 is offline  
Old 08-28-2008, 01:03 PM   #5032
PokerAce
See our Commercial Software thread
 
PokerAce's Avatar
 
Join Date: Jan 2005
Posts: 4,309
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Try the performance tuning recommended here: http://www.pokertracker.com/forums/v...p?f=45&t=10393

If that doesn't help, please enable logging (config -> options -> logging), reproduce the problem, then attach the PokerTracker.log and PokerTrackerHud.log files to a support ticket on our site.
PokerAce is offline  
Old 08-28-2008, 01:13 PM   #5033
Jailblazers
veteran
 
Join Date: Aug 2007
Posts: 2,412
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Hi guys, how do you import observed hands into a database? I have the 2 boxes under observed hands checked but it still doesnt work. Is it something from pokerstars end? because I dont think my comp saves observed hands. How do I work that out?
Jailblazers is offline  
Old 08-28-2008, 01:18 PM   #5034
thunderbolt
adept
 
Join Date: Feb 2006
Posts: 1,037
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Stars I thought didnt let you datamine their site. Maybe I am wrong.
thunderbolt is offline  
Old 08-28-2008, 01:22 PM   #5035
fozzy71
Carpal \'Tunnel
 
fozzy71's Avatar
 
Join Date: Mar 2007
Location: 8 Mile + 2.5
Posts: 37,558
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

30 hands per session, to allow you to get hud stats and table select.
fozzy71 is offline  
Old 08-28-2008, 01:23 PM   #5036
notreallymyname
journeyman
 
Join Date: Dec 2006
Posts: 351
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

A little hint: a small number of users complaining about problems doesn't mean that only a small number of users have these problems. Most just sigh behind their monitors where you can't see and either continue using it or switch to another tracker.
notreallymyname is offline  
Old 08-28-2008, 01:30 PM   #5037
Jailblazers
veteran
 
Join Date: Aug 2007
Posts: 2,412
Quote:
Originally Posted by thunderbolt View Post
Stars I thought didnt let you datamine their site. Maybe I am wrong.
oh, then nvm.
Jailblazers is offline  
Old 08-28-2008, 01:37 PM   #5038
toxzen
journeyman
 
toxzen's Avatar
 
Join Date: Aug 2006
Location: Padmasana
Posts: 299
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Okay, now my translucency has failed to work. HUD remains solid colors.
toxzen is offline  
Old 08-28-2008, 01:46 PM   #5039
Sober
veteran
 
Sober's Avatar
 
Join Date: Jul 2006
Location: 三沢, Japan
Posts: 2,836
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Quote:
Originally Posted by notreallymyname View Post
A little hint: a small number of users complaining about problems doesn't mean that only a small number of users have these problems. Most just sigh behind their monitors where you can't see and either continue using it or switch to another tracker.
Statistically untrue. The proportion of people complaining vs. not complaining is going to correlate tightly with people having problems vs. not. When is a person going to run to the PT3 thread and post? After a nice session, or after a buggy session?

The point is that negative stimulus is exponentially more likely to incite an active response (i.e. complaining on the interwebs) than a positive stimulus. A marketing major with more knowledge on the subject could help out here.

I'm upset at what beta 16 did to my session last night. I don't hate PT3 or their creators, though. I'm not going to switch to another tracker because of it, because I really really like PT3 when it's working, which is most of the time.
Sober is offline  
Old 08-28-2008, 01:54 PM   #5040
IWEARGOGGLES
Carpal \'Tunnel
 
IWEARGOGGLES's Avatar
 
Join Date: Mar 2005
Location: Pittsburgh/Canada
Posts: 7,351
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Quote:
Originally Posted by notreallymyname View Post
A little hint: a small number of users complaining about problems doesn't mean that only a small number of users have these problems. Most just sigh behind their monitors where you can't see and either continue using it or switch to another tracker.
I disagree with this?

Also its far more likely 99% of people aren't having problems at all besides some minor bugs and just use the software without caring.
IWEARGOGGLES is offline  
Old 08-28-2008, 01:56 PM   #5041
maplestar
grinder
 
Join Date: Oct 2007
Posts: 541
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

i'm so disappointed that you guys removed memory scanner feature on stars in this beta 16?? i couldnt see any stats populated from my database any more before i sit down and play one hand?? whats all the fuss about?
maplestar is offline  
Old 08-28-2008, 02:11 PM   #5042
aprillin6
newbie
 
Join Date: Aug 2008
Posts: 21
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

hi, can anyone tell me if i should turn the 'enhance HUD performance' on? what is the purpose of this feature.
thanks
aprillin6 is offline  
Old 08-28-2008, 02:38 PM   #5043
GoCubsGo
Pooh-Bah
 
GoCubsGo's Avatar
 
Join Date: Jun 2005
Location: calmer than you are
Posts: 4,447
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

It makes the translucency go away and it updates the stats less frequently, so it uses less resources.
GoCubsGo is offline  
Old 08-28-2008, 03:35 PM   #5044
PokerAce
See our Commercial Software thread
 
PokerAce's Avatar
 
Join Date: Jan 2005
Posts: 4,309
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Quote:
Originally Posted by maplestar View Post
i'm so disappointed that you guys removed memory scanner feature on stars in this beta 16?? i couldnt see any stats populated from my database any more before i sit down and play one hand?? whats all the fuss about?
It wasn't our call. In order to even allow any observed hands imported, we had to follow PokerStars' rules. They say we are only allowed to import 30 observed hands. After that 30 minutes have to pass and PT3 has to be restarted before more observed hands can import. If we don't comply, we risk being placed on PokerStars' prohibited software list and that would risk the bankroll of our users and we're not willing to do that.

If you dislike this rule, you should email PokerStars. They initially denied our request to add them to TableTracker, but after receiving complaints from our users, they changed their minds. They may be willing to change this too if they hear from enough users.
PokerAce is offline  
Old 08-28-2008, 03:45 PM   #5045
Sober
veteran
 
Sober's Avatar
 
Join Date: Jul 2006
Location: 三沢, Japan
Posts: 2,836
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Tried it again just now, all tables loaded with stats just fine, self-stats showing as normal once again. It's running way slower than previously, however. I have done the housecleaning stuff already.

Good thing is, the worse PT3 runs, the better I seem to run at the tables. Yay.
Sober is offline  
Old 08-28-2008, 03:53 PM   #5046
orentha
adept
 
Join Date: Oct 2004
Location: PNW
Posts: 902
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

i tried firing up new beta 16 after housecleaning my dbs
fired up 6 FT tables, no stats appeared on any of them, but the little hud icon did appear...
So I went into hud options, clicked on the "increase hud performance (need restart)" thing.
then PT3 froze up, timed me out of all tables, i had to kill the process.


Then restarted PT3, and the stats appeared on all tables within 1 hand, and haven't had a problem since.

also, i'll have to double check i'm running as admin cause i'm not sure if I have to recheck it after i installed new beta...

but even if I'm not, it's running good (but i didn't any problems with beta 15 fwiw)
orentha is offline  
Old 08-28-2008, 03:53 PM   #5047
stretch_68
enthusiast
 
Join Date: Apr 2008
Location: antlers
Posts: 53
Re: New Software: PokerTracker 3 - 3.00.2 (Beta 16 available) - 27-Aug-2008

Quote:
Originally Posted by stretch_68 View Post
I downloaded beta 16 earlier and now i cant open pt3, i have tried w/the desktop shortcut and going to the program file, need help. thanks
Nothing happens on my monitor, it just sits there like I didnt click on the shortcut at all.
stretch_68 is offline  
Old 08-28-2008, 04:01 PM   #5048
DMoogle
Carpal \'Tunnel
 
DMoogle's Avatar
 
Join Date: Mar 2006
Location: Northern VA, USA
Posts: 7,132
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Did you guys ever fix the bug of FTP deep HU tables not being identified as HU but instead as FR?

Fortunately, I didn't have any problems installing PT3 or 8.3 Postgres. Hopefully I won't have any moving my hands.

Last edited by DMoogle; 08-28-2008 at 04:13 PM.
DMoogle is offline  
Old 08-28-2008, 04:56 PM   #5049
otter
Pooh-Bah
 
Join Date: Dec 2003
Posts: 5,327
Re: New Software: PokerTracker 3 - 3.00.2 / Beta 16 (60 day trial) - 27-Aug-2008

Quote:
Originally Posted by PokerAce View Post
Also, we just got this report too:
how do I go about running it as an administrator? Do I have to reboot my computer and log in as admin?
otter is offline  
Old 08-28-2008, 05:00 PM   #5050
otter
Pooh-Bah
 
Join Date: Dec 2003
Posts: 5,327
Re: New Software: PokerTracker 3 - 3.00.2 (Beta 16 available) - 27-Aug-2008

Quote:
Originally Posted by stretch_68 View Post
Nothing happens on my monitor, it just sits there like I didnt click on the shortcut at all.
for whatever reason it takes 45 seconds for the program to open after I've double clicked the icon. Why is that I don't know, but it's annoying.
otter is offline  

Closed Thread
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 10:45 AM.


Powered by vBulletin®
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Copyright © 2008-2020, Two Plus Two Interactive