Originally Posted by Jehaim
I tried it on a small databse first and it kept saying "0% complete" but then all of a sudden it was done,
so it keeps saying 0% complete while its 20 or 50% complete.
The percentage complete is a percentage of the total housekeeping actions remaining complete. So if you are doing all 4 housekeeping actions it's at 0% until the cluster is done, then it's at 25% until the vacuum is done, etc.
This behavior will be changing in the future to more accurately reflect what you would expect it to.
Originally Posted by River_Mitt
So, I update, do a full house keeping. I log onto stars, open 9 tables and start importing; after a few minutes it's painfully obvious that the stats are going to only show up on 1 table. I've never had a problem like that. So, I close all the tables and PT3 Build 16. I startup again, open 9 tables and PT3. I now get no Hud after a few minutes, so I try and stop hud and the application stops responding. I kill the app and the tables again. I try again and now it's working; yes the drawing changes make remarkable changes in cooperation with other apps and poker client windows.
hope those problems were just a one time deal.
Please enable logging (Configure --> Options --> Logging Enabled needs to be checked; if it isn't, check it and restart PT3) and if you get these errors again please send us a message via the support system
Originally Posted by hobbes05
i did everything too and i loaded up 15 tables but didnt get stats for probably 5 hands and it was only on probably 2-3 tables. the lag was still considerable i couldnt notice any difference
Do you have multiple databases? If so, have you made sure the cache was updated on all of them? Having a cache on one database and not on another obviates the benefit of the cache.
Originally Posted by GoCubsGo
I tried to update the cache and it said 0% for a really long time, and then it kind of finished but I don't really know if it did anything because an error message came up. I tried to copy paste but it wouldn't allow it. Basically it was one sentence saying there was an error, and then a long paragraph with stuff like %tables, player_id, etc. I can't really remember what, but none of it made sense and it just had words like player, table, session in code.
The open tables is a nice feature. I think it makes more sense to just double click the table to open it though. It would go a lot faster when you are opening like 8 tables to not have to drag the mouse back and forth.
My HUD still took about 45 seconds to appear on new tables.
Please enable logging per my previous instructions in this post and attempt to update the cache again. If it fails one more time that message will be put into the log file; please create a support request
containing the PokerTracker.log file (in C:\Program Files\PokerTracker 3\) and we'll help you get this issue resolved.
Originally Posted by River_Mitt
Looks like last time I played stars I did not use a tracker, so it looks like those 20 or so hands played prevented the HUD from working after the 30th hand while observing even though the first 20 some hands I was actually at the table.
That's decidedly odd, and obviously shouldn't happen. Is the HUD now working for you? If this happens again, please submit a log file per the above instructions so that we can make sure this gets fixed.
Originally Posted by DMoogle
Thanks for the super quick responses. Two more things: How will I know if the latest 8.3.x version doesn't work for me, and what should I do if that's the case (i.e. are there any special instructions I need to take to uninstall it before installing 8.2.9)? And at what point can I re-enable UAC?
If it doesn't work it won't install giving an initdb:1 error message. People seem to be having more success now than they originally were in May/June so the 8.3.x branch may have been fixed to work with Vista now, but not running Vista myself I can't really test it. If you can get 8.3.x installed successfully and the cluster initialization doesn't fail, you should be able to use it just fine.
Once everything has been installed you can re-enable UAC but
you should make sure BOTH PokerTracker 3 AND your poker clients are being run as Administrator (right click on the desktop icon--> run as administrator, if that's not there, right click --> properties --> Security --> run as administrator). If PT3 isn't run as adminstrator it doesn't work right at all, and if certain poker clients (PokerStars in particular) aren't run as administrator they'll fail to save hand histories, making PT3 unable to import them (obviously). So I just wanted to point this out clearly so you don't end up confused why things weren't working
Originally Posted by stretch_68
I downloaded beta 16 earlier and now i cant open pt3, i have tried w/the desktop shortcut and going to the program file, need help. thanks
What happens when you try to open PT3? Are you given an error message?
Originally Posted by AntiMatter
i was told with an earlier beta that I would have to reimport all my hands at a later date..... I have A LOT of hands and only want to import once.... i dont want to have to recreate the database every few months. Is PT3 ready for me to do the one, big, final import yet or not?
There shouldn't be any more database changes at this point, and since Beta 16 should fix most outstanding bugs (we hope), in the future if need be we hope to implement a routine to avoid this reimportation.
I can't promise 100% that you will never have to reimport, but I can say that it's unlikely that you'll have to do so.
Originally Posted by Sober
Similar problems here as above. Load up 14 tables of FullTilt, and I only have stats on ~3 max. In the import window, I can see that it's grabbing hands from all tables, it's just not displaying the HUD.
I also had one table's showdown display stay frozen for a good 15 minutes. I kept hitting reset in the PT3 dropdown, but those stupid little cards remained. It was especially irritating because it was a 4-way showdown. I eventually just closed the (profitable) table.
Also, it used to show my stats just for a particular table session. Now I see my stats from my 6-figure database for myself. Useless for quick-reference on my image.
Sigh. Pls to stop breaking PT3 more than it already is.
Please make sure you have updated the cache on all of your databases. If that doesn't help, please enable logging as per the above instructions and submit your PokerTracker.log and PokerTrackerHud.log files to our support system
. Beta 16 works better for most users who were having trouble (myself included); I'm not sure why it's causing trouble for you but we will figure it out and get it fixed.
Originally Posted by Djay
I fired up 16 FTP tables and got HUD working on one table. Very slowly i got more tables and after waiting 20min i am now up to 8 tables with HUD working.
There seems to be a wrench
Edit: I just noticed that the table averages is the exact same for all tables with HUD working. Im having a hard time beliving that the 12 tables that are now working with HUD has the EXACT same table averages.
The table averages being identical definitely sounds fishy to me as well. Not to sound like a broken record, but if you could also submit your PokerTracker.log and PokerTrackerHud.log files (see earlier in this post for directions) it would be very useful for us to see what's going on and get it fixed.