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Old 08-25-2008, 08:57 AM   #4951
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by DaExMan View Post
sorry havn't played in awhile and just tried this and when I went to the command prompt and tried to enter "reindex-a" it asked for a password. I have no idea what it would be
The default is 'dbpass', but you can disable the password prompt by following this tutorial.
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Old 08-25-2008, 09:22 AM   #4952
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

Is there a way to find out the hands where someone limped and then re raised you? I know you can see the hands where you were the one who limped but I dont know how to bring up the hands where it has happened to me.
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Old 08-25-2008, 05:04 PM   #4953
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

Just upgraded to PT3. Is anyone having problems with their stats disappearing? Kind of annoying when 3/4 betting
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Old 08-25-2008, 05:23 PM   #4954
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Is there a way to find out the hands where someone limped and then re raised you? I know you can see the hands where you were the one who limped but I dont know how to bring up the hands where it has happened to me.
Off the top of my head, you could filter for when you raise preflop but you didn't raise first in, then you faced a 3-bet where holdem_hand_player_detail.val_p_raise_aggressor_po s > your position and they are not in the big blind (who can't l/rr; the big blind is always position 8).

I'm not 100% that it will catch all possible cases but it should get you most of the way there.


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Just upgraded to PT3. Is anyone having problems with their stats disappearing? Kind of annoying when 3/4 betting
That is a known issue with Build 2, please upgrade to Beta 15 (without PostgreSQL; you don't need to upgrade PostgreSQL) and this issue will be resolved.
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Old 08-26-2008, 01:23 AM   #4955
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Just upgraded to PT3. Is anyone having problems with their stats disappearing? Kind of annoying when 3/4 betting
I'm curious, did you read any of the recent posts here before upgrading?
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Old 08-26-2008, 08:08 AM   #4956
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

why does it take so long for new patchs to come out? HEM has a new patch what seems like every week..
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Old 08-26-2008, 08:54 AM   #4957
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

They're working on a full body cast at this point, patches come later.
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Old 08-26-2008, 11:27 AM   #4958
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

I haven't had an application crash my whole system repeatably upon launch in many years. Kudos to PT3 for the honors.
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Old 08-26-2008, 12:44 PM   #4959
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

F*ck this sh*t... I just Bought Hold-em Manager this morning and I could kick myself for not doing this 3 months ago.

*Spelling checked for the Spelling Nazi's.
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Old 08-26-2008, 03:43 PM   #4960
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

The situation is critical and now I have a doubt. PT3 is losing customers each day, and obv, the unhappy players buy HM. Because of that, PT3 will lose money of course; this will be a problem? I mean, if there aren't the funds, you will continue to upgrade PT3? Do you continue to offer support?
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Old 08-26-2008, 04:02 PM   #4961
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

I just downloaded the trial version. I've used poker tracker since it first came out and i want to like it-I really do, but can see there is going to be quite a learning curve in configuring this. So far it seems to use a LOT less memory so that's HUGE. However, right now that's the only plus.

It seems that the stats aren't movable on the table so right now they're hanging over the left and right sides. That's a major problem for multi-tabling. Also I am used to looking for a certain stat at a certain place. I can't find how to display table VPIP or table AVG pot, or table agression factor, nor can I find help in the documentation. On top of that the font isn't easy to read at all. I have a 2001fp, but I have to squint to read the stats-especially seat 6 (9 handed) whose stats appear over the notes. I can't even make that out.

Maybe I'm just a person who doesn't like change and once I get used to things I'll be happy. It's probably just things that I have to work on configuring, but so far I see I have about 5 hours of work ahead of me figuring this out......or maybe I'll just install HM and see if it's easier/better.
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Old 08-26-2008, 04:12 PM   #4962
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

Hey, I've been using PT3 seamlessly for the past 2 or 3 months, but today I started it up and when i started the auto import function i got this error message in the Import Status window:

Unable to begin feeder import process. Reason: Unable to login to database (PT3 DB). Reason: FATAL: no pg_hba.conf entry for host "::1", user "postgres", database "PT3 DB", SSL off


what is wrong and what should i do?
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Old 08-26-2008, 04:12 PM   #4963
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

Otter, you can drag the panels about with the right mouse button. Then you left click on the PT icon on the table, and "save layout" when you are happy with their placement. It is best to do this with only one table running.

Fonts, sizes, colours, available stats I think you can change by again clicking on the PT icon on the table and doing "configure HUD"
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Old 08-26-2008, 04:29 PM   #4964
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

my favourite part about pokertracker is the constant updates and improvements

congratulations guys on the great product
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Old 08-26-2008, 04:53 PM   #4965
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

So without reading all 300+ pages of this thread, how do I get the Beta version of PT3 for Mac?
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Old 08-26-2008, 05:22 PM   #4966
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

Quote:
Originally Posted by fiammaz View Post
The situation is critical and now I have a doubt. PT3 is losing customers each day, and obv, the unhappy players buy HM. Because of that, PT3 will lose money of course; this will be a problem? I mean, if there aren't the funds, you will continue to upgrade PT3? Do you continue to offer support?
We're not in any danger of going out of business. After giving pre-release versions of what will be beta 16 to some users who were having MAJOR problems, I'm pretty confident that beta 16 will solve just about all the Hud problems users are having and we can get back on track with adding features.

Also, I think you are way overestimating the number of users these bugs are affecting. I still stand by my statement that only a very small percentage of users were more than mildly inconvenienced by any Hud problems. Unfortunately for us, a large part of that small percentage are 2+2ers (the 10+ tablers with massive databases), and 2+2ers aren't known for holding back their thoughts and frustrations (not a bad thing) so you really heard about the problems.


Quote:
Originally Posted by otter View Post
I just downloaded the trial version. I've used poker tracker since it first came out and i want to like it-I really do, but can see there is going to be quite a learning curve in configuring this. So far it seems to use a LOT less memory so that's HUGE. However, right now that's the only plus.

It seems that the stats aren't movable on the table so right now they're hanging over the left and right sides. That's a major problem for multi-tabling. Also I am used to looking for a certain stat at a certain place. I can't find how to display table VPIP or table AVG pot, or table agression factor, nor can I find help in the documentation. On top of that the font isn't easy to read at all. I have a 2001fp, but I have to squint to read the stats-especially seat 6 (9 handed) whose stats appear over the notes. I can't even make that out.

Maybe I'm just a person who doesn't like change and once I get used to things I'll be happy. It's probably just things that I have to work on configuring, but so far I see I have about 5 hours of work ahead of me figuring this out......or maybe I'll just install HM and see if it's easier/better.
We have a lot of documentation on our site, including a quick start guide to get you up and running fast. See: http://www.pokertracker.com/products/PT3/docs/

Quote:
Originally Posted by ballin_aces55 View Post
Hey, I've been using PT3 seamlessly for the past 2 or 3 months, but today I started it up and when i started the auto import function i got this error message in the Import Status window:

Unable to begin feeder import process. Reason: Unable to login to database (PT3 DB). Reason: FATAL: no pg_hba.conf entry for host "::1", user "postgres", database "PT3 DB", SSL off


what is wrong and what should i do?
Please make a post on our forum in the PostgreSQL section. One of our experts there will be able to help you out.

Quote:
Originally Posted by thadchr View Post
So without reading all 300+ pages of this thread, how do I get the Beta version of PT3 for Mac?
Currently there is no Mac version, though we have plenty of users running it on a Mac using VM software.

Quote:
Originally Posted by The Icon View Post
my favourite part about pokertracker is the constant updates and improvements

congratulations guys on the great product
Would you rather I released two weeks ago and you received more bugs, or would you rather I wait until most of the known bugs are fixed? Two weeks ago there were still users having major problems. All the reports coming back now are positive.

Question for you and others who share your attitude (assuming your post was sarcastic): If the next release resolves your problems and over the next couple of months we pump out the features we've promised, are you still going to have a grudge against us? If we clearly surpass the competition, are you still going to use their software? Just curious. I'd like to think all the effort we've put in to improve your experience will mean something. Despite what you might think, we have been working hard to fix things and we will continue to do so.
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Old 08-26-2008, 06:07 PM   #4967
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

Quote:
Originally Posted by PokerAce View Post
We're not in any danger of going out of business. After giving pre-release versions of what will be beta 16 to some users who were having MAJOR problems, I'm pretty confident that beta 16 will solve just about all the Hud problems users are having and we can get back on track with adding features.

Also, I think you are way overestimating the number of users these bugs are affecting. I still stand by my statement that only a very small percentage of users were more than mildly inconvenienced by any Hud problems. Unfortunately for us, a large part of that small percentage are 2+2ers (the 10+ tablers with massive databases), and 2+2ers aren't known for holding back their thoughts and frustrations (not a bad thing) so you really heard about the problems.
You understimate the situation, players complain for bugs (after 3 months not fixed yet) not only on HUD but also in other part of the program. For example I tried to filter heads up, and PT3 give me strange result, some 4 handed sit, if I click on a hand it will show another history and so on. So the problems aren't only in the HUD. What about the features? No features added in 3 months, of course still busy with bug fixes... Anyway, I'm really curious for the future . I thinks if beta 16 will not fix the bugs, you shoukld refund the players asap, and another important thing: NOT ANOTHER DELAY. Stop joking players, if the update isn't ready don't tell a date
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Old 08-26-2008, 06:24 PM   #4968
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by PokerAce View Post
Question for you and others who share your attitude (assuming your post was sarcastic): If the next release resolves your problems and over the next couple of months we pump out the features we've promised, are you still going to have a grudge against us? If we clearly surpass the competition, are you still going to use their software?
It is sooooo not fair of you to try to lay a guilt trip on all the people who can't use your software b/c it isn't remotely stable on their machines. I've been following this thread for a while and the grace period for show-stoppers is so obviously long over. You guys ****ed up big time and you deserve all the flack that's coming your way. I realize you gotta drop by now and then and try to save face but at this point your words are meaningless imo.

This situation is truly ridiculous.
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Old 08-26-2008, 06:26 PM   #4969
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by PokerAce View Post
Also, I think you are way overestimating the number of users these bugs are affecting. I still stand by my statement that only a very small percentage of users were more than mildly inconvenienced by any Hud problems. Unfortunately for us, a large part of that small percentage are 2+2ers (the 10+ tablers with massive databases), and 2+2ers aren't known for holding back their thoughts and frustrations (not a bad thing) so you really heard about the problems.
You say people are overestimating the number of users the bugs are effecting but I think you are UNDERESTIMATING it. The bugs affect EVERY SINGLE POKERTRACKER USER. This is because you guys are spending all of your time fixing bugs which delays new releases, which conceivably, should contain additional features. So you have it wrong. The bugs are affect everyone and, as you can tell from the feedback, its not a "mild inconvenience" as you put it. You are in denial.
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Old 08-26-2008, 06:30 PM   #4970
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by _Towelie_ View Post
This situation is truly ridiculous.
Wait one week for the next beta lol, I think it will be delayed again, I got a sixth sense
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Old 08-26-2008, 06:31 PM   #4971
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by fiammaz View Post
Wait one week for the next beta lol, I think it will be delayed again, I got a sixth sense
I don't own PT3 and haven't tried it except for one of the earlier betas. I just feel bad for everyone who shelled out cash.
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Old 08-26-2008, 06:32 PM   #4972
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by fiammaz View Post
Wait one week for the next beta lol, I think it will be delayed again, I got a sixth sense
I guarantee the next beta will not be delayed.
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Old 08-26-2008, 06:40 PM   #4973
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by PokerAce View Post
I guarantee the next beta will not be delayed.
Ok (I can't stop laughing but it's ok).
Just a question, Pokerace, when do you estimate PT3 will be a decent product with some good feature??? Can you tell me? Tell me if my development timeline is good:

End of august: release beta 16
End of september: fix the bugs of beta 16, release beta 17
End of october: fixed all bugs of beta 17
End of march 2009: add A new feature

Guys if you worked 3 and a half MONTHS on HUD bugs I don't know when you add some features
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Old 08-26-2008, 06:43 PM   #4974
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

Quote:
Originally Posted by _Towelie_ View Post
It is sooooo not fair of you to try to lay a guilt trip on all the people who can't use your software b/c it isn't remotely stable on their machines. I've been following this thread for a while and the grace period for show-stoppers is so obviously long over. You guys ****ed up big time and you deserve all the flack that's coming your way. I realize you gotta drop by now and then and try to save face but at this point your words are meaningless imo.

This situation is truly ridiculous.
You also need to remember that with each beta release, the number of users affected have been reduced, so we have been making progress. It's not like every single user who had a problem at the time of release is still having problems.

These problems with the Hud aren't your typical bugs. They are very difficult to debug because I was not able to reproduce them on any computer or VM I have access to. Anyone who has tried to debug a multithreaded host application that is communicating over RPC and shared memory with a multithreaded client application can attest to the difficulty and elusiveness of the bugs. That means a lot of trial and error. We tried are best to work with users to figure out what's causing them, but we ran into attitudes where people simply expected us to fix the problem without any help from them. It's understandable that they want the software to work, but I don't think they realized that without their help, it becomes nothing more than a guessing game as to whether the problem was fixed or not.

I will admit that we dropped the ball here, but we are working on rectifying the situation and I believe, for some reason or another, we received much more flack than any one of our competitors would've received if they were in our situation. I don't want to get into that again, but that is my opinion. I just hope that some of our naysayers will actually try the next version and give us a chance at making things right.
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Old 08-26-2008, 06:47 PM   #4975
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 15 available) - 21-July-2008

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Originally Posted by fiammaz View Post
Ok (I can't stop laughing but it's ok).
Just a question, Pokerace, when do you estimate PT3 will be a decent product with some good feature??? Can you tell me? Tell me if my development timeline is good:

End of august: release beta 16
End of september: fix the bugs of beta 16, release beta 17
End of october: fixed all bugs of beta 17
End of march 2009: add A new feature

Guys if you worked 3 and a half MONTHS on HUD bugs I don't know when you add some features
I'm not going to give firm estimates (for obvious reasons), but unless there are still major problems with the Hud, we should start rolling out new features very quickly. The Hud was by far the most complicated feature in PT3, so no other feature we add should take anywhere near as long to implement and debug. I hope to get on a one release a week, minimum schedule. We will also be looking for additional development support, so that will help to speed things up as well.

I will re-iterate that with pre-release versions of what will become beta 16, everyone who has tried it who had problems in the past has reported a remarkable improvement, so I have faith that this will be the release everyone who is having problems has been waiting for.
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