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Old 06-13-2008, 08:57 AM   #4076
Wunibald
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Very stupid question (I'm no PC-geek...):

If I have installed PT3 Build2, what do I have to do exactly to install this Beta? Deinstall the last version completely? Deinstall Postgres? (Guess not...)
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Old 06-13-2008, 09:29 AM   #4077
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Hey, I'm still having problems with importing hands, plus the HUD is not working for me, where can I call or send an email to get individual help???
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Old 06-13-2008, 09:42 AM   #4078
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by Wunibald View Post
Very stupid question (I'm no PC-geek...):

If I have installed PT3 Build2, what do I have to do exactly to install this Beta? Deinstall the last version completely? Deinstall Postgres? (Guess not...)
Just download Beta 13 and install it. No uninstallation of any kind required.
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Old 06-13-2008, 09:43 AM   #4079
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Yeah, on Party new tables aren't recognized. The auto import needs to be stopped and then restarted. The PT3 icon doesn't appear on tables, it seems as if PT3 just doesn't recognize them at all. This needs a quick fix because when you play 9+ tables and are constantly changing tables and you have to stop auto import, restart auto import every time you open a new table and this tilts me a hell of a lot. Everything else seems to be working great!
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Old 06-13-2008, 10:05 AM   #4080
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 12 available) - 01-June-2008

Quote:
Originally Posted by DMoogle View Post
Because you can still use PT2, you get full PT3 support until PT4 comes out, and the price is probably never going to drop. Doesn't really matter whether you buy it now or later (if you plan on buying it at all).
I guess I need to rephrase my response. I fully plan to buy PT3 if it ends up being stable and works. If it doesn't before PT2 stops being supported then I will buy something else.
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Old 06-13-2008, 10:08 AM   #4081
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by Don Melchor View Post
Hey, I'm still having problems with importing hands, plus the HUD is not working for me, where can I call or send an email to get individual help???
https://www.pokertracker.com/support/
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Old 06-13-2008, 10:15 AM   #4082
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by NoMeansYes_ View Post
Yeah, on Party new tables aren't recognized. The auto import needs to be stopped and then restarted. The PT3 icon doesn't appear on tables, it seems as if PT3 just doesn't recognize them at all. This needs a quick fix because when you play 9+ tables and are constantly changing tables and you have to stop auto import, restart auto import every time you open a new table and this tilts me a hell of a lot. Everything else seems to be working great!
Could you please make sure logging is enabled (Configure --> Options --> Enable logging), reproduce this issue, then attach the PokerTracker.log and PokerTrackerHud.log files to a support ticket? It would be useful so that we can see exactly what is going on.

Quote:
Originally Posted by Nick-Zack View Post
I guess I need to rephrase my response. I fully plan to buy PT3 if it ends up being stable and works. If it doesn't before PT2 stops being supported then I will buy something else.
PT3 stability took a large step forward with the release of Beta 13. Since there is a free trial for 60 days, I recommend downloading it and giving it a try to see if it meets your needs. PT3 is currently stable for the majority of our users and Beta 13 resolved a large number of outstanding stability issues.
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Old 06-13-2008, 10:50 AM   #4083
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Beta 13 gives me: failed to create connection to server 'Pokertrackerhud:ipc'

(But Build 2 works for me. )
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Old 06-13-2008, 11:29 AM   #4084
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Jehaim,

Could you please enable logging (Configure --> Options --> Enable Logging needs to be checked, restart PT3 if asked to) and reproduce this error then attach your PokerTracker.log and PokerTrackerHud.log files to a support ticket? It will help us figure out exactly what is going on.
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Old 06-13-2008, 12:06 PM   #4085
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

ok, will do so later today or tomorrow.
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Old 06-13-2008, 01:25 PM   #4086
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Wow, HUD works quite impressive now.
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Old 06-13-2008, 01:40 PM   #4087
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Does PT3 display the PT icon on the table? Does the Import Status list the hands being imported? What site are you playing on?

no PT Icon on the table and in the import list there is no new line like "monitoring this file" and no imports.
I'm playing on partypoker
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Old 06-13-2008, 02:48 PM   #4088
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by BetYourLife View Post
no PT Icon on the table and in the import list there is no new line like "monitoring this file" and no imports.
I'm playing on partypoker
And the file is being written to your hard drive?

Could you please enable logging and reproduce this issue then send the PokerTracker.log and PokerTrackerHUD.log files to our support system? The more data we have, the better.
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Old 06-13-2008, 04:45 PM   #4089
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by BetYourLife View Post
no PT Icon on the table and in the import list there is no new line like "monitoring this file" and no imports.
I'm playing on partypoker
There is an issue with PT not always recognizing new tables/HH files. Stopping and restarting the auto import should pick them up.
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Old 06-13-2008, 05:34 PM   #4090
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

the HUD is finally usable for real multitabling. worked like a charm all night last night. thx guys.
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Old 06-13-2008, 06:33 PM   #4091
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by Jehaim View Post
Beta 13 gives me: failed to create connection to server 'Pokertrackerhud:ipc'

(But Build 2 works for me. )
I'm having the same problem. Did you come up with a solution/cause?
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Old 06-13-2008, 06:46 PM   #4092
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

sill no donkbet flop stat..... why not!?!

For the HUD, im prolly just not finding this, but is there a filter for the number of players at the tabe? For example if im playing HU, I don't want to see my oopnts 6max stats, only his HU stats.

also for tournament import, please make it so I can delete players with no winnings/hands and also so I can add/remove information about the tournaments
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Old 06-13-2008, 08:17 PM   #4093
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

HUD not showing up and no hands showing as imported in the Import Statistics window
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Old 06-13-2008, 09:31 PM   #4094
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by Stosh View Post
I'm having the same problem. Did you come up with a solution/cause?
No, am gonna send in a support ticket tomorrow. In about 18 hours.
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Old 06-14-2008, 01:41 AM   #4095
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

is there a way to filter out hands where there was no flop???
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Old 06-14-2008, 02:21 AM   #4096
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by WhiteRider View Post
There is an issue with PT not always recognizing new tables/HH files. Stopping and restarting the auto import should pick them up.
I know, but OPokerAce wanted to know. And it is annoying
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Old 06-14-2008, 03:16 AM   #4097
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

ETA on autorate rules??.. Pretty much the only thing stopping me from getting PT3..
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Old 06-14-2008, 04:40 AM   #4098
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by pairtheboard69 View Post
is there a way to filter out hands where there was no flop???
Either:

Filters, General, Hands with Between 1 and 10 players seeing the flop

or (if you want only hands where the selected player saw a flop):

Filters, Actions, Flop, [x] Saw Flop
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Old 06-14-2008, 06:41 AM   #4099
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Hey guys! I have some trouble with PT3. I am playing SNG-s, and PT handles HHs cool, but it didn't enter the results. It shows, that i have lost all of hte SNG-s and have a -100% ROI. I found an option , that enter results, but it is a little hard to enter 1k results manually. Is there an other and faster way to do it?
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Old 06-14-2008, 06:53 AM   #4100
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Re: New Software: PokerTracker 3 - 3.00.2 (Beta 13 available) - 12-June-2008

Quote:
Originally Posted by GutPunch View Post
sill no donkbet flop stat..... why not!?!
HUD stability is the primary issue at the moment, so new stats will have to wait, I'm afraid.
[quote]For the HUD, im prolly just not finding this, but is there a filter for the number of players at the tabe? For example if im playing HU, I don't want to see my oopnts 6max stats, only his HU stats.
You should use Player Ranges on the HUD Options page of HUD config if you only want stats from when there were a certain range of players at the table.
See How To: HUD Configuration for details.

Quote:
also for tournament import, please make it so I can delete players with no winnings/hands and also so I can add/remove information about the tournaments
This will be added.


Quote:
Originally Posted by Twentytwo View Post
HUD not showing up and no hands showing as imported in the Import Statistics window
The HUD will not show up until you have hands importing.
Please see:
Quick Start Guide
PT3 HUD FAQ
PT3 Importing FAQ


Quote:
Originally Posted by pairtheboard69 View Post
is there a way to filter out hands where there was no flop???
Filters: Check "saw flop" and add to selected, then on the right hand side select it and click the 'NOT' button.


Quote:
Originally Posted by 1968 View Post
ETA on autorate rules??.. Pretty much the only thing stopping me from getting PT3..
I think this is quite high up the list once the HUD stability issues are sorted.


Quote:
Originally Posted by thomasson View Post
Hey guys! I have some trouble with PT3. I am playing SNG-s, and PT handles HHs cool, but it didn't enter the results. It shows, that i have lost all of hte SNG-s and have a -100% ROI. I found an option , that enter results, but it is a little hard to enter 1k results manually. Is there an other and faster way to do it?
Sorry, not at the moment - I think an option to "auto fill" multiple SNGs will be added at some point. Further tournament summary input improvements will be made pretty soon after the HUD stability issues are fixed, I understand.
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