glad i moved over to a mac so i had to use PTR3 and i have to say its awesome!

if your getting used to it PTR3>HEM all day long


great job guys

just had to say this

Please read the FAQ: PT3 HUD which has solutions to common problems and a link to how to report your problem if that doesn't help.


Thanks for your comments!

In Rush poker mode, is there a way for the hud to display Hero's session stats, like it does for "normal" tables? ty in advance.

If there were, it'd probably do it already, IMO.

I'm pretty sure there's not.

It's more difficult, but I believe our development team are working on it.

I am currently nearing the end of my PokerTracker trial. I am considering purchasing the software. I play micro limits (10c/25c) and below for both NLHE and PLO. My question is this - if I purchase the microstakes version of both softwares for $74.98, what is the upgrade cost to the full version for both? I don't see that anywhere on the PT website. Please advise ASAP.

Also, is it possible to pay via account transfer from my PokerStars account?

Thanks in advance.

I believe it would be $89.98 to upgrade both.

It is not possible to pay via account transfer on PokerStars.

Am I able to get a hud running on Bwin? I'm a windows 7 user and when I try auto-detect, PT3 tells me I have no ongame clients installed. I can't even find the hand histories stored anywhere??

Thanks.

You would want "Upgrade to Full Version" on the purchase page.


Please read the "OnGame Configuration Guide" in the Documentation, which should get you started.

ATTENTION: Windows VISTA and 7 users, you must read this...

hi rider,

just a short question. is your HUD able to display the players position? e.g. BU, CO, UTG ...

thx in advance
jimmy

Hi. I got the PT3 free trial yesterday, and so far am basically not too happy. I spent quite a few hours yesterday reading online tutorials, watching Youtube videos, reading all the documentation, configuring my online poker accounts, and setting variables in the system, and it still doesn't seem to work. I had actually bought Poker Office about 2 years ago and got zero results from it, however I thought I'd try it again, figuring it must have evolved by now.

I am determined to get this working. However, I just want to say, that although PokerTracker 3 seems clearly to be a large venture highly professional software project, the documentation and many of the GUI elements of the program are VERY bad. Very confusing, no mouse over tool tips, no right click menus on anything. Just generally you get a screen (e.g., "HUD Configuration") with a bunch of items on it, no explanation of what they are, no connection to the documentation. And, even when you experiment and try every possible combination, nothing really seems to happen in the program. I do understand that players with the skillset to use this software understand how it all works, so maybe I am "lame" because I don't know--however, this is a commercial software product selling for approximately $100 so I would think you would want people to actually use the program.

Alright, I just wanted to say that. Here are I guess the REAL BASIC questions about the product that are somehow completely mysterious and unexplained, that I have not been able to figure out, despite being a professional programmer:

1. Does PokerTracker have its own HUD, that superimposes or runs on top of Full Tilt Poker (or Stars, etc).

2. If the answer to number 1 is "yes", then how do I launch it? I am connected to the site, updating the databases, can see results inside PokerTracker, but there is no "HUD" and I see no way to launch it.

3. If the answer to number 1 is "no", then I suppose that means that I do absolutely need to buy PokerAce HUD as well as PT3. I was experimenting a lot with PokerAce HUD yesterday, and same question: How do I launch this freakin bitch? I start it up and there is just a small blank white window, with two menu options. I "configure" the HUD every which way, but it doesn't "do" anything, it never launches or appears in or around my Full Tilt table. I've tried rebooting, reconnecting, reconfiguring--everything. I've also watched youtube videos... all information seems to center around which variables (vpip, etc) to select. Maybe I am like the emperor has no clothes guy, but how the heck do you launch this thing, and why the heck is it so mysterious and cryptic?

4. I eventually trashed Poker Office because it had difficult "Full Tilt configuration issues" that were generating thousands of confused blog posts along with lots of sympathetic, kind and very vague noncommital tech support responses. Question: Does Poker Tracker 3 work 100% good with Full Tilt Poker? Does PokerAce HUD (if necessary) work 100% good with Full Tilt Poker?

Thanks for any help. Sorry if I seem snarky. I'm just somewhat dismayed that I haven't been able to track this down, and somewhat incredulous that the basic steps to launch the software aren't spelled out anywhere in the documentation.

Not based on where they are right now. We may be able to adapt the new live stats technology to make a reasonable guess as to where they are based on the last hand, but that would not be accurate 100% of the time.

(1 & 2) Yes there is a HUD built in. It should launch when you have any table open and you are auto importing from it. You do need to have the poker client in question in English, though - see the HUD FAQ for more details.

(4) Yes, PT3 works perfectly fine with Full Tilt Poker. I play there myself and have tested Full Tilt support extensively.

Have you taken a look at our documentation page? We have several guides there to help users get started which may be of assistance to you. If you are still not able to get the HUD to work, please create a support request and one of our technicians will work with you personally until everything is set up and functional for you.

Ok, I did get some better information from the links you gave me. Thanks.
I set both PT3 and Full Tilt to run as administrator; verified no filtering going on; verified translucency is solid; verified minimum hands low (1); verified correct database is running. Auto import is enabled. I also tried activating "site import."

All that looks good and I understand that the PT3 HUD should just launch... I played for about 7 hands on FT and still didn't see the elusive holy grail of the actual HUD yet. Maybe I am just a complete lamer I should be banned from 2+2 probably

However, at least now I am on the right track, and have some hope, because at least now I now that PT3 does have a HUD and that the HUD launches automatically... so by a brute force process of trying every possible thing and reading every possible documentation on the internet, eventually I will probably see the HUD

Also, the documentation said that disabling UAC (user account control) would "make things easier"...

Where is the UAC disabled from, from Full Tilt client or from PT3? I couldn't seem to find it. Ok thanks.

again sorry if I seem snarky I am actually not, and really hopeful to get this thing running so I can buy it

Have you tried clicking the "Start HUD" button directly below the auto import and site import buttons? Sorry if this seems a bit obvious but I skimmed through your posts and you never seemed to mention clicking it.

I solved my previous issue of PT3 freezing up by updating to version 3.07.3 for Mac. PT3 now imports hands fine, but no HUD shows up, even though I have the Start HUD option checked. I've tried restarting the program and enabled logging, but nothing happens. FWIW, I run Snow Leopard (OSX 10.6.4) on a unibody Macbook. Any help would be greatly appreciated!

Did the hands import to PT3 as you were playing? You would see them listed in the Import Status window.
If it still isn't working please report your problem - your log files should let us see what is going on.


Tutorial: Vista-How to Disable 'User Account Control' (UAC)


Enabling logging won't fix the problem but if you send us your log files it should help us work out what is going on.
The most useful thing is to enable logging and restart PT3 then play about 20 hands at a single table. Attach the PokerTracker.log and PokerTrackerHUD.log to a Support ticket along with the hand history file for the session and a screenshot of the table.
Tutorial: Submitting a Bug Report

the hud is able to display the position for the last hand played, right? - if this is right this would be fine for me.

can someone officially confirm this and lead me to a place where i can find out how to do this?

thx for your help

I believe all you'd need to do is create a variable with definition: live_table_stat('position'), then use it in a stat to display - that'll display the position they were in for the very last hand. You can manipulate it as necessary, just remember that SB is always 9 and BB is always 8.

That won't work. 'position' is not an option for the live_table_stat function. You can only get the value of some specific stats.
See this tutorial.

Hey guys, I want to view my stats for all sites. When I click on "all sites," I can only see my stats for FTP or Stars (one at a time). How can I view my stats for all sites?

You need to link your screennames together as aliases.
Tutorial: Aliases

Is disabling UAC totally necessary for PT3 to run? If so, why isn't that mentioned in the instructions. I can't believe I go through this whole process and there is a crucial step (without which the program doesn't work) that is only mentioned in some obscure documentation that I couldn't even find myself.

Seriously, this feels more like an open source installation or something... I half expect you to tell me that I need to download the source code and rebuild the lib files and exes, and then start modifying my registry entries by hand or something.

*sigh* Anyways, I will do the UAC thing, and reinstall PT3, and let you know how that went.

Ok yeah, I disabled UAC and reinstalled PT3. PT3 is set to auto-import, and HUD is set to auto-start.

Still no results. I don't have time to work on this anymore right now-- probably next week I will spend a few more hours with it. I'll go over the database files to confirm that everything is being imported/exported correctly, go over the configuration options again, and then create a support ticket with PT3 to see if it can be straightened out.

After doing some testing, I reenabled UAC. This should be fine, right? Or does UAC have to be permanently off for PT3 to work? Ok thanks

No, you do not need to disable UAC. You DO need to configure PT3 and all your poker site software to Run as Administrator.
ATTENTION: Windows VISTA and 7 users, you must read this...

Please check the FAQ: Importing to PT3 and if that doesn't help then report your problem and one of our support guys will help you get things working.