Another thing to try: what happens if you start Poker Stars first, then start Poker Sleuth?

Obviously if it should work either way, but if that works then it narrows down the possible causes of the problem.

I tried that option as well, as soon I start the HUD, in 2 seconds PokerStars shuts down. I tried Unibet as well, it doesn't shut down, but it doesn't show the HUD. Probably I didn't set up the hand history directory, that was more a betting site for me..I shut down the firewall, anti virus, and anything that I didn't needed, but the result is the same...

Also, I tried on Party Poker, and Poker Sleuth crashed, I sent you the data...

All programs are "Run as administrator" mode

17.06.2010. 20:41PM EDIT:

Now Poker Sleuth crashes when I start it, I'll try to reinstall it...and I forgot to mention, that the OS is Windows 7 Ultimate (changed it some months ago, and just forget that on this pc I got the Ultimate version)

Thanks for the crash report. I'm just uploaded Poker Sleuth 2.1.0.25 which fixes the crash.

That fix won't solve your HUD problem though. I have some ideas now of where the problem might lay, though. I'll keep you posted on my progress.

As for Unibet, they're part of the Prima network, which Poker Sleuth doesn't support. Prima won't let U.S.-based players (such as myself) play, not even with play money, which makes testing software rather difficult. ;-) I think the hand history parser might understand the hands if you point it at the right directory, but the HUD definitely won't show up there.

Stain95,

I just sent you email with a link to a special debug-build of Poker Sleuth to try to pinpoint exactly where the HUD problem is. If you don't see the email in your inbox, please check your spam folder.

Thanks,
Daniel

just got the update from today and it crashes on start up.

Sorry about that. Should be fixed in 2.0.1.31 (and I added a little extra debugging information to that piece of code, just in case).

I downloaded the trial and it causes party and stars to crash regardless of which prog is opened first. obv you're aware of this already but i have a question. will sleuth take up less system resources than HEM/PT3 with the HUD running?

Thanks for letting me know. Since the HUD works fine for most users, this has a been a tricky problem to diagnose.

Could you (or Stain95) try downloading each the following special builds of Poker Sleuth to see if they help?

http://pokersleuth.com/dist/PokerSle...aller-mini.exe
http://pokersleuth.com/dist/PokerSle...ller-micro.exe

The HUD will not appear with these special builds, but I am hoping that one or both of them will not cause a crash. Once I have something that doesn't crash, then I can work on re-enabling functionality

I designed Poker Sleuth to be lean and mean, but as I don't use HEM/PT3 I can't make a direct comparison. I can tell you about the system resources that Poker Sleuth uses on my system.

When I open 18 tables (9-players each) on Full Tilt that Poker Sleuth uses around 200 MB of memory (120 MB for the HUD process, 80 MB for the database process). Poker Sleuth doesn't use PostrgreSQL, which saves quite a lot of memory.

My current test setup includes 440,000 hands spread out over 1,300 hand history files and taking up 530 MB of disk space. After parsing them, the Poker Sleuth database takes up 166 MB of disk space, or around 377 bytes per hand. (The Poker Sleuth database does not store the raw hand histories)

Hi r0eKY! Good to hear from you. Somehow I didn't see this question from you until just now. My apologies.

Poker Sleuth supports 64-bit versions of Windows as of version 2.1, which was released on May 19th. Registered users of Poker Sleuth 1 get a free upgrade to Poker Sleuth 2. If you need a new registration key, just email me at support@pokersleuth.com with your hardware fingerprint.

Both builds crashed with party when sleuth was opened first. sent you the reports.

I tried them out, the same result Maybe we miss some c++, .net file or something like that?

Anyway, thanks again for the effort.

Stop the press! (I hope that's the wright expression)

God news for Agthorr, bad news for me.

I finally get back my notebook, and install windows 7 ultimate on it. Put on the same firewall, same antivirus, and poker sleuth works just fine! Tried it on poker stars, didn't have the chance on tilt or party, but I guess it will be the same.

So, I will try to locate the problem on the other pc, but now I'm thinkig that maybe som eof the other software changed something, 'cause before trying Sleuth, I've tried HEM, Poker tracker, and some other less known software...

Nevertheless, now I will try out sleuth,and If I like it, a windows formatting is round the block

For now, I like the customer support, thanks again.

Thanks for the crash reports. Here is another build, which might fix the problem:

http://pokersleuth.com/dist/PokerSle...hook-patch.exe

I just uploaded 2.1.0.46, which features a scriptable version of the Equity Calculator. I made bindings and examples for C/C++, C#, and Python:

http://pokersleuth.com/programmable-..****ulator.shtml

just installed the latest update and it crashes on start up. Just opens then closes a few seconds later. Don't even give me a chance to send a crash report.

I can't reproduce the problem. The stderr.log file might contain more information about what went wrong. Below are instructions for locating it.

Click the Windows Start button.

Type in "%LOCALAPPDATA%\PokerSleuth" without the quotes

Press Enter

Look for a file named "stderr" or "stderr.log" and mail it to me at support@pokersleuth.com. You can open it notepad if you'd like.

It's possible that running the Poker Sleuth installer again might solve the problem. I'd appreciate it if you could submit stderr.log to me first though, so I can try to prevent problems like this from occurring in the future.

Nevermind. I believe I found the problem. Fixed in 2.1.0.61.

http://pokersleuth.com/dist/PokerSle...r-2.1.0.61.exe

If you ever need to downgrade to an earlier version to get Poker Sleuth working, you can click on the version numbers on the release notes page:

http://pokersleuth.com/release-notes.shtml

Oh, and 2.1.0.61 should fix that intermittent crash that several people have run in to.

Is it possible to Set up my Holdings Equity vs. a Range in the HUD? For example CO opens with 35% and my Hand is XX, and i would like to have the Equity shown in the HUD...?

Thx for a quick answear.

That would be pretty cool.

Anyone still there? Really interest in this software.

One feature I have to have on my hud is the number of bb left. I play HUSNGs and hate having to do the math. So do you have this feature like HEM does? Also I like to be able to customize my hud with different fonts and abbreviations. You do have that I believe. Also I like to have the hud box be transparent. Can you do that?

Yes, I'm still here. :-)

That's not currently supported, but I don't think it would be too hard for me to add as a new feature. I'll keep you posted.

You can definitely change the fonts. If by "abbreviations" you mean configuring labels to display in the HUD, you can do that too.

Yes. In the Options window, go to the Defaults Tab, then look for the TransparencyKey setting. That color will be treated as transparent. It's kind of like a green-screen in movie production.

Here's how I'd recommend doing it, assuming you're using a dark theme for the table background. In the left pane of the Defaults tab:

• Uncheck "Automatic foreground"
• Set the Foreground colors to Red, Green, and Blue.
• Set the Background colors to Black.

Then, in the right pane of the Defaults tab:

• Set the BackColor to Black
• Set the ForeColor to White
• Set the TransparencyKey to Black
• Set the Opacity to 100%

Please please please get the BB feature. Drives me nuts figuring out them by division everytime. Of course I could just get a list/spreadsheet.

Here are the stats I use on my hud.

Big Blinds
Hands
--New Panel--
SB VPIP
SB Preflop raise
HU Limp fold
Call 3-bet
Four Bet
-----------------
BB VPIP
BB Preflop raise
BB call open
3b-vs-open-from.SB.total
Steal limped pot
-----------------
Flop CB
Turn CB
River CB
Fold to flop CB
Fold to turn CB
Fold to river CB
------------------
Flop Check raise
Turn Check raise
River Check raise
Fold flop CB vs raise
Fold turn CB vs raise
Fold raise CB vs raise
------------------
Donk bet flop
Fold donk bet vs raise flop
Fold to donk bet flop
Raise donk bet flop
------------------
Agg factor
Flop agg pct
Turn agg pct
River agg pct

These are only for HUSNGs. These are in HEM, of course. Which are supported by your software. (Consider this a pestering email )

Final question (for now), when I set up your hud am I still able to use the rest of the features (other than hud) of HEM? I still want to be able to track my results using it. It would be fine by me to import the hh's/results later.

Here's a list of the all the stats you've named with "yes", "no", or "programmable" after it. "yes" means the stat is included in the default stats that Poker Sleuth ships with. "programmable" means that the stat could be created using the Poker Sleuth Statistics Language.

Big Blinds - no (but I've added it to my to-do list)
Hands - yes
SB VPIP - yes
SB Preflop raise - yes
HU Limp fold - programmable
Call 3-bet - programmable
Four Bet - yes
BB VPIP - yes
BB Preflop raise - yes
BB call open - programmable
3b-vs-open-from.SB.total - programmable
Steal limped pot - programmable
Flop CB - yes
Turn CB - yes
River CB - yes
Fold to flop CB - yes
Fold to turn CB - yes
Fold to river CB - yes
Flop Check raise - yes
Turn Check raise - yes
River Check raise - yes
Fold flop CB vs raise - programmable
Fold turn CB vs raise - programmable
Fold raise CB vs raise - programmable
Donk bet flop - programmable
Fold donk bet vs raise flop - programmable
Fold to donk bet flop - programmable
Raise donk bet flop - programmable
Agg factor - yes
Flop agg pct - yes
Turn agg pct - yes
River agg pct - yes

Yes. Poker Sleuth doesn't move or delete your hand histories, so HEM will still find them and work as normal.

I downloaded Poker Sleuth and it cannot detect a 6 max table type on PokerStars. The HUD does not appear, and instead of a green checkmark next to the table listing, there is a yellow exclamation point.

It is reading the HH fine; hands are listed in the "Database" tab.