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Hi Jeff,
You should have received an email for Len *. He is out of town but should be back in the office on Monday. Please PM me your contact info and we will address any questions you may have.
Thank you,
Hello Poker Pro,
PokerStars has concluded its review of SmartBuddy, and have determined that with one change, it can be permitted for use on PokerStars, and in conjunction with the PokerStars client.
In order to be permitted, you will need to add to your website an automated "opt-out" feature in a reasonably prominent location, and to link to this option from within the SmartBuddy client.
In other words, because your software circumvents the PokerStars "Hide From Search" option, you'll need to provide a way for any player (whether they are a subscriber to your service or not) to "Hide From Search" in the SmartBuddy client as well. If a player has used the "opt out" service on your website, then they should not be displayed in the SmartBuddy client, to any subscriber.
If you will make this modification, SmartBuddy will be permitted for use on PokerStars.
Please let me know if you have any questions.
Best Regards,
Jeff
PokerStars Game Security