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09-17-2021 , 12:19 PM
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Originally Posted by mxga917
I'm willing to help, messaged you numerous times via discord with no reply.
Sounds very familiar. I think the software is great but has bugs. The support team (if it is actually a team) is quick to fix easy issues but when they get tough, it’s radio silence or some cross remark. I’ve seen it numerous times on their Discord where users complain still having this issue and I’ve msged etc. those tend to get ignored while. Seems quite blatant when question both above and below are directly answers.

The support response reminds me very much like Ignition Hand Grabber when it was in its beta phase. If something was hard to fix it was very much ignored after a point with the support sometimes getting extremely rude on forums to people asking for help. Eventually they started charging without actually fixing several of the issues. I’m sure that will happen here or they will sell the product to a larger company after a large user base is generated.

Can’t really get too bent out of shape over something free, but nothing is really free.
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09-30-2021 , 10:11 AM
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Originally Posted by 4b72o
Sounds very familiar. I think the software is great but has bugs. The support team (if it is actually a team) is quick to fix easy issues but when they get tough, it’s radio silence or some cross remark. I’ve seen it numerous times on their Discord where users complain still having this issue and I’ve msged etc. those tend to get ignored while. Seems quite blatant when question both above and below are directly answers.

The support response reminds me very much like Ignition Hand Grabber when it was in its beta phase. If something was hard to fix it was very much ignored after a point with the support sometimes getting extremely rude on forums to people asking for help. Eventually they started charging without actually fixing several of the issues. I’m sure that will happen here or they will sell the product to a larger company after a large user base is generated.

Can’t really get too bent out of shape over something free, but nothing is really free.
Hey bro!

We try to reply all messages no matter the sbuject, If you feel your message was ignored please just send a reminder about it so we can check, we get several messages per day so it's easy to forget about one in particular.

I'm not sure what your problem is but you're right there are things that are harder to solve, not just because they are technically hard but because sometimes there are things that only happen after hours into a session or that only happen on a final table of a tournament (and only if you are playing it, not ovserving it), so you see how that might be a challenge to just even see what might be going on.

We are commited to a quality support and anything you might feel different than that level of commitment is related to the challenge of the bug itself and not an unwillingness to solve anything. (But I will say it again, if you feel your message was ignored please remind our team of it by auto replying to your comment on our discord)

Cheers!
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09-30-2021 , 06:16 PM
Does your software support customized keys for betsizes in bb? WPN
(which can be autobetted as well?)
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09-30-2021 , 06:28 PM
i'm trying to join your discord channel but clicking on the thumbsup from the bot doesn't do anything, removed the clicked +1 straight after. I am trying this repeatedly but it seems bugged
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10-01-2021 , 10:35 AM
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Originally Posted by ricepaddy
i'm trying to join your discord channel but clicking on the thumbsup from the bot doesn't do anything, removed the clicked +1 straight after. I am trying this repeatedly but it seems bugged
Hey bro! Yeah the discord bot is giving me a headache! I have manually acceepted you please check again!

About your question, We do have custom betsizes, both in BB preflop and as a PSB% postflop, however they do not insta bet at the moment (we will make several improvements to hotkeys in the future, including more sizes to choose from and ways to set them)

Cheers!
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10-14-2021 , 02:54 PM
looking forward to hotkey pppoker
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10-14-2021 , 04:44 PM
Just wanted to drop in and say huge thanks to the developers for being such a responsive team and pushing out such an amazing array of updates on a regular basis. I'm continually amazed by y'all's dedication. The response time on Discord has been amazing, and I don't know how you do it.
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10-15-2021 , 10:23 AM
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Originally Posted by yayzerbeam
Just wanted to drop in and say huge thanks to the developers for being such a responsive team and pushing out such an amazing array of updates on a regular basis. I'm continually amazed by y'all's dedication. The response time on Discord has been amazing, and I don't know how you do it.
Thanks so much! Love and dedication

Super glad you're happy with Juro!

Cheers!
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10-19-2021 , 05:57 PM
Hi, is there a way to move the randomizer on the tables? It<s covering the payouts on party for me
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10-20-2021 , 09:33 PM
hi i installed jurojin and set all the stuff and day after i cannot open it, when i click on launcher.exe, the black window pops up and is not responding...
can u help pls?
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10-22-2021 , 03:51 PM
i reinstalled but same thing happened
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10-22-2021 , 04:14 PM
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Originally Posted by blukubluku
hi i installed jurojin and set all the stuff and day after i cannot open it, when i click on launcher.exe, the black window pops up and is not responding...
can u help pls?
Hey man! Please talk to our support on discord! I have seen this error on several apps, usually means you need to update the GPU drivers and/or Windows, please check on Youtube there are several guides on how to fix this for several apps!

If you couldnt fix it let me know on our discord

Cheers!
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10-22-2021 , 04:15 PM
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Originally Posted by trebpoker
Hi, is there a way to move the randomizer on the tables? It<s covering the payouts on party for me
Yeah man please check out this guide it shows how to move em arround:


Cheers!
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10-27-2021 , 05:59 PM
Exxcellent software and support
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10-28-2021 , 11:08 AM
I'm obligated to recommend jurojin! Support is awesome, all tools works perfectly! 10/10
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11-01-2021 , 01:41 PM
You guys literally saved my ass.
I made a living playing live PLO5 for years, but in 2020 live-poker was more or less banned in my home country.

Online I always was a real tilt monkey.
Not because I didn't beat the limits, but because it drove me crazy when I didn't click the right spot on a table in time to raise my nuts, and my hand got folded instead.

Or because the new tables just opened somewhere again and had to be adjusted first, while I was late again on the other tables.
If anything, the other available table managers made the situation worse by their erratic behavior.

Since I installed Jurojin about two weeks ago, I haven't had a single minus session.
The software is just great!
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11-01-2021 , 01:47 PM
Does this software multi site wpn and stars with stacking table option? cheers
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11-02-2021 , 12:53 PM
🔥✌jurojin poker are top number one, I have always had excellent assistance from the mod, I recommend it to everyone🔥✌
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11-04-2021 , 01:44 PM
Thanks guys for all the love and support!!




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Originally Posted by Top Pig
Does this software multi site wpn and stars with stacking table option? cheers
Yes it does !

Cheers!
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11-04-2021 , 02:38 PM
One of the best tool I've used and the support is better than the tool!
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11-08-2021 , 01:34 PM
Hi, there was a new ignition update, and my table tamer hotkeys are no longer working. I don't think that software is being updated, so I'm looking for an alternative.

What features does this software have on ignition? (Off the top of my head, I use table tamer for bet/fold/shove etc. hotkeys, autoreg tournaments, and table placement on my screen.)

How many of the generally-available Jurojin Ignition features are currently working after the Ignition update?
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11-12-2021 , 03:08 PM
I just want to leave an overwhelming positive feedback both on the software and the support. I had a problem that was quickly addressed in an effective and friendly manner.
I cannot understand why it is free because developers deserve the every penny
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11-15-2021 , 07:09 PM
Hello -

Any plans to have this run on Mac without the use of Parallels and the like?
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11-16-2021 , 09:34 PM
Does this software have a lot of lagg or is it just not working very well with older windows versions such as 8, 7 etc.? And if yes what can be done to reduce lagg?
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11-21-2021 , 05:40 PM
Thanks again guys for the love!


Quote:
Originally Posted by asunder
Hello -

Any plans to have this run on Mac without the use of Parallels and the like?

Not for the moment! Unfortunately doing stuff like this on IOS is like starting from scratch

Cheers!
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