Quote:
Originally Posted by chris_kiessling
Hey Freak, just want to give you my first experience with the software since the bovada update. I am using the 6.4 version.
I just played a 3.5 hour session and everything went SMOOTHLY for the most part. BCC did miss 2 or 3 hands, defiantly 2 (big pots). First one was almost right off the bat, maybe 20 mins into my session for about 80 bb. The other big one I remember was towards the end (around 2.5-3 hour mark) for another pot about same size. Weirdly though PT4 didnt notice that it missed a hand (if that makes sense; it had no error in my "play poker" tab). Also, towards the end of the session BCC stopped recognizing my tables that I was moving to. It was about a 50/50 chance that BCC would recognize the table I was moving to. Even though BCC would have the new table listed in the list of the 4 tables I had open, my HUD would never show up on it and PT4 wouldnt catch the hands.
Regardless, I am very happy and I appreciate the hard work you and your team are doing. Thank you very much! Sorry for the long post
Ok, thanks. I'm not seeing this though. Can you go to settings on the catcher (only if you have ver 6.4), and enable logging. If this happens during a session for anyone, please send the log file from this directory to support:
C:\Program Files (x86)\Ace Poker Solutions\Bovada Card Catcher\Logs
From this I can replicate what you played and fix it. I'll also need bcc.log which is here: C:\Program Files (x86)\Ace Poker Solutions\Bovada Card Catcher\
The more I can get, the quicker I can fix it. Thanks guys.