Nice! Ty

Hello,
I think im having a problem with my ignition card catcher. When you register you have to set it up as "Ipoker". So I did that, but I also kept the same file location in my ignition site configuration as well. I did this because i also like to download the hands 24h after. What i did after was bc sometimes some hands are missed i merged both the ipoker and bovada sections , but the problem is there are a lot of duplicate hands that are not registering as duplicates but as two individual hands. It ends up evening out i guess, but the numbers just arent making sense. Need some support on this. WHen i download the hands 24h after 0 of the hands come up as duplicates, where as most of them should. How do i fix this?

please add a option to start up the program with windows i try to do it manually and dont work

https://imgur.com/0CAqFBF

nothing happens

Card catcher won't miss any hands. How you import hands after capture and download, depends a lot on the database you're using and what format they import hands into. Honestly, probably easiest to contact support and explain the situation and they can help you figure out the best method. But essentially if your database imports the hands as ignition or pokerstars, and you caught them as ipoker, they won't merge.

Starting it at startup won't change this situation. Either your firewall is blocking it from running, or your virus scanner deleted necessary files. I'd recommend temp turning those off, and then re-installing the catcher.

ive importered the databases to a couple of pcs , who can i contact for help[

Just email our support:
https://acepokersolutions.com/contact-us/

where is the actual hand grabber ?

https://acepokersolutions.com/ignition-hud-catcher/

just in case you are looking for how to setup the card catcher for your database
https://acepokersolutions.com/bovada-catcher-manual/

Ya, ty...

Hey FD, Can we renew a license that was not used in years?

edit: nvm, I just tried it and it renewed

Yes, but sounds like you figured it out.

Yeah, Its working great.
Thank Brain for me, I forgot how to setup this for PT.

Ok, great. Glad it's working well for you.

Just want to make sure... I only need to edit the result for MTT right?

Yeah, you will have to add your winning in MTT.

Thanks aprogle

yw

Correct.

Thanks for confirming FD. yeah... I forgot to add a few of my results.

Yes, np... and you can add them at any time.

card catcher not working after recent ignition update?

Nope, still working. Just reboot, and you should be fine.

still not picking up the tables. fwiw jurojin no longer picks up my tables either.. does that indicate a specific kind of problem?