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Originally Posted by Haupt_234
I'm experiencing the same and rarely, if ever, had any problems before the latest Bovada update. ICC 2.14.0 with Win10 and HM3.
Tables aren't being recognized quite frequently and hands aren't importing into HM3 even if ICC was working flawlessly the day before.
I've also noticed that when this problem arises and I go to close down ICC and hit 'Stop Catching', the program hangs without closing down and I'm forced to click the x and force close the program. Restarting ICC+HM3+Bovada seems to fix the problem.
Yes, something else has changed on their server side and we're looking into it.
Right now, if you hard reboot and shut down, it seems to restore functionality. We're looking at more logs though, but anyone who wants to send any, the more the better for resolving it quicker.
If you click on settings in the catcher, click create log, you can send that .zip file it creates to support and the dev team will analyze it.