Something bizarre is going on with your system. On my similarly equipped computer I can convert 7000 hands in less than one minute. (Importing into PT4 is a little slower)

hello again tried to import 2 ore ring game files into pt4, and it says "Import complete. No hands or summaries in 1 file were imported. (0 errors, 34 duplicates)" please help.

Yeah, it should take maybe 30 secs tops. I've never heard of anything even remotely like that. I'd say make sure to archive your old files from the converter folder. You can set this up in PT4. You might want to manually move them at first though. Go to the green circled directory in the converter and move all of the files that are in there. Then try again on your next conversion. But yeah, something is happening on your system. Hopefully that cures it.

If they are showing up as duplicate you already imported them.

How does disabling known hole cards affect reviewing HHs in HM2; will the heros hole cards only be shown at a showdown or the end of every hand?

If it's disabled, then it's only shown at showdown. If it's enabled, then it's regardless of showdown, but you need the .8079 version of HM2 or earlier to enable this feature.

What's a good way to mark hands for later review? If the histories aren't released for 48 hours, is there a way to mark hands to be reviewed right after they happen? Or do you just need to remember the time the hand occurred and just go back and look at that time when the hands are imported?

Freak do you plan to make a mac compatible version in the future?

Hi FD, I'm having problems with PT4 be able to replay the hands from the 10:15PM EST tourney. It's cutting off all the hands that happen after midnight EST and not showing up in the replay. The hands do convertor fine and show up in the actual text files, but PT4 won't display them in the replay. Can you help with fixing this on the PT4 side? Thanks

Histories are released 24 hours after they are played. I'm not 100% sure what you mean by mark for review though.

I can't really do anything about that. The hands are time stamped and converted with the same time. Maybe try and create a time offset in PT4. I'm on my laptop and I can't recall how to change this now. I'll see if I can google something and post it.

Ugh... I've been looking and see where they added it but can't find directions on how to do it. You can always ask their support as well. I've been looking without success.

Upon importing recent hand histories, HM2 (0.8079) is reporting errors on some of the hands from Triple Up SNGs. 1) Any idea what the issues can be? 2) I'm assuming these error hands have not been imported by HM2, but the rest of the hands from the same files have been. If we figure out whats wrong and I fix the errors, do I just re-import the modified files and HM2 will make sure the hands get associated with the right game?

I take screen shots of the HH window and save them to Evernote.

You'd likely have to delete them, re-convert and re-import. If the issue is that it didn't put the correct result or type, it's much easier to manually change this though. FYI, some of the tournaments don't put results or fully place type in the file itself on Bovada. In these cases, there's nothing we can do. I'm not sure why some of them don't write this, but you can check this out yourself in the original bovada file. But send anything you have to support with the unconverted files and we'll take a look. We're looking at some other tournament hands from bodog right now.

Thanks FD, their support help me fix the problem. I just had to change the 'My Day Starts At' in setting to a time that I never play (5am) in Configure > Reporting Options so that the "day" doesn't change at midnight.

Ok, good. I tried to e-mail them as well but haven't received a response. Glad they explained because I literally spent 40+ minutes trying to figure it out and gave up. I know HM much better than PT and I've never tried to change the date offset in there. Thanks for letting me know too because I'll pass this on if anyone runs into a similar issue.

When I convert the hands, not all hole cards are being shown? I thought they were supposed to?

Correct, they will. If you have HM2 version .8079 or earlier or latest P4, and then enable hole cards checked in the converter settings.

Hi,

I'm not sure if this problem has already been covered before or not (apologies if it has) but I'm having a problem seeing my opponents' holecards after the HH's have been imported into my PT4.

I just checked my converter to see if "enable holecards shown" was checked and it was not. I checked it now and have tried re-converting all the hands I could & re-importing them to PT4 but they're still not showing in the replayer

How do I go about in fixing this problem?

Note: it is only my opponents' holecards that I can't see and it's regardless of whether the hand goes to showdown or not

Thanks in advance for the help!

Ok, actually what I did seemed to work.

I just imported the last hands I played a few days ago and everyone's hand is showing up. The past hands I've played still do not show any of my opponents holecards.

Any idea how to fix the past hands?

Good that you got part of it worked out. As long as you re-convert with known hole cards showing, then you should be fine. Make sure you're converting from the second directory listed in the converter. Take all of those (original bovada hands), convert them, and then import from the first directory listed in the converter (circled in green). You should be good to go then.

Hello,

I recently switched from HM2 to PT4 and would like to move my Bovada hands into PT4. In the Bovada converter there is a folder which saves all of the hand histories I have ever downloaded from Bovada. I thought the quickest way of moving the hands would be to convert all of the hands in the historical folder into a new output PT4 folder which I would then import into PT4.

However, when I import the hands into PT4 I am getting hands for stakes I have never played before, a large number of errors and my results are drastically different than what I am showing in HM2. Is there something wrong with how I went about this process?

Thank you for your help and for creating the software.

Any news on the Bovada TripleUps, why some hands from each of my hand history files has errors when importing into HM2? What do you mean by "result missing", result of the hand or result at the end of the tournament? And not sure what you mean by "type missing". Can you elaborate or give an example?

I had this same problem. Remember that the original hands on the converter are moved once they convert so you will have to locate them and reconvert them using the enable whole cards thing check.

I deleted all my previous imports on HM and re-import. Hope it works.

Look for me, PLY_349238584ME lol

The conversion process between HM and PT is a little different. So you'd have to click on settings in the converter, and select PT. Then you'll have to re-convert all of the hands from the original bovada files, which are stored in the second directory listed in the converter (the one that is not circled in green). Then once you re-convert, import into PT and you should be fine.