It will add an additional year.

Ok... ty

I bought Ignition card catcher and converter combo and have couple questions:

1. Why I can not convert caught hands with catcher and save on Hand2Note(I can convert downloaded hands from Bovada but not caught hands see attached files)? I like to analyze my hands immediately after sesion and some software only takes converted hands.
I already have Drivehud so if converter does not convert immediately caught hands I don't really need converter...

2. I use 2 PC's ( desktop and laptop) . Can I use Catcher and converter on both using the same license? I never use them at the same time

1) You can. H2n just released some new ignition catcher that I'm told isn't totally working yet. You need to disable it and ICC will work w/ H2n.

2) 1 license is good for activation on 2 systems.

Please keep in mind Ignition just had an update so ICC is not working right now.

To move the license and use the software on a new computer, i just need to reset the license right? i dont need to buy a new one?

Correct. You can reset from this page:

https://www.acepokersolutions.com/software-reset/

Ok
Ty for the link.

I'm trying DH2, do i still need the converter?

No, you can import ignition hands directly into Drivehud 2. No need for the converter.

that makes it easier and less steps, thanks for suggesting dh2

I'm trying to move all my data to DH2. I was able to import it but its not merging with the data i captured in DH2. anyway to combine my old data with the new one?

I was trying to convert downloaded Bovada hand history but it does not work - it outputs 1kb empty text file

I'd recommend just importing the original ignition / bovada hands. If you open the converter, you'll see a directory listed as original hands. Just point DH2 to that directory and it will import and combine the data.

You're not pointing the converter to the correct directory or files. Double check you have the correct directory / files selected by opening file explorer and navigating to the bovada hand history directory.

Ty .. I'll check if i still have those files.

I got most of my HH to DH2, at least the more recent converted hands. thanks

Ok, good to hear!

Just got the message from support, thanks for the quick fix.

Yes, yw!

Happy new year FD,
I've been talking to the PT4 support about getting these "invalid pot size" errors that show up both during live sessions and importing converted hands history fixed.
They are now blaming it on your guy's software big surprise, right? Here is the inform from my recent PT4 ticket:

PokerTracker Support on Dec 28, 2021, 4:49:50 PM
Our QA person says the hand history is wrong:

I calculate the post as 4340, so the error is valid. 1600 antes + 740 all-in + 1000 SB + 1000 from the BB to match the SB. The extra 1000 is returned and is not part of the won pot, so the payout amount is specified incorrectly in the generated HH.

Therefore you may want to bring this to the attention of the maker of the hand grabber you're using.
Mike

Are you able to talk to PT4's Mike or someone else over there or do I have to e-mail the info to guys and become the middle guy? Thanks

Hand history example in question:

PokerStars Hand #4434888950: Tournament #45671479, $300+$25 Hold'em No Limit - Level XIX (1000/2000) - 2021/12/02 0:29:46
Table '45671479 25' 9-max Seat #1 is the button
Seat 1: PLR_4488800WI (37,660 in chips)
Seat 2: PLR_1427971MU (30,560 in chips)
Seat 3: PLR_4061216BV (96,148 in chips)
Seat 4: PLR_4307407MK (40,308 in chips)
Seat 5: PLR_6885620PN (56,739 in chips)
Seat 6: PLR_2216656EC (940 in chips)
Seat 7: Hero (70,796 in chips)
Seat 8: PLR_3263344OL (19,855 in chips)
PLR_4488800WI: posts the ante 200
PLR_1427971MU: posts the ante 200
PLR_4061216BV: posts the ante 200
PLR_4307407MK: posts the ante 200
PLR_6885620PN: posts the ante 200
PLR_2216656EC: posts the ante 200
Hero: posts the ante 200
PLR_3263344OL: posts the ante 200
PLR_1427971MU: posts small blind 1000
PLR_4061216BV: posts big blind 2000
*** HOLE CARDS ***
Dealt to Hero [7h 4d]
PLR_4307407MK: folds
PLR_6885620PN: folds
PLR_2216656EC: calls 740 and is all-in
Hero: folds
PLR_3263344OL: folds
PLR_4488800WI: folds
PLR_1427971MU: folds
*** FLOP *** [4s Th Js]
*** TURN *** [4s Th Js] [7d]
*** RIVER *** [4s Th Js 7d] [6c]
*** SHOW DOWN ***
PLR_4061216BV: shows [6d Jc] (two pair, Jacks and Sixs)
PLR_2216656EC: shows [2c 9c] (high card Jack)
PLR_4061216BV collected 1520 from side pot
PLR_4061216BV collected 3820 from main pot
PLR_2216656EC finished the tournament in 87th place
PLR_2216656EC: Stand
PLR_4488800WI: shows [Qc 8c]
PLR_1427971MU: shows [Qd 2h]
PLR_4307407MK: shows [Qs Jd]
PLR_6885620PN: shows [8h 3s]
Hero: shows [7h 4d]
PLR_3263344OL: shows [As 5c]
*** SUMMARY ***
Total pot 5340 | Rake 0
Board [4s Th Js 7d 6c]
Seat 1: PLR_4488800WI (button) showed [Qc 8c]
Seat 2: PLR_1427971MU showed [Qd 2h]
Seat 3: PLR_4061216BV showed [6d Jc] and won (5340) with two pair, Jacks and Sixes
Seat 4: PLR_4307407MK showed [Qs Jd]
Seat 5: PLR_6885620PN showed [8h 3s]
Seat 6: PLR_2216656EC showed [2c 9c] and lost with high card Deuce
Seat 7: Hero showed [7h 4d]
Seat 8: PLR_3263344OL showed [As 5c]

Are you using the card catcher, or the converter? Because if you're using the converter )and this is the converter support thread), I need the original hand. If you're using the catcher, double check that you have PT4 set in settings as your database.

Maybe my fault, not really sure but when i import my hands now, i dont see all the hole cards like before. any tips?

Whatever database you're using, make sure you have enable opponent hole cards enabled in your replayer.

I'm back to using both. I use ICC/PT4 during my sessions. Then I download the HHs from Ignition and convert them to Pokerstars format using your converter software post session. Each software is set to PT4 for database. I get "invalid pot size" errors from both sides - during my sessions and post session when I try to download the converted HHs.

This error happened after my session trying to import the converted HHs into a new 2021 review PT4 database.
Here is the original download HHs before I converted it. Thanks:

Ignition Hand #4434888950: HOLDEM Tournament #45671479 TBL#25, Normal- Level 19 (1000/2000) - 2021-12-01 22:29:46
Seat 243: Dealer (37,660 in chips)
Seat 220: Small Blind (30,560 in chips)
Seat 148: Big Blind (96,148 in chips)
Seat 31: UTG (40,308 in chips)
Seat 159: UTG+1 (56,739 in chips)
Seat 173: UTG+2 (940 in chips)
Seat 160: UTG+3 [ME] (70,796 in chips)
Seat 123: UTG+4 (19,855 in chips)
Dealer : Set dealer [1]
Dealer : Ante chip 200
Small Blind : Ante chip 200
Big Blind : Ante chip 200
UTG : Ante chip 200
UTG+1 : Ante chip 200
UTG+2 : Ante chip 200
UTG+3 [ME] : Ante chip 200
UTG+4 : Ante chip 200
Small Blind : Small blind 1000
Big Blind : Big blind 2000
*** HOLE CARDS ***
Dealer : Card dealt to a spot [Qc 8c]
Small Blind : Card dealt to a spot [Qd 2h]
Big Blind : Card dealt to a spot [6d Jc]
UTG : Card dealt to a spot [Qs Jd]
UTG+1 : Card dealt to a spot [8h 3s]
UTG+2 : Card dealt to a spot [2c 9c]
UTG+3 [ME] : Card dealt to a spot [7h 4d]
UTG+4 : Card dealt to a spot [As 5c]
UTG : Folds
UTG+1 : Folds
UTG+2 : All-in 740
UTG+3 [ME] : Folds
UTG+4 : Folds
Dealer : Folds
Small Blind : Folds
*** FLOP *** [4s Th Js]
*** TURN *** [4s Th Js] [7d]
*** RIVER *** [4s Th Js 7d] [6c]
Big Blind : Showdown [Js Jc 6d 6c Th] (Two pair)
UTG+2 : Showdown [Js Th 9c 7d 6c] (High Card)
Big Blind : Hand Result-Side Pot 1520
Big Blind : Hand Result 3820
UTG+2 : Ranking 87
UTG+2 : Stand
*** SUMMARY ***
Total Pot(5340)
Board [4s Th Js 7d 6c]
Seat+243: Dealer Folded on the FLOP
Seat+220: Small Blind Folded on the FLOP
Seat+148: Big Blind 5340 with Two pair [6d Jc-Js Jc 6d 6c Th]
Seat+31: UTG Folded on the FLOP
Seat+159: UTG+1 Folded on the FLOP
Seat+173: UTG+2 lose with High Card [2c 9c-Js Th 9c 7d 6c]
Seat+160: UTG+3 Folded on the FLOP
Seat+123: UTG+4 Folded on the FLOP