Quote:
Originally Posted by Vall3y
1.11.07b, pokerstars
the table finder tells me "I cannot find any unattached hands". but the import seems to be working good because I see the hands in the reports etc.
Which Operating System, Firewall, and Anti-Virus are you using?
Make sure the hand histories and poker client are in English.
Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
If that doesn't help:
1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
2) Close HM and the Table Manager.
3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, pospref2.txt, pospref4.txt, default.txt, and exenames.txt
5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.
Windows hides 'known file extensions' by default.
http://www.granneman.com/techinfo/wi...howextensions/
Try the table finder -
http://faq.holdemmanager.com/questio...r+to+Show+HUD+
Make sure you follow the directions exactly.
Pick the table name in the table finder window to highlight it
If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.
Left-click and drag the red X to that table window
Click OK
If you are still unable to get it working Please email support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session.
Download the Teamviewer Quick Support Module -
http://www.holdemmanager.com/teamviewer. Please let me know what time zone you are in and what time/days are convenient for you.