Quote:
Originally Posted by kataruni ochiru
I'm reviewing some hands in the replayer now, but I noticed that when 3-handed it doens't show percentages when all 3 players are all-in?
Or do I have to change something?
Quote:
Originally Posted by kataruni ochiru
Only a percentage next to my cards.
I was unable to duplicate this. See my pics below.
Try the following steps:
Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts), including Internet Explorer 9 (even if you use a different web browser) and change your Windows Control Panel > Regional Settings Format to English (USA).
Please update to the latest version -
http://www.holdemmanager.com/Downloads/HmUpdate.exe
*Try creating a new UTF DB -
http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB -
http://faq.holdemmanager.com/questio...6+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB -
http://faq.holdemmanager.com/questio...+-+Backup+Tips
If none of that helps, Please email me at
fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module -
http://www.holdemmanager.com/teamviewer Please let me know what time zone you are in and what time/days are convenient for you. I schedule support from 13:00 - 22:00 GMT, 7 days a week.
Quote:
Originally Posted by Mylife0115
My HUD doesn't work with ongame. because Table manager has no table detected when I are playing at ongame at SNG tables, I have latest version of HEM. please help
Quote:
Originally Posted by Mylife0115
My poker is in English and I have the latest version. The problem is the table manager is empty, the poker tables are not in table manager but it is in the box of table finder. I tried table finder but it doesn't work. I also check the HH. It has been imported into HEM correct, i can review the hands and see the status. It is just the HUD doen'st work. This must be some thing wrong in the HEM software. I am talking about the ongame client like betsafe or so. And it is working before and just doesn't work after the upgdate. I am using Windows XP, please help, thanks.
I just had a remote support with a customer on betsafe and he had to use the Table Finder for every table he played. I tried resetting all his HUD files to default but it did not help.
1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
2) Close HM and the Table Manager.
3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, pospref2.txt, pospref4.txt, default.txt, and exenames.txt
5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.
Windows hides 'known file extensions' by default.
http://www.granneman.com/techinfo/wi...howextensions/
Try the table finder -
http://faq.holdemmanager.com/questio...r+to+Show+HUD+
Make sure you follow the directions exactly.
Pick the table name in the table finder window to highlight it
If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.
Left-click and drag the red X to that table window
Click OK
If you are still unable to get it working Please email
support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module -
http://www.holdemmanager.com/teamviewer. Please let me know what time zone you are in and what time/days are convenient for you. I schedule support from 13:00 - 22:00 GMT, 7 days a week.
Quote:
Originally Posted by ItTollsForThee
I imported a HUD and can use it in the hand replayer, but when I load Pokerstars my default shows up. I've de-selected all check boxes for the default and checked the boxes on the HUD I would like to use, restarted HEM and Pstars but it still goes to the default.
Any help with this?
This is usually because the Use For tab is improperly configured for one or more of your HUD layouts and/or you are not selecting the proper HUD from the Choose Configuration: drop-down menu. The Default HUD should be set to a site you never play, and make sure none of the other layouts have conflicting rules. Any time HM isn't sure which HUD to use, it will revert to the Default HUD (even if it is set to a site you never play).
http://faq.holdemmanager.com/questio...se+For+-+Tab+3
http://forums.holdemmanager.com/showthread.php?t=13936
If you continue to have problems, zip and email your config and hud prefs files, with a link to this thread and your forum name, to
support@holdemmanager.com
Please attach your holdemmanager.config and prefs.xml file from C:\Program Files(x86)\RVG Software\Holdem Manager\Config. If your extensions are off you'll just see a file called holdemmanager and prefs. Windows hides 'known file extensions' by default.
http://www.granneman.com/techinfo/wi...howextensions/
Quote:
Originally Posted by OMGheadshot
Have played on FT forever and am now switching to Stars. I am not great with the HEM software to begin with if you could tell me how to configure the HUD and save my HH's with Stars that would be great!
Cannot figure it out
http://faq.holdemmanager.com/questio...er+Stars+Setup
Quote:
Originally Posted by OMGheadshot
I have configured my folders for hh import to my stars hh folder and have played a few hands to make sure it works. However, I cannot figure out how to change HEM to my PS stats. I cannot get the HUD to pop up and I can only view my FT stats.
The 'Player Alias' option is to connect 2 different poker site names together, under a new, unique Alias name. Before you can create an alias you want to be sure you can find your various site names. If you only play 1 site there is no need for an alias.
http://faq.holdemmanager.com/questio...ame+%26+Alias+
The 'Hero Names' option is to help the HUD know where you are sitting at the table.
Cash Games > Reports > Click 'Change' and search your Poker Site name. You can also click the Arrow and choose Player Search. Do not click the drop-down arrow. That opens a list of previously searched names.
Please update to the latest release -
http://www.holdemmanager.com/Downloads/HmUpdate.exe
Make sure the hand histories and poker client are in English. Set your Windows Regional and Language Settings to English (US). Restart your PC.
Try the table finder -
http://faq.holdemmanager.com/questio...r+to+Show+HUD+
Make sure you follow the directions exactly.
Pick the table name in the table finder window to highlight it
If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.
Left-click and drag the red X to that table window
Click OK
*If that doesn't help, please answer these questions -
http://faq.holdemmanager.com/questio...esn't+Work
*Post the answers in a new thread on the HM Forums -
http://forums.holdemmanager.com/index.php