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02-27-2010 , 03:42 PM
Quote:
You have a .backup file of your DB? Do you have a copy of your old \Holdem Manager or \Holdem Manager\Config folder?

yes i do i have the config folder, What is my next move?

TY


and btw i am importing and it's going really slow 31/s any suggestions?
Holdem Manager Support Quote
02-27-2010 , 05:24 PM
Quick question:

I'm using the latest version of HEM and I can no longer datamine on Gnuf (prima), the HUD works when I sit down at a table though. Is this a deliberate feature (like with Stars & Party) or is HEM not working properly?

Edit: Also, where has the EVbb/100 stat gone in the reports section?

Last edited by Froobert; 02-27-2010 at 05:31 PM.
Holdem Manager Support Quote
02-27-2010 , 08:42 PM
Quote:
Originally Posted by mg0698
yes i do i have the config folder, What is my next move?

TY
..

Quote:
Originally Posted by fozzy71
.........
To get your HUDs and various settings back, you need the \config folder. The most important files are the prefs.xml and holdemmanager.config files, along with any custom stats, .POP or Report files.

If you have the old \config folder you can install HM, and then copy/paste those files into place in your new installation. I would then run the latest update, to be sure none of your old config files weren't in need of updating.

You should still check all of the basic settings like auto import and archive folders to make sure nothing has changed. I also suggest you export any custom HUDs to their own individual XML files as a backup. If your prefs.xml file is ever damaged or lost you will need to import your custom HUD configs to a new prefs.xml file.
^


Quote:
and btw i am importing and it's going really slow 31/s any suggestions?
http://forums.holdemmanager.com/mana...t=import+speed

http://forums.holdemmanager.com/mana...t=import+speed

http://forums.holdemmanager.com/mana...t=import+speed

And many other similar threads on our forums.

Quote:
Originally Posted by Froobert
Quick question:

I'm using the latest version of HEM and I can no longer datamine on Gnuf (prima), the HUD works when I sit down at a table though. Is this a deliberate feature (like with Stars & Party) or is HEM not working properly?
They stopped writing hand histories for observed tables to stop datamining.

Quote:
Edit: Also, where has the EVbb/100 stat gone in the reports section?
Stat Selection > '+' > EV Stats
Holdem Manager Support Quote
02-27-2010 , 08:49 PM
i cant find my stats configuration, My HUD setup where would that be or type of file


TY

Last edited by mg0698; 02-27-2010 at 09:04 PM.
Holdem Manager Support Quote
02-27-2010 , 08:54 PM
(I play HU) I am trying to filter hands where I have called from the BB a raise from my opponent. I get to filter the hands no pb but if I try to filter by his raise size too (min raise or 3x) I can't do it...

Any help would be apreciated.

Last edited by genher; 02-27-2010 at 09:00 PM.
Holdem Manager Support Quote
02-27-2010 , 09:07 PM
Quote:
Originally Posted by mg0698
TY Fozzy


also where would my old notes be?
They are stored within the postgresql database and can be exported from your old DB to be imported to the new DB. Options > Notes > Export/Import

Quote:
Originally Posted by genher
(I play HU) I am trying to filter hands where I have call from the BB from my opponent. I get to filter the hands no pb but if I try to filter by his raise size too (min raise or 3x) I can't do it...

Any help would be apreciated.
filter > edit > more filters

Try using the:

BBs Called Preflop is Bigger Than or Less than filters. There are a couple other similar filters in the same area of the More Filters list.
Holdem Manager Support Quote
02-27-2010 , 09:29 PM
Quote:
Originally Posted by fozzy71

Try using the:

BBs Called Preflop is Bigger Than or Less than filters. There are a couple other similar filters in the same area of the More Filters list.
I have without success. Are those express in BBs?
Holdem Manager Support Quote
02-27-2010 , 09:36 PM
Yes. I set it Bigger than 2 AND Less than 4 and all of the hands I watched were hands where I was in the BB and someone raised +3 big blinds on top of the call.
Holdem Manager Support Quote
02-28-2010 , 02:27 AM
sorry to bother u again Fozzy but how do u change the color of the graph lines? I couldn't import my HUD configuration where would that be?


TY
Holdem Manager Support Quote
02-28-2010 , 09:05 AM
Thanks for the quick response fozzy!
Holdem Manager Support Quote
02-28-2010 , 11:27 AM
Quote:
Originally Posted by mg0698
sorry to bother u again Fozzy but how do u change the color of the graph lines? I couldn't import my HUD configuration where would that be?


TY
http://forums.holdemmanager.com/mana...ph-colors.html
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02-28-2010 , 02:26 PM
hi ive just been informed that my hem is infected by a trojan my avg warned me what do i do now? thanks
Holdem Manager Support Quote
02-28-2010 , 02:31 PM
i last used it 2 days ago if that helps thanks
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02-28-2010 , 04:49 PM
Was playing 6 tables of RUSH earlier. At one point I changed limits on 2 of the tables and lost HUD stats on 2 of the tables that remained the same?!?
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02-28-2010 , 04:51 PM
Thank you fozzy for answering my dumb questions, but now I have a few more. =)

So I played my first couple SnGs on Stars and the HUD's were under the wrong people. I would try to move them on the right people, but then the ones at the other table would be wrong. Not sure if this is because I recently choose a preferred seat on Stars, but it worked fine on FTP.

Also because of this, I ended up reseting my HEM during the game and now my tournament results are wrong. Show for the tournament I only played for a few minutes and it also doesn't show me placing second. But all the hands were imported fine. How can I correct this? And if I were to prevent this should I just be "relaunching hud" or "stopping import and starting imports" instead of just turning the entire HEM off?
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02-28-2010 , 07:16 PM
Quote:
Originally Posted by pokerlover1
hi ive just been informed that my hem is infected by a trojan my avg warned me what do i do now? thanks
Quote:
Originally Posted by pokerlover1
i last used it 2 days ago if that helps thanks
Close HEM and your anti-virus and delete any \xenocode\appliance cache folders and any other possible false positive files.

1. Enable "Show hidden files and folders" under Control Panel -> Folder Options -> View
2. Go to C:\Users\%USERPROFILE%\AppData\Local\Xenocode\Appl iance Cache and delete every folder you can find in there

If you are on XP, that location is C:\Documents and Settings\%USERPROFILE%\Local\Application Data\xenocode\appliance cache

Empty your recycle bin.

reboot

Please update to the latest beta - http://rvgsoftware.fileburst.com/HmBetaUpdate.exe


If you have Kaspersky try this:

http://www.holdemmanager.net/forum/s...2&postcount=10


or this:

* Go into the KAV settings window.
* Navigate to the Service node.
* Here, turn on the Compatibility mode for programs using self-protection option.

If that does not work then find the "Heuristic Scanning" option in Kaspersky and disable that.


Quote:
Originally Posted by mofliedlice
Was playing 6 tables of RUSH earlier. At one point I changed limits on 2 of the tables and lost HUD stats on 2 of the tables that remained the same?!?
You closed 2 tables and opened 2 new ones? The new tables showed the HUD but 2 of the old tables lost their HUD?

Quote:
Originally Posted by noobsickle
Thank you fozzy for answering my dumb questions, but now I have a few more. =)

So I played my first couple SnGs on Stars and the HUD's were under the wrong people. I would try to move them on the right people, but then the ones at the other table would be wrong. Not sure if this is because I recently choose a preferred seat on Stars, but it worked fine on FTP.
1) Close HM and the Table Manager.
2) Delete your existing position files, so HM will rebuild them to default.
3) Delete > \Holdem Manager\Config\pospref.txt and pospref2.txt, and pospref4.txt.
4) configure your poker client preferred seating and seating preferences in HM accordingly
5) Setup HUD pre-fetch: http://www.holdemmanager.net/faq/afm....aspx?faqid=29 (if on stars or ftp)
6) open one cash Table and adjust the HUD while observing. Move the stats with the right mouse key to the correct positions.
7) Then sit and play at least one hand so you can make sure the hero hud is positioned properly.
8) Table manager -> File -> Save positions
9) Now you can open further tables but you will always have to play at least one hand for the stats being moved to the correct positions.

http://faq.holdemmanager.com/questio...or+Poker+Stars


Quote:
Also because of this, I ended up reseting my HEM during the game
What do you mean? 'reset my HEM'? What exactly did you do? Create a new database?


Quote:
and now my tournament results are wrong. Show for the tournament I only played for a few minutes and it also doesn't show me placing second. But all the hands were imported fine. How can I correct this?
It sounds like you should probably start 1 new DB and get all your archived hands and hands/results from the other DB's.


*Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
*Make sure you export/backup everything before deleting the old DB


You need to request and import any/all your tournament histories and import those to HM. Stars does not write the tourney summaries to your hard drive, like FTP does.

Email support@pokerstars.com and ask for ALL your old Hand Histories and Tournament Summaries.


Then later, you want to import the summaries on a regular basis:


Pokerstars > Lobby > Requests > Tournament History .. > 200

Then you have to create a text file, from the email, to import to HM.

http://faq.holdemmanager.com/questio...and+Histories+


Quote:
And if I were to prevent this should I just be "relaunching hud" or "stopping import and starting imports" instead of just turning the entire HEM off?
You closed HEM with the X button? Did you stop the auto import first? Yes, relaunch HUD is probably what you wanted to try.
Holdem Manager Support Quote
02-28-2010 , 08:12 PM
Hi

I was wondering to those familiar with Hold'Em Manager, whats the difference between Graph $ Won and Graph Buyins

Yours truly,

ojaychen
Holdem Manager Support Quote
02-28-2010 , 08:47 PM
Quote:
Originally Posted by SomethingClever
I'm getting false virus positives from AVG when I open HEM. Anyone else?
I just got the same thing. HEM is running but every time I try to launch the HUD I get another error message. When I'm done with my session I'll try and follow Fozzy's instructions. Anyone had any success getting rid of the virus warnings?
Holdem Manager Support Quote
02-28-2010 , 08:52 PM
Quote:
Originally Posted by ojaychen
Hi

I was wondering to those familiar with Hold'Em Manager, whats the difference between Graph $ Won and Graph Buyins

Yours truly,

ojaychen
One of them graphs the results in dollars won. The other graphs the number of big blinds or big bets won. So if you play nl10 (5c/10c No Limit, with $10 buyin) each big blind is 10 cents. A big bet is 2 big blinds, in limit poker.

Quote:
Originally Posted by Rendle
I just got the same thing. HEM is running but every time I try to launch the HUD I get another error message. When I'm done with my session I'll try and follow Fozzy's instructions. Anyone had any success getting rid of the virus warnings?
This is a false positive bug that we had last November with our obfuscation software. For some reason it has shown up again for some of the people that didnt have it happen before. The people that it happened to last November cleared their \applicance cache already, so it shouldnt happen to them again now.
Holdem Manager Support Quote
02-28-2010 , 09:04 PM
Thanks for the quick reply! But how does it work in the context of SNGs?
Holdem Manager Support Quote
02-28-2010 , 09:20 PM
i just bought a macbook pro, and i tried installing HEM but it wouldnt work. I emailed holdem manager support and the msg they gave was this:

Hey,
HM doesn't work on the MAC OSX.You have to install it on a Virtual Windows on the
MAC, also via using a program such asVMWare, Bootcamp or Parallels.

anyone have solutions? i like the features on my mac so i dont really want to switch to windows.

10$ to anyone that can help.
Holdem Manager Support Quote
02-28-2010 , 09:31 PM
One graphs in actual dollars and the other graphs in terms of average buyin amount. If you play all $5.50 SNGs then each BuyIn on the graph represents $5.50. If you play half 5.50's and the other half 11's, it would be an average of the 2, somewhere in the middle, near 7.75. Average buyin is listed in the left sidebar menu.
Holdem Manager Support Quote
02-28-2010 , 10:41 PM
Cant seem to find anything with Google. Is there a way to filter by Opp Holecards? Like to create some filters where the opponent is playing a drawing hand.

Tx
Holdem Manager Support Quote
02-28-2010 , 10:55 PM
I cant get the table scanner working,trying to scan on party and i get a message saying party client must be in english and table themes arent supported, then it seems to scan for a couple of seconds but no results come up, help anyone?
Holdem Manager Support Quote
03-01-2010 , 12:35 AM
When I updated using the latest beta, there were probably 20 or so errors saying unable to update x file....

It doesnt appear to have fixed the multi currency problem, so im guessing the update was unseuccesful
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