Quote:
Originally Posted by slimshady1999
HM3 Hud didn't work for ACR yest. Haven't played ACR in weeks. Looks like ACR made me install update yest too. Maybe that's why it didn't work? HM3 hud was working on other sites yest. I'm using up to date version of HM3.
1) Restart the computer.
2) Uninstall/Reinstall your WPN poker client.
3) Update your WPN poker client and close it
4) Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
5) Launch your poker client(s).
If you continue to have problems:
Try creating a new folder on your computer such as C:\WPNHands and C:\WPNTourneys then set your WPN client to save both the hands/results here in their settings/options and set HM3 to Auto Import from there in the Tools - Site Settings - Auto Import Folders menu -
https://kb.holdemmanager.com/knowled...file-locations
Please ensure that you remove all the auto-import folders that are not being used for the default hand history path of the site. Having duplicate paths for the same site can sometimes cause the HUD to fail, even if the hands are being imported to the database.
If none of that helps please reproduce the issue and screenshot the tables/HM3 then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of this FAQ -
https://kb.holdemmanager.com/knowled...shooting-guide
Regards,
Fozzy71
Customer Support
Hold'em Manager