Quote:
Originally Posted by epursimuove
Hi.
I play on Ignition. Frequently when I switch out a table the HUD remains on the open tables but never comes up for the new table.
Please advise.
Thank you.
HM3, the HM3 Server/HUD, and the Ignition Hand Grabber (IHG) app processes must always be started before you open the Ignition poker client software. If the Ignition poker client is closed for any reason you must shut down HM3 and restart it fully again.
- Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Start HM3 and wait for the HM3 server to start. You will know it has started when the 'Start HUD' button switches to say 'Stop HUD'. If that doesn't happen then you can start it via the HM3 - File - 'Start Auto Import' option.
- Once the HM3 HUD/Server is fully running you can then start the Ignition client.
Take a seat at one table, allow the HUD to appear before you open a second table and wait for the HUD to appear there before opening a third e.t.c.
If you then have any problem with import errors or a HUD not appearing:
Please reproduce the issue and screenshot the tables/HM3 then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of this FAQ -
https://kb.holdemmanager.com/knowled...shooting-guide
Regards,
Fozzy71
Customer Support
Hold'em Manager