HUD Holdem Manager Support - Page 2198 - Poker Software -- Two Plus Two Poker Forums

Hi! I setup a 27% rakeback flat for an Alias of 25 players in HM3, however the rakeback are not shown in the graph (blue line overlap the green line instead). Is it not possible to setup rakeback for a multiplayers Alias?

You need to add that RB% to all 25 players' site screen names that make up the alias.

Regards,

Fozzy71
Customer Support
Hold'em Manager

Quote

09-20-2023 , 04:01 PM

#54927

IamJustaNittyBoy

newbie

Join Date: May 2013 Posts: 29

Quote:

Originally Posted by Holdem Manager

You need to add that RB% to all 25 players' site screen names that make up the alias.

Regards,

Fozzy71
Customer Support
Hold'em Manager

Thank you!

Quote

09-26-2023 , 06:19 PM

#54928

epursimuove

enthusiast

Join Date: May 2012 Posts: 81

Anyone having trouble getting a HUD on Ignition?

Quote

09-27-2023 , 11:06 AM

#54929

Holdem Manager

Holdem Manager Representative

Join Date: Jul 2011 Posts: 6,223

Quote:

Originally Posted by epursimuove

Anyone having trouble getting a HUD on Ignition?

Yes.

If the HUD stops working for some reason, you are going to have to restart HM3 and the Ignition client in the order below until we can release a proper fix.

- Close your poker clients, close HM3, and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
- Restart HM3 and ensure HM3 and the HM3 Server (Auto Import/HUD) are fully started.
- Launch your poker client(s).

We will have a new IHG update later today that will address 2 of the 3 issues we discovered. After that update is pushed live they will work on the remaining issue that can cause the IHG to fail if HM3/PT4 are restarted while tables are open.

Fozzy71
Customer Support