As far as I know the HUD should work on Blitz. If the HUD is not working please reproduce the issue and send us logs, screenshots, and hands from a session as instructed at the end of this guide - https://kb.holdemmanager.com/knowled...shooting-guide

Regards,

Fozzy71
Customer Support
Hold'em Manager

I just remembered that sometimes a reinstall of the WPN client can get the Blitz HUD working again. If that does not help, follow the linked instructions in my previous reply to send us the required logs, hands, and screenshots in a support ticket.

Regards,

Fozzy71
Customer Support
Hold'em Manager

Tried this, it didn't work. However, I followed the instructions: "Close your poker clients, close HM3 and right-click - 'Exit' the HM3 Server icon in the Windows Notification Tray.
Restart HM3 and make sure HM3 and the HM3 Server (Auto Import/HUD) is fully started.
Launch your poker client(s)."

And the HUD appears now!! Thanks very much for the help. Now time to donate money to the nitty regs.

Is it possible to change the stats in the opponent's tab? I want to view my entire population at once but lots of stats I'd like to see are not present automatically.

I can't export any of my hands from my HEM3 database. I've tried since the beginning of last year (around 400k hands) didn't work, then tried beginning of this year (100k hands) still didn't work. I get the message to say export is in progress, the bar fills (takes around 20 mins) it says export is complete but the export folder is empty. I've also tried to change the folder it exports to as well, still no luck.

No, unfortunately, this is not possible at this time but it is something we hope to enable in the future.

The only way currently to study population stats, beyond the Opponents List view, is to create an alias for those players (click the active player name then select the 'Edit Aliases...' option and create a new alias to add players to) then set that alias to be the active player in the reports for analysis, but please be aware that it can be very resource intensive to link all villains to an alias so you should have a powerful computer with lots of ram if attempting this. If you want to create an alias with a lot of villains you can do it via the NoteCaddy subscription Aliases feature that creates an alias based on a color definition.

Note: This technique can also cause erroneous results in the reports if some of the villain's you aliased together have played hands against each other. An alias is designed to join 2 or more hero screen names that would not have played against each other so while this is possible to do it is not something we officially support or recommend.

We also released a new HM3 Range Wizard App that will make population study much easier. We have a free version of the Range Wizard app under the HM3 - Apps menu if you click 'Get HM3 Apps...'.

The Range Wizard FAQs can be found here and we have a few videos about it here.

Note: The Range Wizard app will soon get a major update with new features and be renamed to Leak Explorer and you can learn more about those new features here - https://leakexplorer.com/


We recommend you maintain more than 20% free space on your system drive. Please see this FAQ to clear up some more free space.

If you continue to have problems: Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

Regards,

Fozzy71
Customer Support
Hold'em Manager

Im still using hem2 on stars and its fine but theres tons of lags especially when playing many tables. Very few people use hem2 nowadays right? What current sites still allow hem2 to work besides stars?



But for people that play on party and gg, i know huds are not allowed but i heard people can use hem3 with it.. is that correct? They do so to import hands? Does that mean if you use hem3 while running party or gg, you could see your own vpip stats and everything? What about other players? On party i assume no but what about gg?



I don't play on gg but did play on party but when i did, it was when i was using hem2 with 888 when hem2 still worked with 888 for the hud on 888. Did play on party and 888 with hem3 but tons of lags couldn't handle it.

I have no way to know how many people use HM2 or HM3.


I have no way to know which sites still work with HM2. Any supported site should still allow it, but HM2 hasn't been updated in over a year so any of the supported sites could have released an update that caused HM2 to stop working.


Yes, you can manually import hands to track your results and review your hands.


Yes.


No. They do not allow HUDs. You can see the data from previous sessions in the database/reports, you can not see current session data or the HUD.


No.


No, on either.


Regards,

Fozzy71
Customer Support
Hold'em Manager

has anyone else had trouble getting ignition hand histories to show villains hole cards when manually downloading hands??

Ensure you have the HM3 - Tools - Settings - Import - [x] 'Allow reimport of hand histories' option toggled on, and the Replayer settings 'Show Hand Results' option is toggled 'ON'.

Regards,

Fozzy71
Customer Support
Hold'em Manager

I have a few thousand hands from one site on HM3. I just want to import those hands from that one site (from PC#1 to PC#2) rather than my whole HM3 database (which would be much larger)...Meaning I want to make a copy of 5k hands from PC#1 HM3 and send it to PC #2 HM3.

How do I do this? I'm on Windows 10.

Open the HM3 Overall Report, select that specific player in HM3, and switch the hand's grid to 'Last 100,000', left-click a hand, click 'Ctrl+A' to select all the hands, then right-click - 'Export' the hands so they can be imported to a new database via the HM3 - File - Import Files... option.

Regards,

Fozzy71
Customer Support
Hold'em Manager

You can also just transfer the C:\HM3Archive\{SiteName}\ folder from PC1 to PC2 then import that.

Regards,

Fozzy71
Customer Support
Hold'em Manager

Hello

I play on Bet365 and the hand replayer has started acting oddly. When I pull a hand up, the action is all jumbled up, like the button isn't in the right place which makes it hard to review hands with my peers.

Is there something I can do to put this right or is it a bug that needs fixing please?

It doesn't seem to be happening on all hands.

Cheers.

Please update to our latest beta version of HM3 from this link.

Please try all the steps in this FAQ. If you continue to have problems please zip and email the problem original hand histories and tournament summaries to us as instructed with a link to this thread and your forum name. Make sure you also include screenshots of your reports/filters and a detailed description by tournament number, session, hole cards, filter, stat, etc. of some of the errors we need to test.

Regards,

Fozzy71
Customer Support
Hold'em Manager

i cannot show ipoker hands in the replayer, it just wont open
i can however open stars hands in the replayer so it must be due to ipoker hands
what can the problem be?

edit: furthermore, when trying to reimport the hands it keeps on saying 0 imported, 0 dupicates, it just doesnt import anything

Please create a support ticket via the 'Contact Support' link with a link to this thread and your forum username. Please reproduce the problem and attach a set of log files and a screenshot and detailed description of the issue in the support ticket you created.

Regards,

Fozzy71
Customer Support
Hold'em Manager

I appears that HM3 (v3.1.23.0) has a missed giving me my All-In Equity in a hand in the Sessions and Graph tabs. The action was: multiway on the flop a small stack went all in; on the turn me and another player also went ai for the side pot. I was still ahead of all three at that point with 61.9% equity as said in the HH. I lost but the all-in Equity was never awarded in the sessions, graph and other tabs. I've never seen this before. It's as if HM3 didn't think the hand had any equity to award. It's the top hand https://gyazo.com/c0571b9fafe713923d513b72eb49c834 It also didn't plot any EV difference in the graph - it's almost like it considered the actions like they happened on the river, when no more cards to come.

I know that Multiway ai pots are often a bit off in EV/ ai equity but I've never seen HM3 not register it before.

It happened like I explained it. Why does HM3 do this? Can we fix it?

That is by design for HM3 to not calculate EV with the action described in that hand.

HM3 uses the same equity code as PT4 now which is more accurate and less biased than the code we used for equity in HM2. In a hand where a player is all-in but other players are not, net adjusted results are not calculated. When one player is all-in preflop and other players are not, then they usually have the option to act postflop and this means that sometimes one of them will fold. Having the option to fold* after another street is dealt means that in the long run there will be more strong hands which get to showdown and less weak hands. If we were to calculate net adjusted results in hands like this it would introduce a systematic bias (because there will be more known strong hands) so we exclude all hands like this from net adjusted calculations. You can read more about this here.

*Note: Attempting to calculate adjusted results when unknown but folded cards already called the all-in also introduce a bias into the results so HM3 does not make these calculations in any situation where a player calls the all-in and later folds (even if it's on the same street).

Regards,

Fozzy71
Customer Support
Hold'em Manager

Whenever you open HEM3, if it shows a message of an update to install, do you always install it immediately or do you do it install it later next time in case there is an issue or bug with the new update so you wait a day or two to see if there are issues first?


Or the updates are already checked for bugs so there is no concern and you just update it?
Because I don't want an issue where i do an update and then when i start playing, i notice hud issues or other issues.



Also how come I cannot find the stats in overall of


Fold to flop cbet percentage
Fold to turn cbet percentage
Fold to river cbet percentage

Flop check raise


It always seem to have some detailed variant but not the general stat?


Example flop check raise single raised pot, multiway or vs one opponent etc.

Also is there a way to add stats to opponents huds but it not showing on the actual hud but only when you mouse your mouse to their hud and see additional stats?



Example say you have your hud with stats like


vpip/pfr/aggression factor
cbet percentage, turn cbet percentage, river cbet percentage
3bet, 4bet, 5bet
flop donk bet, turn donk bet, river donk bet



But say you want additional stats shown for each player but not on the hud because there isn't enough space to put more stats there... so you want to bring your mouse to that players hud and then you see additional stats like say



flop cbet success rate, turn cbet success rate, river cbet success rate
check fold flop, check fold turn, check fold river




When I move my mouse to a players hud where it shows additional stats, I do see some stats there but how are those stats chosen? Obviously i wouldn't want to bring my mouse to the hud of each opponent and the additional stats shown are the same ones on the hud as that would be a waste of space.

Hi.
How HM calculate $EV and cEV at HUSNG?
This is situation:2 players;500 chips each at beginning; buy-in:5$
After 10 hands, player A has 750 chips and player B has 250 chips.
At hand #11 they go allin preflop (allin #1). Player A has AA, player B has KK (Player A vs Player B(aprox.):83%vs17%).
Player B wins this hand. They have now 500 chips each. After 25 hands, player B has 900 chips and player A has 100 chips. At hand #26 they go allin preflop(allin #2). Player A has KK and player B has AA. Player A wins this hand. Now player A has 200 chips and player B has 800 chips. After 10 next hands player B wins a sng without any allin following(not going all-in before river:no change of EV). How does HM calculate chips cEV and $EV in this situation?


Is it like this?
allin #1:
cEV:500 chips *0.83=+417 cEV: player A
$EV: Allin was for 500 chips, which is 500/1000(all chips=10$)=5$; 5$ *0,83= +4,17$
Allin #2:
200 chips *0.17=34:200-34=-166 cEV
$EV: Allin was for 200 chips, which is 200/1000(all chips=10$)=2$:-1,66$

Player A cEV after this HUSNG is 417 -166=251cEV and Player A $EV after this HUSNG is 4,17$-1,66$=2,51$.
Player B cEV and $EV are exact opposite of player A: -251cEV and -$2,51.

Is this correct?

Or is it done in some different way?

That is up to you. You will receive a prompt to update HM3 any time there is an update available as long as you have enabled the Tools - Settings - General - [x] 'Check for Updates' and [x] 'Prompt for beta updates' options. You can check for new updates via the HM3 - Help - 'Check for updates...' option. You can also check for updates and release notes in our HM3 Releases forum or in our Release Notes FAQ.


Our beta updates get tested internally before they are released. Stable releases are the previous beta releases after they have been used by customers for some days or weeks without major issues. If you are worried about possible beta bugs just toggle off the prompt for beta updates.




These are all in the 'vsContinuationBet' category of the Stats Pickers.
- 'Flop Fold vs CBet'
- 'Turn Fold vs CBet'
- 'River Fold vs CBet'


I don't think we have vsCbet stats that are this specific but you can use the overall stats I mentioned then use the HM3 Filter Editor to filter by actions, etc.


You can create additional HUD panels that are for 'Everyone But Hero', then set that panel to 'Lower Opacity Until Mouseover', in the HUD Editor.

Regards,

Fozzy71
Customer Support
Hold'em Manager

I do not know the answer to that as I am not a tourney player but we calculate it the same as PT4 so I will let them answer your duplicate post in their thread when they are online next.

Regards,

Fozzy71
Customer Support
Hold'em Manager

OK. Thanks for reply. Looking forward for the reply from them.