Open Side Menu Go to the Top
Register
Holdem Manager Support Holdem Manager Support

05-23-2008 , 10:00 AM
I am getting this error whenever I click "Options" and then "Database Management" from within HEM:



I know it can be due to administrative rights, but I have all of the HEM exe files on Run As administrator and if launched from HEM folder, then it works, and if launched from HEM itself it produces the above error. I have this issue since 1.04 build but forgot to report it since I don't really need database management yet.
Holdem Manager Support Quote
05-23-2008 , 10:33 AM
Roy

I logged on to Party just now, started playing some hands and noticed HEM was not importing any hands.

I stopped playing and went into HEM and clicked on 'Configure Auto Import Folders', and for for some reason the path specified for my Party Hand Histories had disappeared. I only use HEM for Party and Stars, and the Stars path was still there.

My laptop has crashed (blue screen of death) a couple of times during poker sessions in the past couple of days, don't know if that has anything to do with it.

It's simple enough to configure the path again, just thought I'd let you know.
Holdem Manager Support Quote
05-23-2008 , 11:02 AM
Anyone have a good hud layout for cash? I've been searching for a good 30 minutes but can't find anything and I'm sick of looking.

Also I read that it would be hard to differentiate between hu cash and hu on a 6max table, but I really need this.

I also need different layouts for the hud on different sites and cash and tournaments.
Holdem Manager Support Quote
05-23-2008 , 11:57 AM
Quote:
Originally Posted by guitarizt
Anyone have a good hud layout for cash? I've been searching for a good 30 minutes but can't find anything and I'm sick of looking.

Also I read that it would be hard to differentiate between hu cash and hu on a 6max table, but I really need this.

I also need different layouts for the hud on different sites and cash and tournaments.

which site?
Holdem Manager Support Quote
05-23-2008 , 11:58 AM
I play stars and ftp, but mostly just cash on ftp.
Holdem Manager Support Quote
05-23-2008 , 12:34 PM
Holdem Manager Support Quote
05-23-2008 , 01:31 PM
Can someone upload the .pop file with the default popup stats for the hud. I thought I backed mine up, but I guess I messed it up.

<edit> nevermind i just deleted the original pop file and it recreated it with the correct default stats.

Last edited by guitarizt; 05-23-2008 at 01:47 PM.
Holdem Manager Support Quote
05-23-2008 , 01:38 PM
Stinky Johsnon - "I followed the directions for importing my existing Pstars hand histories, and it told me it had discovered 35 folders (which is the correct # of folders I have in the PokerStars Hand History file), told me it was importing, etc.

However, now that it is done it says:
Files Imported : 35 or 35
Hands Imported: 0 Hand/s:0,0/s
Duplicate Hands: 0
Import Errors: 15241


What do I do now?

(I downloaded a trial version of PT several months ago, and it had told me that my PStars hand histories were incomplete and needed more info, and I needed to somehow get more complete versions from PStars.
But I never followed thru and tried to solve the problem before the trial period lapsed. Same problem? Solution?). "




rvg72 - "Very likely either your hand histories are not in english or they are not hold'em. You could send a sample to support@holdemmanager.net"


I emailed you a few sample files yesterday as suggested.

All the files are in English.
All the files are holdem.
Holdem Manager Support Quote
05-23-2008 , 01:39 PM
Quote:
Originally Posted by Reup Gang
PLEASE let us click the stats to see the pop ups, not have them automatically come up when hovering. It is incredibly annoying when multi tabling and, say, trying to put a note on someone.
+1
Holdem Manager Support Quote
05-23-2008 , 01:40 PM
Do I have to manually enter my pokerstars sngos or do any cutting and pasting into holdem manager to have my sngos and tournaments stats be accurate ??
Holdem Manager Support Quote
05-23-2008 , 01:45 PM
Just one last question - I know you mentioned Omahaha support was being added after you perfectionise NLH, but any ETA on this?
Holdem Manager Support Quote
05-23-2008 , 02:37 PM
Quote:
Originally Posted by ubeticall
How do you get the border around the transparent background?
Holdem Manager Support Quote
05-23-2008 , 02:47 PM
Can we also change what stats are shown for Hero on the HUD? I really only want to see my VPIP/PFR/Steal/CBet stats just to give me an idea of my table image; the other stuff is superfluous. But I end up turning off show Hero stats just because it's a little too much clutter.
Holdem Manager Support Quote
05-23-2008 , 02:55 PM
Quote:
Originally Posted by Reup Gang
Can we also change what stats are shown for Hero on the HUD? I really only want to see my VPIP/PFR/Steal/CBet stats just to give me an idea of my table image; the other stuff is superfluous. But I end up turning off show Hero stats just because it's a little too much clutter.
In the next release - today or tomorrow, IIRC.
Holdem Manager Support Quote
05-23-2008 , 04:00 PM
Is there any way to run the fish list report for only certain stakes?
Holdem Manager Support Quote
05-23-2008 , 04:10 PM
Is anybody else having troubles with the hud remembering where you placed them last?
On pokerstars the hud remembers fine but on full tilt, after closing down fulltilt and coming back the next day, the huds back to a default position. I move them and repeat.

This also happens with the replayer hud.

Is there a file that I can remove or something?
Holdem Manager Support Quote
05-23-2008 , 04:12 PM
Quote:
Originally Posted by Stevercakes
Is anybody else having troubles with the hud remembering where you placed them last?
On pokerstars the hud remembers fine but on full tilt, after closing down fulltilt and coming back the next day, the huds back to a default position. I move them and repeat.

This also happens with the replayer hud.

Is there a file that I can remove or something?
Are you using the FTP Lobby Option > Auto-Center - so the HUD knows where you sit each time?
Holdem Manager Support Quote
05-23-2008 , 05:36 PM
Roy, can you remind me where the Player Analysis Range Values are stored at?? I want to look at them, so I can assign some color ranges for new stats, and adjust my old color ranges which I made months ago.
Holdem Manager Support Quote
05-23-2008 , 06:44 PM
Quote:
Originally Posted by fozzy71
Are you using the FTP Lobby Option > Auto-Center - so the HUD knows where you sit each time?
Yeah, I have the Auto Center checked off.

What happens when i load up HEM with the Hud is that it goes back to a default position causing me to have to move all the pieces and it works fine afterwards.

I usually also leave HEM open all the time but close full tilt when i'm done playing. What happens when I go back to full tilt is that the hud goes back to the default position.

I might try reinstalling hem.
Holdem Manager Support Quote
05-23-2008 , 06:52 PM
how do you know how many hands you have total in your database?
Holdem Manager Support Quote
05-23-2008 , 06:53 PM
Quote:
Originally Posted by Stevercakes
Yeah, I have the Auto Center checked off.

..

I might try reinstalling hem.
Turn it ON.

AFAIK, you need that option turned on, as I mentioned, so the HUD knows where you sit at.

You DO NOT need to reinstall HM.
Holdem Manager Support Quote
05-23-2008 , 06:54 PM
Sorry, bad choice of words. I have it checked, as in it's on.
Holdem Manager Support Quote
05-23-2008 , 07:13 PM
Quote:
Originally Posted by effang
totally agreed...it takes MORE work to get rid of the popup stats, then to induce them...that shouldn't be right at all.
A check box to allow either way would be ideal.

Last edited by eastern motors; 05-23-2008 at 07:19 PM.
Holdem Manager Support Quote
05-23-2008 , 07:30 PM
Quote:
Originally Posted by Taxonomy
Wow. 200 hands per second ... Really? ... Which hardware / software configuration are using to achieve such import speeds?

I have really troubles reaching 100 hands per second on a Quad Core Xenon 2,33 GHz w/ 4 GByte RAM, 2 SAS drives (w/o Raid configuration) running on Windows XP SP II (data and xlog files are splitted between the two drives, the data files reside on the non system disk, PostgreSQL memory settings are optimized, ...). Before the All-In-EV calculations were introduced my import speeds had been slightly above 100 hands per second. Since then they are below 100 hands per second ...

Add: I have 7,5 mn hands in the database.
hehe, I have a octocore 2x2.8ghz xeon mac pro with 10GB of ram and 4xWD640 running vista64. maybe its the EV-calcs which are slowing me down from 200h/s->100h/s
Holdem Manager Support Quote
05-23-2008 , 07:40 PM
Hey so I decided to give this program a shot after getting frustrated with PT3's glitches and hearing that HM now supports Everest.

Right off the bat, I tried to import a bunch of hands. I got about 5000 hands in in the middle of an import, and then it paused and said "Trial Expired", and when I try to close the program it says "cannot exit during an import". The "stop import" button is greyed out. I ctrl-alt-deleted the program out, but you guys might want to fix this bug...

edit: the "stop import" button doesn't even seem to work at all, and I keep having to create a new database after accidentally importing a bunch of hands and filling up my trial. There doesn't seem to be any way to delete imported hands. This is getting pretty annoying.

Last edited by DarkMagus; 05-23-2008 at 07:54 PM.
Holdem Manager Support Quote

      
m