Is there a way to export stats? In particular im looking to export just winnings and luck adjusted winnings for each and every game i run through HM2. I want to be able to export these to a different database where i can make my own graphs. Ive found (with PT4 at least) that as soon as ur sample gets over like 100k games or so, **** just runs too slow and graphs never refresh. I have like 8 years or HHs i want to be able to import and view my overall graph

Tournament tables will require you to use the Table Finder until they finalize their hand history updates so we can properly support those tables - http://hm2faq.holdemmanager.com/ques...+not+appear%3F

The Table Finder fix will take longer as we have to wait for them to update their poker client before we can make the tournament table HUD work automatically.

If you are having problems with cash games, premium tables or speed poker:

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu.

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.

With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.

Please zip and email the requested files via the 'Contact Support' link and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

Fozzy71
Customer Support

You can't put just stats like that into a new database without the hands for the stats being imported. If you want to see your lifetime results you have to import your lifetime hands. Many people will keep 2 databases: a lifetime database they update manually periodically and then a database they use when playing of the last 3 - 6 months of hands.

Fozzy71
Customer Support

Thanks for the reply, im playing sngs so ill have to use the table finder for now.

In regards to exporting particular stats, i want to export them into my own third part database, not another database within HM. Is that possible?

The problem is with a lifetime graph for me (and ive tried with PT4) is that as soon as my sample gets to like 100k, importing hands takes forever and refreshing the graph pretty much crashes the client. maybe itll be diff with HM

You can configure a report with the stats you want then save it to csv file via the right click menu. That is the only sort of option there is for exporting stats.

Fozzy71
Customer Support

Can't connect to PostgreSQL. Can't click on "start service" in hem2 client.
What to do?
Im using the 9.4 version of PostgreSQL

Which Operating System, Firewall, and AntiVirus are you using?

This is usually a firewall or windows update issue and the following guide gives a step by step guide:
http://hm2faq.holdemmanager.com/ques...rt+PostgreSQL+

If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's (Control Panel > System & Security > Administrative Tools or Start > Search > 'Event Viewer') > Windows Logs > Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

Fozzy71
Customer Support

Im using Win10
Only using windows defender/firewall.
When i try to open pgadmin it says that MSVCP120.dll file is lost.

I am not familiar with that file/error but if you google it you can see it appears to be a common error and you might be able to download that file to fix the error.

Beyond that all I can suggest is to try and reinstall postgresql to reconnect the existing database or a complete postgresql reinstall:

The secondary logon service is a standard windows service which is available on every windows computer and is required to install PostgreSQL. In some versions it is not started automatically and it will just give an error when trying to connect to PostgreSQL. You need to verify it is turned on via control panel > administrative tools > services > secondary logon > right-click > start AND right-click > properties and choose startup type: automatic so it will be started automatically next time your PC reboots.

Please see this FAQ to alleviate any security bottlenecks.

A) If you continue to have problems you can try to reinstall the same version of postgresql and reconnect your database:

Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

Please note that reinstalling PostgreSQL will mean losing all your old data. If you have access to HM2 and your database was not corrupt then please follow these instructions for backing up your database as a precaution in case you cannot reconnect after reinstalling PostgreSQL.

If you cannot access the database in HM2 then you can backup your database using this method but if your database was corrupt then the best solution is to reimport all your hands from C:/HM2archive folder or if your pokersite supports it you can request all your hands and summaries and reimport them as restoring a corrupt database will just restore all the problems you had.

Once you have backed up your previous database(s) then follow the instructions below to uninstall and reinstall PostgreSQL using the same database.

1) Uninstall PostgreSQL from the Windows Control Panel.

2) Run the command - start > programs > accessories > command prompt > right-click > run as administrator and type the following and then press enter:

3) You should get a successfully completed response if done correctly. If you get a permission type error you likely didnt run it as administrator as explained above.

4) Reboot your PC

5) Install the same version of PostgreSQL as your previous database using these instructions.

B) If none of that helps you will have to reinstall postgresql from scratch:

1) Uninstall PostgreSQL from the Windows Control Panel.

2) Delete the \PostgreSQL\X.x\data folder that is left behind.

3) Delete the sub-folder(s) in c:\users\username\appdata\roaming\HoldemManager\Da tabase (XP - c:\documents and settings\username\application data\HoldemManager\Database).

4) run the command - start > programs > accessories > command prompt > right-click > run as administrator

net user postgres /delete

After you click 'Enter' for the code above also do that same for this code:

sc delete postgresql-8.4

and click 'Enter' again.

5) Restart your PC

6) Install PostgreSQL 9.0 or 9.2 from PostgreSQL.org

7) Once installed you should disable the postgresql logging as instructed here.

C) If there is still an issue, we need to know the error - it is in the temp folder - bitrockinstaller.txt file. If you can't see it, turn off the windows option that is hiding that directory.

We will also want to see a set of the evtx/hm2logs files I asked for in the post above.

Fozzy71
Customer Support

Hello,

I would like to request two stats to be added: One where the player cbets flop IP in a single raised pot vs 1 player, and one where the player cbets flop OOP in a single raised pot vs 1 player.

Kind regards and thanks

http://forums.holdemmanager.com/gene...t-request.html

There is no need to cross post something from the forums here. Someone will reply to your forum post when they are answering forum questions next.

Fozzy71
Customer Support

Hi Fozzy

I have windows 7 and hm2. Lately, every time there i have a windows update i cant open hm2- It says that i cant connect to postgree. Ant idea what it could be?

See this post, and this post, a few above yours.

Fozzy71
Customer Support

I restart the pc and it starts working...sometimes when i restart it works, sometimes dont,..

The posts I linked to should prevent that from happening if you follow the steps. It is most usually caused by your antivirus program or is a bad/corrupt installation that is causing it. There is a slim chance it could just be a corrupted database so you could try creating a new database to see if that helps before trying all of those steps I linked to.

If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing as there isn't much we can do to help in a thread like this without seeing the following logs at a minimum:
- Open Windows Event Viewer's (Control Panel > System & Security > Administrative Tools or Start > Search > 'Event Viewer') > Windows Logs > Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

Fozzy71
Customer Support

hi all, thanks for you assistance on this particular matter.

i really like this software, im just having trouble interpreting it. Once the trial runs out, im for sure buying it.

could anybody be so kind as to define what the 4 numbers mean over players at a table on "default HUD 2.0?" thnx

You can find what the stats are in the HUD Settings > HUD Designer or Stat Appearance menu and if you want to see the abbreviations for the stat on the HUDs at the table it can be enabled in the HUD Settings > General Settings > Common Settings menu by toggling on the [x] 'Show Abbreviations' option.

The definitions of the most common stats, in the popups, can be found in our FAQs here.

- VPIP = Pct of hands where player voluntarily put money into the pot
- PFR = Pct of hands where player raised preflop
- Agg = Ratio of ( Bets + Raises ) vs Calls on postflop streets*
- 3Bet = Pct of hands player raises (3Bets) preflop when facing single raised pot

*PostFlop Agression Factor was not on the faq, only the postflop aggression percent stat which is calculated differently so I had to look up the definition in an internal document to post here.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

Fozzy71
Customer Support

I have hm2 ... and would like my hud to show my alias and not only that screen name in replayer. How can I do that ?
if not ... is it possible in hm1 ?

is it posible to load an alias hud on the replayer?

I think you are both asking the same question, right? Rather odd the two of you would ask such a similar question one right after the other.

The HUD will only display the screen name for the players. The alias is a feature for combining your various screen names in the Reports and does not work in the HUD in HM2, or HM1.

We have an open feature request for this in HM2 for opponents but not for the hero since the live HUD for the hero will always show the session/table stats, and not the lifetime stats, for performance reasons.

Fozzy71
Customer Support

perphaps we´re on the same hand history discussion group and we dont know :P

nah was having coaching session and spent like 30 mins figuring out how to do this :/

it's funny that I found request for this in 2012 or something like that... if pt 4 can do it .. I don't understand why hm2 couldn't

They use a completely different code for their product and their alias feature. I am not sure if it is technically possible to do in HM2 as I am not a developer but there are no short-term plans for this feature in HM2. It may eventually be possible in HM3 but it is not the list of initial features planned.

Fozzy71
Customer Support

Hi,

It's possible help me because i haven't hud works on party poker table fast forward.
The hud only show in 1 table and show last hand not hand actual...

I've do this but not succes: http://hm2faq.holdemmanager.com/ques...Forward+Tables

Thank you.

Please duplicate the problems and send the requested feature logging / files as requested at the bottom of that FAQ under the part that says:

Fozzy71
Customer Support