Quote:
Originally Posted by Secu
It's the right mark applied to the wrong hand(I am trying to mark it for review and it marks a totally different hand). Happens to me when I live mark other hands except the current ones.
Same thing when I try to copy to clipboard. Copies another hand that the one I chose. Except when it's the first hand, then it works well.
I'm surprised nobody brought this up until now!
Thanx!
I believe it has been mentioned in the past but I am having a real hard time finding any open issues for this so I asked for more details to help me filter/search. I can't duplicate either issue after 20 minutes of trying on WPN.
Are you playing on Party? Are you playing Cash, SNG, MTT, Fast-Fold games? Are you using build 7836?
*Edit: Please update to the latest version - http://www.holdemmanager.com/downloa...ger_2_Beta.exe
I think it might have been resolved/closed in our testing going by what I am seeing when searching our tickets. This is the closest thing I can find for the mark hands issue and it is closed as fixed:
HM-6488
Marked Hands Showing Wrong Mark In Column
For the copying of the wrong hands the closest thing I can find is a party specific issue, but it is in reference to the order of players and not the wrong hand being copied, which is why I asked what site you play at:
HM-5918
Hand viewer Copy to Clipboard returns wrong order for players on Party
I found another ticket for it:
HM-4317
Exporting to clipboard copies the wrong hand after the next hand has imported and the hand view list on the table hasn't been closed and reopened
Please enable the Settings > Feature Logging > [x] 'HandViewer' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.
Please reproduce the problem and attach:
- a short video using
http://www.techsmith.com/jing.html or
http://www.screencast-o-matic.com/ and make sure your windows clock is visible in the recording so we can use that as a guide when searching the log file I need you to send.
If the video is too big for email you can share it via screencast and send us a link to watch it.
- and your log.txt file with a detailed description of what you were doing and what problems you were experiencing -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F
- If you can't see it, turn off the windows option that is hiding that directory.
http://faq.holdemmanager.com/questio...es+in+Windows+
Please zip and email the requested files to
hm2support@holdemmanager.com with a link to this thread and your forum name.
Last edited by fozzy71; 08-02-2013 at 08:15 AM.
Reason: Bold: update link and another ticket