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08-01-2013 , 01:42 PM
Quote:
Originally Posted by f3nix35
Is it possible to have the HUD stats which appear change based on whether the level has antes/no-antes.

eg. a different set of stats appearing for villain at 25/50/0 than at 100/200/25
It is not possible. It has been requested (a long time ago) as part of anothe rrequest but I am not sure if/when it might be implemented since it is not a very popular request.

HM-2516
HUD filter by blind level

If you want to be notified if/when it is implemented please send an email to support@holdemmanager.com and include "Notify Me When HM-2516 Is Resolved" in the subject line and body of the email.


Quote:
Originally Posted by Iwishlearhu
Tourney hud filters:

Hi,I have a doubt, When we insert this filter ,example bb 1 to 10 and we are playing heads up tournament, Villain has 50bb but hero has 8 bb, holdem manager takes in account the stack of 8 bb (effective stack to play)or the 40 of villain on the hud ?
Each player's filtered HUD is based on his own stack size from the previous hand that was imported.
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08-01-2013 , 02:11 PM
Thanks for the swift response
Holdem Manager Support Quote
08-01-2013 , 03:21 PM
Quote:
Originally Posted by netsrak
I don't know this tools but in camtasia for example you need to enable "capture layered windows": http://forumserver.twoplustwo.com/48...-stats-915191/
I guess there is something similar in Xsplit?
Thanks for the quick reply. Will post again if it doesn't solve the problem after contacting xsplit support.
Holdem Manager Support Quote
08-01-2013 , 04:39 PM
How do I post a graph? I've searched the thread for "graph" and "posting graph" and zero relevant results came back so I made a new thread. Thanks in advance!

BTW I used photo bucket and I could only post a link the the graph but I am wanting to post the actual graph on 2p2 like all the PT4 graphs
Holdem Manager Support Quote
08-01-2013 , 05:05 PM
Quote:
Originally Posted by EveryDcsn
How do I post a graph? I've searched the thread for "graph" and "posting graph" and zero relevant results came back so I made a new thread. Thanks in advance!

BTW I used photo bucket and I could only post a link the the graph but I am wanting to post the actual graph on 2p2 like all the PT4 graphs
If you already figured out how to save the graph image and upload it to photobucket you are more than half way home. You just need to copy the IMG code from photobucket and paste it in to your post.

Holdem Manager Support Quote
08-02-2013 , 04:20 AM
Quote:
Originally Posted by fozzy71
Which specific issue are you referring to? Is the wrong mark being applied? Or is the right mark being applied to the wrong hand? Which site is this on? Is it only when marking live hands thru the main hud overlay or is this when marking hands in the reports?
It's the right mark applied to the wrong hand(I am trying to mark it for review and it marks a totally different hand). Happens to me when I live mark other hands except the current ones.

Same thing when I try to copy to clipboard. Copies another hand that the one I chose. Except when it's the first hand, then it works well.

I'm surprised nobody brought this up until now!

Thanx!
Holdem Manager Support Quote
08-02-2013 , 05:42 AM
[QUOTE=fozzy71;39584305]It sounds like you might be referring to this ticket?

HM-6619
HM2 can`t detect table size in tournament on Party

It is still an open issue. I will see if I can get the priority of it increased.

If you want to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HM-6619 Is Resolved" in the subject line and body of the email.




yes sir thats the one i send an email tyty sir
Holdem Manager Support Quote
08-02-2013 , 07:47 AM
Quote:
Originally Posted by Secu
It's the right mark applied to the wrong hand(I am trying to mark it for review and it marks a totally different hand). Happens to me when I live mark other hands except the current ones.

Same thing when I try to copy to clipboard. Copies another hand that the one I chose. Except when it's the first hand, then it works well.

I'm surprised nobody brought this up until now!

Thanx!
I believe it has been mentioned in the past but I am having a real hard time finding any open issues for this so I asked for more details to help me filter/search. I can't duplicate either issue after 20 minutes of trying on WPN.

Are you playing on Party? Are you playing Cash, SNG, MTT, Fast-Fold games? Are you using build 7836?

*Edit: Please update to the latest version - http://www.holdemmanager.com/downloa...ger_2_Beta.exe


I think it might have been resolved/closed in our testing going by what I am seeing when searching our tickets. This is the closest thing I can find for the mark hands issue and it is closed as fixed:

HM-6488
Marked Hands Showing Wrong Mark In Column


For the copying of the wrong hands the closest thing I can find is a party specific issue, but it is in reference to the order of players and not the wrong hand being copied, which is why I asked what site you play at:

HM-5918
Hand viewer Copy to Clipboard returns wrong order for players on Party

I found another ticket for it:

HM-4317
Exporting to clipboard copies the wrong hand after the next hand has imported and the hand view list on the table hasn't been closed and reopened



Please enable the Settings > Feature Logging > [x] 'HandViewer' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.

Please reproduce the problem and attach:

- a short video using http://www.techsmith.com/jing.html or http://www.screencast-o-matic.com/ and make sure your windows clock is visible in the recording so we can use that as a guide when searching the log file I need you to send.

If the video is too big for email you can share it via screencast and send us a link to watch it.

- and your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
- If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+

Please zip and email the requested files to hm2support@holdemmanager.com with a link to this thread and your forum name.

Last edited by fozzy71; 08-02-2013 at 08:15 AM. Reason: Bold: update link and another ticket
Holdem Manager Support Quote
08-02-2013 , 08:20 AM
Quote:
Originally Posted by Secu
It's the right mark applied to the wrong hand(I am trying to mark it for review and it marks a totally different hand). Happens to me when I live mark other hands except the current ones.

Same thing when I try to copy to clipboard. Copies another hand that the one I chose. Except when it's the first hand, then it works well.

I'm surprised nobody brought this up until now!

Thanx!
Quote:
Originally Posted by fozzy71
I believe it has been mentioned in the past but I am having a real hard time finding any open issues for this so I asked for more details to help me filter/search. I can't duplicate either issue after 20 minutes of trying on WPN.

Are you playing on Party? Are you playing Cash, SNG, MTT, Fast-Fold games? Are you using build 7836?

*Edit: Please update to the latest version - http://www.holdemmanager.com/downloa...ger_2_Beta.exe


I think it might have been resolved/closed in our testing going by what I am seeing when searching our tickets. This is the closest thing I can find for the mark hands issue and it is closed as fixed:

HM-6488
Marked Hands Showing Wrong Mark In Column


For the copying of the wrong hands the closest thing I can find is a party specific issue, but it is in reference to the order of players and not the wrong hand being copied, which is why I asked what site you play at:

HM-5918
Hand viewer Copy to Clipboard returns wrong order for players on Party

I found another ticket for it:

HM-4317
Exporting to clipboard copies the wrong hand after the next hand has imported and the hand view list on the table hasn't been closed and reopened



Please enable the Settings > Feature Logging > [x] 'HandViewer' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.

Please reproduce the problem and attach:

- a short video using http://www.techsmith.com/jing.html or http://www.screencast-o-matic.com/ and make sure your windows clock is visible in the recording so we can use that as a guide when searching the log file I need you to send.

If the video is too big for email you can share it via screencast and send us a link to watch it.

- and your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
- If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+

Please zip and email the requested files to hm2support@holdemmanager.com with a link to this thread and your forum name.
I found another possible, more recent ticket, that it could be related to so I am quoting again and adding it for reference:

HM-6132
Hand Viewer - Export In Plain Text exports wrong Hand after a few hands played

We have reopened this ticket for further testing and I will add your comments to the ticket for reference.
Holdem Manager Support Quote
08-02-2013 , 09:55 AM
Quote:
Originally Posted by fozzy71
I found another possible, more recent ticket, that it could be related to so I am quoting again and adding it for reference:

HM-6132
Hand Viewer - Export In Plain Text exports wrong Hand after a few hands played

We have reopened this ticket for further testing and I will add your comments to the ticket for reference.
Yes, exactly this!

I play HU, so I just tested it at 6 max tables and it works fine, looks like only HU tables are bugged(also seen a few people complain about this on the HU forum).

Thanx!
Holdem Manager Support Quote
08-02-2013 , 11:20 AM
I have a filter set up for effective stack size 80bb but its still showing hands where the villian has stack size of 10bb (on all streets).

Any idea?
Holdem Manager Support Quote
08-02-2013 , 12:33 PM
Quote:
Originally Posted by Secu
Yes, exactly this!

I play HU, so I just tested it at 6 max tables and it works fine, looks like only HU tables are bugged(also seen a few people complain about this on the HU forum).

Thanx!
We have duplicated it and are looking into it currently. You can email support@holdemmanager.com with the subject "notify me when HM-6132 is resolved"
Holdem Manager Support Quote
08-02-2013 , 12:38 PM
Quote:
Originally Posted by ADK
I have a filter set up for effective stack size 80bb but its still showing hands where the villian has stack size of 10bb (on all streets).

Any idea?
Please email a zipped sample of hands that should not show, with the exported filter, and send to support@holdemmanager.com with a link to your post so we can look into this.
Holdem Manager Support Quote
08-02-2013 , 05:24 PM
Does hm2 calculate/track 9man turbo KO correctly?

Is ko's imported correctly?
Holdem Manager Support Quote
08-02-2013 , 05:50 PM
Quote:
Originally Posted by mckrogh
Does hm2 calculate/track 9man turbo KO correctly?

Is ko's imported correctly?
I assume you are referring to pokerstars KO's? I am not finding any open tickets for KO's so if you are having discrepancies please send us the Hand Histories (HH) and Tournament Summaries (TS) from your archive.

Please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com
Holdem Manager Support Quote
08-02-2013 , 06:50 PM
Latest link for hem1?
Holdem Manager Support Quote
08-02-2013 , 06:55 PM
Quote:
Originally Posted by GoodEnuff
Latest link for hem1?
http://forums.holdemmanager.com/rele...m1-update.html
Holdem Manager Support Quote
08-02-2013 , 07:11 PM
Can you send me a private message, of how to remove the hud popups.

Right now I have it set to click to popup, and I'd like that removed so if I click over my hud, nothing happens. What's happening right now, is annoying as !$%$, I'll accidently click overtop of a stat on one of my 9 tables, then everything freezes for a bout 3 seconds until it has autorated the player into some dice or fish icon.

So annoying. please help if u know what I'm talkin about.
Holdem Manager Support Quote
08-02-2013 , 07:25 PM
Quote:
Originally Posted by Pokernubz
Can you send me a private message, of how to remove the hud popups.

Right now I have it set to click to popup, and I'd like that removed so if I click over my hud, nothing happens. What's happening right now, is annoying as !$%$, I'll accidently click overtop of a stat on one of my 9 tables, then everything freezes for a bout 3 seconds until it has autorated the player into some dice or fish icon.

So annoying. please help if u know what I'm talkin about.
replying via pm
Holdem Manager Support Quote
08-02-2013 , 07:38 PM
Quote:
Originally Posted by fozzy71
does this HEM1 build fix the issue with the HUD and zoom due to last week's pokerstar's update? or do we still have to revert to the previous update for stars?
Holdem Manager Support Quote
08-02-2013 , 07:45 PM
Quote:
Originally Posted by bleffo19
does this HEM1 build fix the issue with the HUD and zoom due to last week's pokerstar's update? or do we still have to revert to the previous update for stars?
If you install that update and you previously rolled back your stars client you need to update your pokerstars client by manually running the pokerstarsupdate.exe file.
Holdem Manager Support Quote
08-02-2013 , 08:03 PM
Can you send me a private message, of how to remove the hud popups.

Right now I have it set to click to popup, and I'd like that removed so if I click over my hud, nothing happens. What's happening right now, is annoying as !$%$, I'll accidently click overtop of a stat on one of my 9 tables, then everything freezes for a bout 3 seconds until it has autorated the player into some dice or fish icon.

So annoying. please help if u know what I'm talkin about.
Holdem Manager Support Quote
08-02-2013 , 08:10 PM
Quote:
Originally Posted by Pokernubz
Can you send me a private message, of how to remove the hud popups.

Right now I have it set to click to popup, and I'd like that removed so if I click over my hud, nothing happens. What's happening right now, is annoying as !$%$, I'll accidently click overtop of a stat on one of my 9 tables, then everything freezes for a bout 3 seconds until it has autorated the player into some dice or fish icon.

So annoying. please help if u know what I'm talkin about.
I sent you a PM 45 minutes ago:

In the HUD Options > Stat Appearance menu you need to select each stat in the Selected Stat list and then under the Stats Settings > Popup drop-down you need to pick the blank (no popup name) from the top of the list.
Holdem Manager Support Quote
08-03-2013 , 10:23 AM
Can I put in a stat request?

Would like 'Fold v Heros 4bet' - not sure if I've requested this before

Would also like something that shows how often villain steals otb when hero is in the blinds


Regards
Holdem Manager Support Quote
08-03-2013 , 01:18 PM
1) am using 7836.
2) I had also made up about two dozen NC definitions (adding to my existing 50 or so). For some reason, the DB became unreasonably large. I later figured out it was because of some "$range" functions in NC - I got rid of those definitions and vacuumed, but the database was still unusually large.
3) So I just decided to create a new DB.

Between those three things, my HUD no longer seems to work. I just get a blank HUD template with a bunch of zeroes in it. I can see HEM2 updating the results of the hands (who won the last 3 hands and pot sizes), but the data in the HUD for the players don't seem to update - they are still all blank or zero. I tried playing for 5 minutes, and still nothing came up. Any ideas?

PS Preloading NC notes didn't seem to help.

Last edited by Mutant; 08-03-2013 at 01:26 PM.
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