Quote:
Originally Posted by Angribob
Hello Fozzy,
I didn't use my HEM in a few months (since I was playing only SNG's). Now when I run the import it seems to be working fine however there are no new hands when I go to either the session / hands / reports windows. Old hands appear as normal. HUD doesn't work either. Any ideas?
Cheers,
Bob
Are you playing at pokerstars?
This is because of the recent pokerstars update. You need to manually update HM1 to fix this.
Please update to the latest version 1.12.10 (internal) -
http://www.filedropper.com/hmupdater...1121017feb2011
You will also have to activate/register the software again because of a licensing bug that we fixed in 1.12.08.
If you have problems activating the software:
Please try using our site to rest your license. If your code isn't there already you can upload it manually and then reset the code whenever necessary.
https://www.holdemmanager.com/store/login.php
If you continue to have registration issues, please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to
support@holdemmanager.com If your Windows is hiding known file extensions the file will simply be called 'reg'.
If you continue to have problems with the HUD after updating and activating the software, please answer these questions -
http://faq.holdemmanager.com/questio...oesn'tWork
Please email the answers, with a link to this thread and your forum name, to
support@holdemmanager.com
Last edited by fozzy71; 02-17-2012 at 01:12 PM.