Quote:
Originally Posted by NoSurprises
Hey Fozzy, following the removal of the zoom ante tables, the hud no longer works at those limits - 10nl, 16nl & 25nl .
Will their be an update to fix this given Stars announced on the client that the antes wont be back?
It will definitely be taken care of for HM3 if it is a problem but I am not sure if we will be able to get that fixed in HM2 or not as we already pushed what we hope will be the last HM2 update version 2.0.0.8709. I think this may only require a small server side file update from our developers which they should be able to do without the need for another HM2 update, but I can't be sure about that or if they can/will until you or another customer sends us some screenshots, logs and hands from a session as instructed below.
Please
create a support ticket via the Contact Support link and send all the following:
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also
enable this before you launch HM2 from the Start Menu.
Please reproduce the problem and:
- Attach a screenshot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Attach a copy of the original Hand history for the table with the issue*
- Close HM2 and
send your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.
* All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD. It is configured in the Site Setup - Auto Import Folders menu.
Fozzy71
Customer Support