Open Side Menu Go to the Top
Register
Holdem Manager Support Holdem Manager Support

10-03-2011 , 06:00 PM
Hi guys. What I'd like to do is view situations where someone 4 bet and I saw a flop (either shoved or called or 5 bet and they called - whatever) And I want a count of the number of times they had AA, KK etc. is this possible?
Holdem Manager Support Quote
10-04-2011 , 02:59 AM
also, is there a way to show all known cards in the hand view (not the replayer)? because I can filter for faced 4bet = true but it only shows the winners cards unless I replay - which I ont want to have to do for hundres of ahns
Holdem Manager Support Quote
10-04-2011 , 03:05 AM
I'm trying Table Scanner trial atm and I got it working for a while, but the program seems to have a lot of bugs and I didn't really change anything else but sorted the tables in alphabetical order and then changed it back but it has stopped working ever since. It also could be it's because i resized the program window (but impossible to know what the original window size is without settings reset)...

So to my question, is there a way to reset Table Scanner settings to default? I tried to look for it, but couldn't find anything. Maybe some file I could delete that would reset the settings?

Last edited by Kala; 10-04-2011 at 03:12 AM.
Holdem Manager Support Quote
10-04-2011 , 05:14 AM
HEM is only recording about 80% of hands in the database, although the HUD is recording all of them. I'm playing 6 max cash NLHE on Pokerstars.

Action taken so far:

1. Cleared all filters & obv updated HEM to latest version
2. Established a new database (3 times)
3. Date time settings changed to (English) US and Month/Day/Year
4. Looked for a Postgres update, but can't find what I might need. I'm running version 8.3.
5. Posted in HEM Forum
6. Clarified that it's not missing hands just at the end of sessions.

6. Need help so posting here!
Holdem Manager Support Quote
10-04-2011 , 07:58 AM
Quote:
Originally Posted by chad0x00
also, is there a way to show all known cards in the hand view (not the replayer)? because I can filter for faced 4bet = true but it only shows the winners cards unless I replay - which I ont want to have to do for hundres of ahns
I am sorry but this is not possible. You can only view hero cards or winner cards in the hands view columns.

Quote:
Originally Posted by Kala
I'm trying Table Scanner trial atm and I got it working for a while, but the program seems to have a lot of bugs and I didn't really change anything else but sorted the tables in alphabetical order and then changed it back but it has stopped working ever since. It also could be it's because i resized the program window (but impossible to know what the original window size is without settings reset)...

So to my question, is there a way to reset Table Scanner settings to default? I tried to look for it, but couldn't find anything. Maybe some file I could delete that would reset the settings?
Are you referring to the HM/Table scanner window? Resizing this will not affect the scanner. However resizing a poker client lobby may cause problems. Can you please provide us with further details. What site(s) are you having problems with? Please ensure you are running the latest version and the poker client is installed in English.

http://rvgsoftware.fileburst.com/HmBetaUpdate.exe


Quote:
Originally Posted by xPeru
HEM is only recording about 80% of hands in the database, although the HUD is recording all of them. I'm playing 6 max cash NLHE on Pokerstars.

Action taken so far:

1. Cleared all filters & obv updated HEM to latest version
2. Established a new database (3 times)
3. Date time settings changed to (English) US and Month/Day/Year
4. Looked for a Postgres update, but can't find what I might need. I'm running version 8.3.
5. Posted in HEM Forum
6. Clarified that it's not missing hands just at the end of sessions.

6. Need help so posting here!
Your thread in the HM forums has been replied to again. Please confine all further replies to that thread.
Holdem Manager Support Quote
10-04-2011 , 08:42 AM
Studying results/reports

Is there a post/guide anywhere to show how MTT players can make the most of HEM?

The re-player is a good help, how else can I use it to improve?

In Reports I have all my stats vpip, W$SD% etc but what can i compare these with?

Also

how accurate is comparing winnings and $ (EV adjusted) to show how well/bad i'm running for a certain site/period of time?
Holdem Manager Support Quote
10-04-2011 , 09:00 AM
I cant get the HUD to work in HU matches. Help?
Holdem Manager Support Quote
10-04-2011 , 11:16 AM
Quote:
Originally Posted by Kala
Are you referring to the HM/Table scanner window? Resizing this will not affect the scanner. However resizing a poker client lobby may cause problems. Can you please provide us with further details. What site(s) are you having problems with? Please ensure you are running the latest version and the poker client is installed in English.

http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
Thanks for trying to help out, but i found out what the problem was.
Holdem Manager Support Quote
10-04-2011 , 12:09 PM
I still cant get stats / hud to show when HU in stars - any help would be appreciated.
Holdem Manager Support Quote
10-04-2011 , 01:28 PM
hey having problems with my hem, seems the huf no longer works and games are no longer being tracked. think my data base is corrupt.

Is there any way i can restore the settings back to default and reimport villains hands back in?

any help would be much appreciated, i suck with computers and software in general.
Holdem Manager Support Quote
10-04-2011 , 03:19 PM
Whenever I play sngs/tournaments (have to add them by table finder each time) I have to edit the results after they are over which is extremely tedious. Any way I can fix this? And even the stakes/number of players/buy in/rebuys/addons are wrong everytime.

EDIT: I have HEM btw
Holdem Manager Support Quote
10-04-2011 , 05:13 PM
Quote:
Whenever I play sngs/tournaments (have to add them by table finder each time) I have to edit the results after they are over which is extremely tedious. Any way I can fix this? And even the stakes/number of players/buy in/rebuys/addons are wrong everytime.

EDIT: I have HEM btw
Which poker room are you playing on? On PokerStars this is working fine for me. I guess your poker room client doesn't write the amount of $ you win at the end of the HH so there is no way for HEM to know.

Also, I've got a question. Is there any way to select all hands from a specific tournament? I've tried to take a look at the filters but found nothing useful.
Holdem Manager Support Quote
10-04-2011 , 05:25 PM
Quote:
Originally Posted by JackDuluoz
Which poker room are you playing on? On PokerStars this is working fine for me. I guess your poker room client doesn't write the amount of $ you win at the end of the HH so there is no way for HEM to know.

Also, I've got a question. Is there any way to select all hands from a specific tournament? I've tried to take a look at the filters but found nothing useful.
Im on lock and its not just the amount won but everything.

Look up what folder you keep all your HH in and go directly there and click on a particular game and you will see all your hands.
Holdem Manager Support Quote
10-04-2011 , 09:46 PM
Hello,

My HUD suddenly stopped working properly. All the fonts are messed up, stats are not in the correct order, panels do not exist, etc. I've already updated to the most recent version and reinstalled but nothing seems to work. Do you have any idea of what I should do? Thanks
Holdem Manager Support Quote
10-05-2011 , 04:09 AM
Having problems with HM software on betmost (iPoker)poker site.

My hud display tends to overlap other windows I choose to pop up.Very annoying when I try to multitable 10 tables at a time.Choosing to highlight someones stats and it being covered automatically with hud stats.

[IMG][/IMG]

Also HH are in the current import folders they do not seem to be auto importing.

Also my hud stats are under leakbuster version which tends to take up more space then the default HM hud stats. I prefer the smaller so I can minimize my screens with the hud display not crowding my tables. How can I switch the default settings for my Hud other then clicking on the HM icon and switching it manually each time I join a new table.

My opponents hud display at times are off somewhere else as opposed to being near my opponents hands. I can move them manually and then save the position for that table but is there a patch I can upload to help me not do this manually? 10 tabling each time takes a toll on your time for prepping a game.

These problems never occured during my time on Pokerstars multitabling.

If you could help me with these problems in a step by step method that would make my grinding sessions much more tolerable. Thanks!
Holdem Manager Support Quote
10-05-2011 , 05:08 AM
All my HH has been deleted for cash games. An error box says the following:

"The following error occurred while running this report: ERROR: 42P01: missing FROM-clause entry for table 'td'"

heeeeeeeeeeelp

Details are in spoiler


Spoiler:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at du.a(Object A_0, RunWorkerCompletedEventArgs A_1)
at System.ComponentModel.BackgroundWorker.OnRunWorker Completed(RunWorkerCompletedEventArgs e)
at System.ComponentModel.BackgroundWorker.AsyncOperat ionCompleted(Object arg)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
HoldemManager
Assembly Version: 1.11.5.4797
Win32 Version: 1.11.05.4797
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemManager.exe
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5447 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5446 (Win7SP1GDR.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
DevComponents.DotNetBar2
Assembly Version: 8.3.0.0
Win32 Version: 8.3.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
DeployLX.Licensing.v3
Assembly Version: 3.2.2000.0
Win32 Version: 3.2.2000.3813
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
WindowsFormsIntegration
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.4902 built by: NetFXw7
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
----------------------------------------
PresentationCore
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
----------------------------------------
WindowsBase
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
----------------------------------------
Softelvdm.SftTreeNET
Assembly Version: 2.0.13.0
Win32 Version: 2.0.13.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
----------------------------------------
Softelvdm.Controls
Assembly Version: 1.0.0.17
Win32 Version: 1.0.0.17
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
----------------------------------------
Npgsql
Assembly Version: 2.0.6.0
Win32 Version: 2.0.6.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Npgsql.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Mono.Security
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
----------------------------------------
ZedGraph
Assembly Version: 5.1.4.31904
Win32 Version: 5.1.4.31904
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
----------------------------------------
PresentationFramework
Assembly Version: 3.0.0.0
Win32 Version: 3.0.6920.5011 built by: Win7SP1
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
----------------------------------------
SitNGoWizard.1.1
Assembly Version: 1.0.2.32
Win32 Version: 1.0.2.032
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/SitNGoWizard.1.1.EXE
----------------------------------------
SitNGoWizard.Localization.2.0
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/SitNGoWizard.Localization.2.0.DLL
----------------------------------------
log4net
Assembly Version: 1.2.10.0
Win32 Version: 1.2.10.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/log4net.DLL
----------------------------------------
HoldemVision
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
----------------------------------------
LeakBuster2.5
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
----------------------------------------
LeakBusterOmaha
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBusterOmaha.DLL
----------------------------------------
LeakBuster2.5 Limit
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/LeakBuster2.5%20Limit.DLL
----------------------------------------
HEMGUI
Assembly Version: 1.0.9.175
Win32 Version: 1.0.9.175
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
----------------------------------------
Acid Library
Assembly Version: 1.3.2734.23020
Win32 Version: 1.3.2734.23020
CodeBase: file:///C:/Program%20Files/RVG%20Software/Holdem%20Manager/Acid%20Library.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
Holdem Manager Support Quote
10-05-2011 , 08:57 AM
Quote:
Originally Posted by Spraggs
Studying results/reports

Is there a post/guide anywhere to show how MTT players can make the most of HEM?

The re-player is a good help, how else can I use it to improve?

In Reports I have all my stats vpip, W$SD% etc but what can i compare these with?

Also

how accurate is comparing winnings and $ (EV adjusted) to show how well/bad i'm running for a certain site/period of time?
There are no specific threads I am aware of that I can lin you to but a serach here on 2+2 and other sites should give you a few useful threads/links to have a look at.

$EV adjusted is accurate for supported sites/games (FYI $EV Adjusted is not calculated for MTT's - only STT's and cash games). It shows how you are running when all in but it is not an absolute measure of how you are running overall.

http://faq.holdemmanager.com/questions/120/EV+Explained

Quote:
Originally Posted by chad0x00
I still cant get stats / hud to show when HU in stars - any help would be appreciated.
What sites do you play? Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest release - http://www.holdemmanager.com/Downloads/HmUpdate.exe
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.
Make sure the hand histories and poker client are in English. Also set your Windows Regional and Language Settings to English (US). Go to the Control Panel and open the Regional and Language Options and select English (US) as the "Current Format".
This just tells Windows to use the . as a decimal separator when it parses numbers.
Restart your PC.

Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+
Make sure you follow the directions exactly.
Pick the table name in the table finder window to highlight it
If you don't see a table name listed, please drag the red X to the table and click OK. Open the Table Finder again and the list should be populated with the table name now, so you can select it.
Left-click and drag the red X to that table window
Click OK
*If that doesn't help, please answer these questions - http://faq.holdemmanager.com/questio...esn't+Work so we can narrow down what the issue is.

*Post the answers in a new thread on the HM Forums - http://forums.holdemmanager.com/index.php or e-mail support@holdemmanager.com

Quote:
Originally Posted by superslug
hey having problems with my hem, seems the huf no longer works and games are no longer being tracked. think my data base is corrupt.

Is there any way i can restore the settings back to default and reimport villains hands back in?

any help would be much appreciated, i suck with computers and software in general.
You can try creating a new UTF Database - http://faq.holdemmanager.com/questio...elete+Database
Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB.
If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
Export your Hand Histories
http://faq.holdemmanager.com/questio...6+Export+Hands
Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg
Export Your Bonuses and Rakeback – Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/...bonuses-01.jpg
Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/...ta-view-01.jpg
Then can you create a new database http://faq.holdemmanager.com/questio...elete+Database
Finally reimport all your hands/notes/summaries into the new database and delete the old one.

If you continue to have problems can you please provide us with more details about the problem you are having. Let us know the details of any error messages you are receiving and if necessary attach a screenshot and we will do our best to help.

Quote:
Originally Posted by ExpectedV
Whenever I play sngs/tournaments (have to add them by table finder each time) I have to edit the results after they are over which is extremely tedious. Any way I can fix this? And even the stakes/number of players/buy in/rebuys/addons are wrong everytime
What site(s)? Not all poker sites provide tournament summaries. Without this information Holdem Manager cannot determine buy-ins and/or winnings for tournaments so you will need to edit the results of your tournaments accordingly. Please see this FAQ.
http://faq.holdemmanager.com/questio...lts+Sub-Tab%29
11$ is the default buyin. You can change this via options->settings->tourney default buyins. This will be the case with the Prima/Microgaming network for example where it is also necessary to use the table finder as you are describing.
Holdem Manager Support Quote
10-05-2011 , 09:07 AM
http://forums.holdemmanager.com/mana...-4-bet-bb.html

The issue raised about cold 4 bet its still present. seems it was reported as a bug 3-4 months ago to developers.

any updates on this?

thanks
Holdem Manager Support Quote
10-05-2011 , 09:13 AM
Quote:
Originally Posted by JackDuluoz
Also, I've got a question. Is there any way to select all hands from a specific tournament? I've tried to take a look at the filters but found nothing useful.
tourney--> results--> dataview--> in the top half of the screen select the tourney.

Now in the bottom half of the screen only the hands from that tournament should be shown, so you can select those hands and replay them.

Quote:
Originally Posted by LuisBrandao
Hello,

My HUD suddenly stopped working properly. All the fonts are messed up, stats are not in the correct order, panels do not exist, etc. I've already updated to the most recent version and reinstalled but nothing seems to work. Do you have any idea of what I should do? Thanks
1. Note your database connection settings from database management in HM.
2. Close holdemmanager.
3. Go to the folder config in the holdemmanager installation path.
4. Rename the folder holdemmanager.config (It may be just called holdemmanager if you have extensions turned off) to holdemmanager.config.corrupt or something like that.
5. Under Vista make sure that UAC is switched off and check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility.
6. Restart Holdemmanager.
7. Holdemmanager reinstalls and displays some messages and warnings.
8. A new holdemmanager.config file with default settings is generated.
9. Reconfigure your database connection.
10. After successful start reconfigure your Auto-import settings and test.

If that fails then do a full REVO uninstall.

http://faq.holdemmanager.com/questio...o+Uninstaller+

1) Make a backup of your C:\Program Files\RVG Software\Holdem Manager\Config folder, and any other important files.
2) Uninstall HM with Revo Uninstaller Pro - Uninstall Software, Remove Programs easily using the Deep setting. You do not need to uninstall PostgreSQL.
3) If given the option, on the 2 following screens of Revo, remove any registry entries and leftover files.
4) Reboot your computer
5) Install the complete setup of HM: http://www.holdemmanager.com/downloa...ager_Setup.exe. You should un-check the PostgreSQL Option when running the combo installer.


Quote:
Originally Posted by jobeplusjobe
Having problems with HM software on betmost (iPoker)poker site.

My hud display tends to overlap other windows I choose to pop up.Very annoying when I try to multitable 10 tables at a time.Choosing to highlight someones stats and it being covered automatically with hud stats.
HUD Options ---> Table preferences ---> Disable "Force Ontop"

Quote:
Originally Posted by jobeplusjobe
Also HH are in the current import folders they do not seem to be auto importing.
Which Operating System, Firewall, and Anti-Virus are you using?

Please install the latest version: http://rvgsoftware.fileburst.com/HmBetaUpdate.exe
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator. Do the same for the main Poker Sites executable files.
Add exceptions to the windows firewall for those files, even if the firewall is turned off.
Make sure the hand histories and poker client are in English. Also set your Windows Regional and Language Settings to English (US). Go to the Control Panel and open the Regional and Language Options and select English (US) as the "Current Format".
This just tells Windows to use the . as a decimal separator when it parses numbers.
Restart your PC.
Please check this FAQ to make sure you’ve the correct import folders setup for your site

http://faq.holdemmanager.com/questio...+Poker+Clients

Quote:
Originally Posted by jobeplusjobe
Also my hud stats are under leakbuster version which tends to take up more space then the default HM hud stats. I prefer the smaller so I can minimize my screens with the hud display not crowding my tables. How can I switch the default settings for my Hud other then clicking on the HM icon and switching it manually each time I join a new table.
http://faq.holdemmanager.com/questio...se+For+-+Tab+3

Quote:
Originally Posted by jobeplusjobe
My opponents hud display at times are off somewhere else as opposed to being near my opponents hands. I can move them manually and then save the position for that table but is there a patch I can upload to help me not do this manually? 10 tabling each time takes a toll on your time for prepping a game.

These problems never occured during my time on Pokerstars multitabling.

If you could help me with these problems in a step by step method that would make my grinding sessions much more tolerable. Thanks!
Configure the preferred seating of your poker client and the seating preferences in Holdem Manager accordingly.

http://faq.holdemmanager.com/questio...ferred+Seating

* open one table, play at least one hand
* move the stats with the right mouse key to the correct positions
* table manager -> file -> save positions
* now you can open further tables but you will always have to play at least one hand before the stats move to the correct positions/players.
Holdem Manager Support Quote
10-05-2011 , 09:17 AM
Quote:
Originally Posted by TensRUs
All my HH has been deleted for cash games. An error box says the following:

"The following error occurred while running this report: ERROR: 42P01: missing FROM-clause entry for table 'td'"
Please clear your filters in the tourney reports tab. After this cash games should work again.
Holdem Manager Support Quote
10-05-2011 , 11:42 AM
I bought holdem manger a while ago.
"In fact, anyone that has purchased HM or OM since May 1st will receive HM2 for FREE!"
I bought it after the 1st of may so I will get a HM2 update.

My questions are:
Can i buy the omaha ad-don and also get a free update for that one also or do I have to wait for HM2 to be released and update then? So when HM2 is released I have a holdem and omaha version instead of a holdem version only.
Because its a update its slightly lower in price so i'm not sure if I will get a full hm2 update omaha and holdem or holdem only.
Holdem Manager Support Quote
10-05-2011 , 12:57 PM
havent gt round to reimporting hhs or tournement results but iv started a new db on hem and it appears not to be tracking games and my hud isnt working either! help!
Holdem Manager Support Quote
10-05-2011 , 01:38 PM
Is there a list somewhere for which SNGs the redline is supported? Specifically interested in 5-mans on Ongame.
Holdem Manager Support Quote
10-05-2011 , 06:28 PM
Awesome, thanks!

Edit:

Actually, now I'm only able to see hands. But all other features (preflop cards, sessions, graphs, etc) show the same error
Holdem Manager Support Quote
10-06-2011 , 01:11 AM
I have a few questions about Omaha Manager:

- How do I look at my stats for the current session while I am playing? I see the Sessions page but it only seems to update my current session after I am done playing or stop auto-importing hands

- Is there a way to set the detailed HUD info to come up on a double-click or maybe a right mouse click? When I am multitabling I sometimes mistakenly click on a player's HUD data and it's a pain to get rid of the detailed HUD data.

- How often is the table data updated? How many hands does the table data account for? Ideally I would like to be able to tell OM to calculate the table data based on the last 20 hands (for example). Is this possible? Also I'm assuming the table data is VPIP/PFR, is this correct? Is the average pot size calculation the same calculation that PokerStars uses?

Thanks!
Holdem Manager Support Quote

      
m