Quote:
Originally Posted by NNauta
Hi,
According to your link, 55 out of 56 virus scanners consider the files safe, which is a strong indication that there actually is no virus. It can indeed happen from time to time for a small number of virus scanners to think they see something; this is referred to as a false positive.
It's very hard to prevent these false positives; they simply happen from time to time. Most anti-virus products offer forms or other methods for reporting these false positives though, and ClamAV appears to be no exception here. I will contact them and request that they take another look at the file. In most cases this is enough for a false positive to be removed within a few days up to a week.
Thank you for pointing out this false positive. We make reasonable efforts to prevent them and to contact producers of anti-virus products whenever they occur, however, unfortunately every once in a while one will slip through.
Cheers,
Scylla
PS:
When dealing with a virus report, the most important question to ask yourself is whether or not you know where the file came from. If the file was downloaded from a torrent, or from a different website than the one for the product then the chance of there being a virus is high. If on the other hand the file was downloaded from the official website, with this website being located in for example the EU, US, Canada, etc, then chances of there actually being a virus are slim to none. In that case, just report the false positive to the owner of the website so that they can take proper measures.
Last edited by scylla; 03-15-2017 at 04:49 PM.