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11-18-2016 , 03:06 AM

#201

TheGodson

veteran

Join Date: Mar 2013 Posts: 3,156

The first two days this thing worked fine. The third day it clogged up the server. The next day I tried it again and the HUD didn't even work. Also if I have 4 tables open sometimes it will work for the first two, but the other two it moves all the HUD displays to one location and I have to move each one to their correct locations individually. Other times they didn't even display at all. Sometimes it crashes also. Too much work for my computer I guess.

Quote

11-18-2016 , 12:19 PM

#202

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

BOL issued an update the other day, so that's why it doesn't work. Perhaps you missed the text in the previous post. We have an update ready that will be up here soon. As far as crashing though, the product doesn't crash. It has had conflict issues with table tamer and another macro program (forget which one). It's not because of how we're addressing access points, so not much we can do. You just can't run those at the same time w/ the BOL catcher.

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11-18-2016 , 01:35 PM

#203

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

Quote:

Originally Posted by xOxOCDelite

Thank you for all the quick updates and for keeping us updated here.

Going to buy DriveHUD to try on a travel system specifically because of the way you handle updates (over HM2/PT4).

Thanks for your kind words. You should see the auto update now, but if not I'm including the update link here below:

Betonline Card Catcher Update Patch - v1.01.9:
http://acepokersolutions.com/poker-s...up_v1.01.9.exe

- Addresses recent BOL (chico network) update

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11-20-2016 , 05:08 PM

#204

Dalsue214

adept

Join Date: Feb 2012 Posts: 1,126

I updated the Card Catcher today and after updating, whenever I open the Card Catcher with BetOnline, BetOnline crashes immediately.

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11-20-2016 , 07:28 PM

#205

happygoround

centurion

Join Date: Dec 2015 Posts: 162

It's working great for me again. Thank you for the quick fix!

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11-20-2016 , 09:19 PM

#206

Hoopster81

Carpal \'Tunnel

Join Date: Feb 2005 Posts: 7,277

Quote:

Originally Posted by FreakDaddy

yeah it's pretty brutal how much I am lagging now running table tamer with the card catchers lately.. is there something the table tamer people could do since you say there is nothing you can do on your end?

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11-21-2016 , 05:42 PM

#207

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

Quote:

Originally Posted by Dalsue214

I updated the Card Catcher today and after updating, whenever I open the Card Catcher with BetOnline, BetOnline crashes immediately.

You sure you have v1.9 installed? I'd re-install once and make sure everything is updated. You shouldn't have any issues after this update. Do you have some other 3rd party tool running as well?

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11-21-2016 , 05:42 PM

#208

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

Quote:

Originally Posted by Hoopster81

No, but we are going to work with them to see if there's something that can be done.

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11-21-2016 , 07:06 PM

#209

Hoopster81

Carpal \'Tunnel

Join Date: Feb 2005 Posts: 7,277

awesome ty

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11-21-2016 , 07:07 PM

#210

xOxOCDelite

enthusiast

Join Date: Apr 2016 Posts: 82

Do you know if this is conflict is something that would effect Catcher+PlaceMint, or only Catcher+Table Tamer? My client has been crashing about once every 2 hours for the last week, and lagging / showing less than 5% connection in the lobby constantly. I haven't been able to isolate the issue yet, was thinking Chico was just struggling. Will try to play with only the Catcher + client today.

Also, I'm running Windows 7 on this particular system, shouldn't be an issue right?

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11-22-2016 , 05:30 PM

#211

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

Quote:

Originally Posted by xOxOCDelite

I know TT + card catcher can cause problems. And I have heard (but haven't tested myself) that PM can also. We are going to work with TT on how to address some of these issues, but it's not a card catcher issue. We use a very low amount of resources (20-26mbs tops), and we're just writing text files.

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11-22-2016 , 08:31 PM

#212

srmjr23

grinder

Join Date: Jun 2014 Posts: 497

Are there any known issues with the catcher and tournaments with PT4? I can't get the HUD to open

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11-23-2016 , 08:58 PM

#213

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

With their latest update there's an issue with free rolls. Something that we're addressing. But it should work fine otherwise. Is it working on cash games, but not tournaments for you?

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11-25-2016 , 03:31 PM

#214

srmjr23

grinder

Join Date: Jun 2014 Posts: 497

Quote:

Originally Posted by FreakDaddy

With their latest update there's an issue with free rolls. Something that we're addressing. But it should work fine otherwise. Is it working on cash games, but not tournaments for you?

Actually, no it's not working for cash games either. And though I see the catcher is getting hands, they're not being imported into PT4 as far as I can tell.

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11-25-2016 , 04:03 PM

#215

srmjr23

grinder

Join Date: Jun 2014 Posts: 497

Backed up my database and reinstalled PT4 and it seems to be working fine now

Quote

11-25-2016 , 04:55 PM

#216

srmjr23

grinder

Join Date: Jun 2014 Posts: 497

Quote:

Originally Posted by srmjr23

Backed up my database and reinstalled PT4 and it seems to be working fine now

What I meant to say is that the HUD is working fine for cash games and importing hands, but not for the tournament, as far as I can tell

edit: I guess maybe I don't have the tournament card catcher

Is there a way to upgrade from the cash version to the tournament version without buying a separate $60 piece of software?

Last edited by srmjr23; 11-25-2016 at 05:06 PM.

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11-26-2016 , 01:04 PM

#217

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

Quote:

Originally Posted by srmjr23

What I meant to say is that the HUD is working fine for cash games and importing hands, but not for the tournament, as far as I can tell

edit: I guess maybe I don't have the tournament card catcher

Is there a way to upgrade from the cash version to the tournament version without buying a separate $60 piece of software?

It's $40 to add tournaments to the card catcher. You just purchase and then register your serial in the catcher main interface.

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11-27-2016 , 01:05 AM

#218

srmjr23

grinder

Join Date: Jun 2014 Posts: 497

Quote:

Originally Posted by FreakDaddy

It's $40 to add tournaments to the card catcher. You just purchase and then register your serial in the catcher main interface.

I noticed that the software wasn't catching the new tables when I would get moved in the MTTs and that some and sometimes the HUD would not update. Any ideas?

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11-27-2016 , 03:01 AM

#219

srmjr23

grinder

Join Date: Jun 2014 Posts: 497

Quote:

Originally Posted by srmjr23

I noticed that the software wasn't catching the new tables when I would get moved in the MTTs and that some and sometimes the HUD would not update. Any ideas?

Furthermore, PT is now not reporting my cashes in these tournaments. It shows I have no cashes, though I cashed in 2 out of 4 that I played, though it did catch the hands I busted on, and I'm not completely sure it tallied up the entire amount of add-ons/rebuys I made.

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11-27-2016 , 09:11 PM

#220

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

It' never reported cases in MTT's. Most sites don't support this function. You have to manually edit and add your results.

Click on settings in the catcher, and click create log. Attach the created log file and send it to support and they can look at what's going on.

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11-28-2016 , 07:55 PM

#221

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

Update for BOL catcher - v1.02.0

- BOL buffering issue fix

Latest version:
http://acepokersolutions.com/poker-s...up_v1.02.0.exe

Quote

11-29-2016 , 01:38 PM

#222

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

And yes... BOL did an update today that broke the catcher and drivehud. We are working on an update to address this and will have an auto update for it soon.

Not sure why they keep issuing these major updates like this. It's very unusual.

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11-29-2016 , 04:00 PM

#223

jonnyreno

enthusiast

Join Date: Mar 2004 Posts: 73

Not strange if that's their goal.

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11-30-2016 , 01:27 PM

#224

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,032

Update for BOL catcher - v1.02.1

- BOL / chico network update fix

Latest version:
http://acepokersolutions.com/poker-s...up_v1.02.1.exe

This will address BOL / Chico networks update yesterday which broke the catcher.

Last edited by FreakDaddy; 11-30-2016 at 01:39 PM.