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01-03-2024 , 12:48 AM
Quote:
Originally Posted by FreakDaddy
Correct, because you need to update.

1. Close the the BOL Card Catcher. Make sure you have the latest version and install from the main download link: https://acepokersolutions.com/poker-...up_v1.06.4.exe

2. Open the BOL CC and you'll see a blue registration screen. Click on RESET LICENSE.

3. After Reset license is complete, click on Register Cash Games or Tournaments, whichever license you have, and re-enter your license number. If you have Cash and Tournaments, make sure to register both.

4. BOL CC will re-register and you'll be set.
I just renewed and was wondering why my license wont register. thanks for the fix
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01-03-2024 , 09:43 PM
Quote:
Originally Posted by jcubolet
I just renewed and was wondering why my license wont register. thanks for the fix
Yw, glad you got it working.
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01-07-2024 , 10:01 PM
Hey FD, which VPN works with the card catcher? Or do we only need to turn off VPN when registering?
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01-08-2024 , 01:52 PM
Quote:
Originally Posted by leeasia95
Hey FD, which VPN works with the card catcher? Or do we only need to turn off VPN when registering?
Turn it off when registering if you're having an issue.
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01-09-2024 , 10:06 PM
Quote:
Originally Posted by FreakDaddy
Turn it off when registering if you're having an issue.
yeah, that's what we did.
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01-10-2024 , 02:56 PM
Quote:
Originally Posted by leeasia95
yeah, that's what we did.
Ok, great.. so I assume it's working now?
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01-11-2024 , 11:12 PM
Quote:
Originally Posted by FreakDaddy
Ok, great.. so I assume it's working now?
Yes, it works great. We just open the card catcher before opening VPN or not use VPN at all.
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01-12-2024 , 07:12 PM
Quote:
Originally Posted by leeasia95
Yes, it works great. We just open the card catcher before opening VPN or not use VPN at all.
Ok, ya... if you're using a VPN, then it's essential you have ICC open first.
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01-13-2024 , 10:16 PM
Glad i checked this thread before emailing support, thanks for the fix.
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01-15-2024 , 02:13 PM
Quote:
Originally Posted by yoxiki
Glad i checked this thread before emailing support, thanks for the fix.
Ya, me too. yw.
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01-16-2024 , 10:04 PM
Quote:
Originally Posted by FreakDaddy
Ty.. I mean you can enter your renewal into the form, but you have to do one at a time, and then checkout:

https://acepokersolutions.com/serial-renewal/
thanks for the tip.
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01-17-2024 , 11:58 AM
Quote:
Originally Posted by EQ2ter
thanks for the tip.
Ya, yw.
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01-19-2024 , 08:37 PM
Edit : nvm, solved. It was a poker client issue. looks like he had an older version of betonline installed. I just reinstalled the betonline poker client and it fixed the issue.

Last edited by nico90; 01-19-2024 at 08:51 PM.
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01-21-2024 , 01:10 PM
Quote:
Originally Posted by nico90
Edit : nvm, solved. It was a poker client issue. looks like he had an older version of betonline installed. I just reinstalled the betonline poker client and it fixed the issue.
Ok, np... glad you got it resolved.
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01-22-2024 , 11:01 AM
Quote:
Originally Posted by FreakDaddy
Ok, np... glad you got it resolved.
yeah... thanks for the response.
Posted and and a few minutes later, figured out what was wrong, lucky the post was still editable.
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01-23-2024 , 01:45 PM
Quote:
Originally Posted by nico90
yeah... thanks for the response.
Posted and and a few minutes later, figured out what was wrong, lucky the post was still editable.
Cool, that's good news.
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01-25-2024 , 06:42 AM
When I use the reset button in the card catcher, does this also reset my activation slots or only the license file on my pc?
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01-25-2024 , 07:25 PM
Quote:
Originally Posted by jcubolet
When I use the reset button in the card catcher, does this also reset my activation slots or only the license file on my pc?
It resets your activations.
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01-26-2024 , 07:30 AM
Quote:
Originally Posted by FreakDaddy
It resets your activations.
Ty, so if I use the reset the license in the bol card catcher in the app, I don't need to reset the serial key in your website?
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01-27-2024 , 03:15 AM
Any update on the planned converter so we can transfer our hands to DriveHUD?
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01-27-2024 , 06:46 AM
Hey, I cant reset my password and I lost my serial number...can you please help?!
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01-27-2024 , 09:58 AM
Quote:
Originally Posted by xxyungeloest
Hey, I cant reset my password and I lost my serial number...can you please help?!
Got it, but the registration still doesnt work. Is there a server issue?
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01-27-2024 , 09:49 PM
i realized PT4 uses the wrong payout method for hyper turbo SnG. the correct payouts should be 35/65 but they use 30/70. is there a way to fix this with how the file is processed or is this a PT4 issue?
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01-28-2024 , 10:15 PM
Quote:
Originally Posted by xxyungeloest
Got it, but the registration still doesnt work. Is there a server issue?
Ii don't think it's a server issue, I can login to my account. Have you tried emailing support?
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01-29-2024 , 12:19 PM
Quote:
Originally Posted by xxyungeloest
Got it, but the registration still doesnt work. Is there a server issue?
There's no server issue. You just need to update and reset your license from the blue screen on load.
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