Quote:
Originally Posted by morphingbuildups
After the update I can enter in my Username for Hero now, but it still hasn't fixed my issue with PokerTracker 4. I still have lifetime stats showing up for my HUD so the cardcatcher still isn't recognizing who the HERO is.
I opened up a six max table and it selected "treat as 6 max" and something weird happened, my HUD for myself disappeared, but all the other players HUD stayed in their aligned spots I saved as layout the other day.
The catcher is going to use whatever your Chico network screename is now by default. Before it was HERO first, and then whatever you entered into the config settings as your username. Now if you're observing it will default to HERO, but grab your username while you're playing.
Regarding your issue w/ lifetime or session stats, the catcher is just writing a HH. It's writing your name w/ your cards, so it's up to PT4 to recognize that as hero. There's nothing on our side we do about this. But my assumption is some setting is off for you, because I've not had anyone in this thread have that problem, and I used to use it w/ PT4 as well for my own play and never had this issue.
If you want to send support your PT config, I can have someone take a look at it to let you know what might be off, but we're not experts in their software. My guys know it pretty well though, but like I said, we're just writing the hand. PT4 is setting all of the other info up.