Quote:
Originally Posted by Derp!
Apparently, it misses hands when it wants to. I tried to replicate the bug by shoving all-in, on various streets, as my last hand of the session--the hands registered correctly with BOCC and HEM2. I'll keep an eye out for other missing hands. I think it may have missed one last night, but I couldn't leave the table (too juicy). I'm currently trying to find it in BO's HH.
In any case, thanks for your help FD. Sorry to have cluttered your thread. I think I'll just keep an eye out, and manually input future missing hands. I'll also let you know if it gets worse, or stops happening.
Have a great day
No worries. I mean obviously if there's something going on we want to address it. Our customers are pretty on top of this stuff, and if /when there's some issue, especially a missing hand, we hear about it pretty quickly across multiple forums / support. I just haven't had anyone report anything (besides yours) in a long time. I had the developers run a 250k simulation after you said this, and there was no data loss.
I don't know if maybe it was a connection issue on your side maybe. Hard to say, but if you do see something, definitely send the log and we'll track it down and if there's an issue, fix it quickly.
Thanks again for double checking this.