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04-20-2020 , 08:04 PM
Quote:
Originally Posted by isunkurbttlship
Basically the entirety of HU. It worked when we had more players like 7 or 8 and I didn't pay much attention after that until HU where it didn't work
It's because the BB doesn't update until after the hand is complete. If the site doesn't provide the line by line result of it in real time, it needs to finish the next hand before it's updated. That's why you noticed it HU's.

I'm going to talk to the dev team to see if there's an option to be able to implement this for this site or not. I'm not 100% sure right now.
Asian Hand Converter Support Quote
04-20-2020 , 11:11 PM
I'm having the same problem where a player raises all-in but the hand history counts it as a normal raise.
That's affecting my nonAI 3bet stat since all the all-ins are being counted as normal 3bets instead of shoves.
Asian Hand Converter Support Quote
04-21-2020 , 05:07 PM
Quote:
Originally Posted by SelfishGhost
I'm having the same problem where a player raises all-in but the hand history counts it as a normal raise.
That's affecting my nonAI 3bet stat since all the all-ins are being counted as normal 3bets instead of shoves.
This should have been corrected in a build. When PB updated it changed the all-in text. If you're using drivehud w/ the converter, can you click on the support icon in drivehud and send a log please? If you're using the stand alone, can you click on settings, click create log and send the log to support. I'll have someone look at it right away.
Asian Hand Converter Support Quote
04-21-2020 , 09:03 PM
Hey Freak. Im having an issue where HUD is no longer showing for tourneys, but still shows for cash. any thoughts?

also, is there a way to make the HUD font smaller for pokerbros only?

Thanks
Asian Hand Converter Support Quote
04-22-2020 , 03:35 AM
Quote:
Originally Posted by FreakDaddy
This should have been corrected in a build. When PB updated it changed the all-in text. If you're using drivehud w/ the converter, can you click on the support icon in drivehud and send a log please? If you're using the stand alone, can you click on settings, click create log and send the log to support. I'll have someone look at it right away.
Sent the logs to support.
Asian Hand Converter Support Quote
04-22-2020 , 11:27 PM
Quote:
Originally Posted by CSpoker1400
Hey Freak. Im having an issue where HUD is no longer showing for tourneys, but still shows for cash. any thoughts?

also, is there a way to make the HUD font smaller for pokerbros only?

Thanks
What versions of the program are you using, and what database? That applies for both questions, and then I can advise.
Asian Hand Converter Support Quote
04-22-2020 , 11:38 PM
Quote:
Originally Posted by SelfishGhost
Sent the logs to support.
Ok, ty. I'll update you tomorrow.
Asian Hand Converter Support Quote
04-23-2020 , 02:42 AM
Hello,

PokerBros is repeatedly crashing through LDPlayer in a loop when I run DriveHUD and Asian Hand History Converter integrated app is running. Thoughts on troubleshooting?
Asian Hand Converter Support Quote
04-23-2020 , 04:41 AM
Quote:
Originally Posted by FreakDaddy
What versions of the program are you using, and what database? That applies for both questions, and then I can advise.
hm3 = v3.1.8.0 and converter = v1.0.13.82
Asian Hand Converter Support Quote
04-24-2020 , 01:30 PM
Quote:
Originally Posted by infinite_loop
Hello,

PokerBros is repeatedly crashing through LDPlayer in a loop when I run DriveHUD and Asian Hand History Converter integrated app is running. Thoughts on troubleshooting?
And the stand alone version isn't running or you didn't install it?

Reboot, and make sure the stand alone version isn't running. Make sure you have the latest Drivehud also. If all else fails, send a log from the support icon in Drivehud. The only time I've seen this happen is when someone has the stand alone version running with it.
Asian Hand Converter Support Quote
04-24-2020 , 01:51 PM
Quote:
Originally Posted by CSpoker1400
hm3 = v3.1.8.0 and converter = v1.0.13.82
You have an old version of the converter. Update to the latest here:

https://drivehud.com/poker-software/...er-Install.exe

I do have on recent report of a similar issue, but it was also not the latest version. Let me know if you still have an issue and I'm going to have the team look into it in the meantime. ty.
Asian Hand Converter Support Quote
04-24-2020 , 01:55 PM
Quote:
Originally Posted by FreakDaddy
You have an old version of the converter. Update to the latest here:

https://drivehud.com/poker-software/...er-Install.exe

I do have on recent report of a similar issue, but it was also not the latest version. Let me know if you still have an issue and I'm going to have the team look into it in the meantime. ty.
thanks Freak. been dealing with you for at least 5 years now. you've always been so helpful and timely. really appreciate it.
Asian Hand Converter Support Quote
04-24-2020 , 08:51 PM
The converter has been working well for the most part, but I am still having one issue. The converter will be operating fine (PokerBros), but then for some reason the HUD won't appear when I open certain tables (even though the table seems to be recognized by the converter). I emailed a log to support and they told me this was happening because AHC doesn't support more than 4 tables (although I've had more than 4 working before). Additionally, if I close tables in order to have <4 running, the HUD still does not pop up. Any ideas?
Asian Hand Converter Support Quote
04-25-2020 , 12:17 AM
Quote:
Originally Posted by FreakDaddy
And the stand alone version isn't running or you didn't install it?

Reboot, and make sure the stand alone version isn't running. Make sure you have the latest Drivehud also. If all else fails, send a log from the support icon in Drivehud. The only time I've seen this happen is when someone has the stand alone version running with it.
The standalone wasn't running, but read through the rest of this thread and decided to try installing the older version of LDPlayer and now it works perfectly.
Asian Hand Converter Support Quote
04-25-2020 , 12:21 AM
Hi there,

Got DriveHud and Asian hand converter for PokerBros.

And it sorts of work (hud comes up, some hands captured) but it’s capturing just a small portions of the hands played (I am guessing around 20%) - so the stats can’t really be trusted.

How do I trouble shoot?

Thanks


Sent from my iPhone using Tapatalk
Asian Hand Converter Support Quote
04-25-2020 , 10:59 AM
Quote:
Originally Posted by infinite_loop
The standalone wasn't running, but read through the rest of this thread and decided to try installing the older version of LDPlayer and now it works perfectly.


This happened to me as well with LDPlayer 4. So i did the same thing: tried older version and also Nox. Now it doesn’t crash (but still has the issue I posted about to yesterday: only capture 10% of hands played)


Sent from my iPhone using Tapatalk
Asian Hand Converter Support Quote
04-25-2020 , 12:50 PM
Quote:
Originally Posted by thedoud156
This happened to me as well with LDPlayer 4. So i did the same thing: tried older version and also Nox. Now it doesn’t crash (but still has the issue I posted about to yesterday: only capture 10% of hands played)


Sent from my iPhone using Tapatalk
Send a log to support please. I've not heard of what you're describing from anyone, so some setting or something is off. Use the support icon in Drivehud to send a log. We'll sort it out for you.
Asian Hand Converter Support Quote
04-25-2020 , 01:02 PM
Quote:
Originally Posted by QuattroFour4
The converter has been working well for the most part, but I am still having one issue. The converter will be operating fine (PokerBros), but then for some reason the HUD won't appear when I open certain tables (even though the table seems to be recognized by the converter). I emailed a log to support and they told me this was happening because AHC doesn't support more than 4 tables (although I've had more than 4 working before). Additionally, if I close tables in order to have <4 running, the HUD still does not pop up. Any ideas?
You can have a max 4 per instance. What version of the converter are you running please?
Asian Hand Converter Support Quote
04-25-2020 , 08:04 PM
Quote:
Originally Posted by FreakDaddy
You can have a max 4 per instance. What version of the converter are you running please?
4 tables per AHC instance? or LDPlayer instance? I feel like I've had more than 4 total running before across 2 LDPlayer instances. I'm on AHC v.1.0.15.89
Asian Hand Converter Support Quote
04-26-2020 , 01:08 PM
Quote:
Originally Posted by QuattroFour4
4 tables per AHC instance? or LDPlayer instance? I feel like I've had more than 4 total running before across 2 LDPlayer instances. I'm on AHC v.1.0.15.89
Per emulator instance.
Asian Hand Converter Support Quote
04-27-2020 , 01:57 AM
Quote:
Originally Posted by thedoud156
This happened to me as well with LDPlayer 4. So i did the same thing: tried older version and also Nox. Now it doesn’t crash (but still has the issue I posted about to yesterday: only capture 10% of hands played)
I was told by the dev team this is happening on the new update of pokerbros on straddle tables only. They are addressing this, and I'll post an update when it's ready.
Asian Hand Converter Support Quote
04-27-2020 , 05:48 PM
Quote:
Originally Posted by FreakDaddy
Per emulator instance.
Sorry, yes, of course--the app itself limits to 4 tables per app instance. So I'll have up to 4 tables open on each emulator instance, but sometimes a certain table will not have the HUD pop up (but when looking at the catcher, it recognizes the table when I switch to that table).
Asian Hand Converter Support Quote
04-28-2020 , 01:12 PM
Quote:
Originally Posted by QuattroFour4
Sorry, yes, of course--the app itself limits to 4 tables per app instance. So I'll have up to 4 tables open on each emulator instance, but sometimes a certain table will not have the HUD pop up (but when looking at the catcher, it recognizes the table when I switch to that table).
Can you send a log to support please? We'd need to see your whole setup and what versions of everything you're using. You can click on settings, create log, and then send the .zip file to support:
https://drivehud.com/support/

This will be the easiest way to see what's going on. It might be something w/ the specific table title you're on.
Asian Hand Converter Support Quote
04-28-2020 , 08:43 PM
Hello i was hoping someone could help me. I'm playing on bros using LDplayer 3.82 and lately i'll be playing a table and all of a sudden i'm kicked off due to GPS restriction after the end of the hand. I can't really find a pattern with this.

I'd appreciate if someone could help me out.
Asian Hand Converter Support Quote
04-28-2020 , 11:42 PM
^^
Yeah, happens to me, too, and it's the worst. I don't see how we can do anything about it. It's the unfortunate cost of choosing to play on a site with software that doesn't support PC/Mac.
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