CONVERTER Asian Hand Converter Support - Page 103 - Poker Software -- Two Plus Two Poker Forums

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10-25-2024 , 01:30 AM

#2551

HollywoodHogan

veteran

Join Date: Oct 2010 Posts: 2,105

I just renewed AHC specifically to use with the desktop version of ClubGG. I'm running PT4, and it doesn't show up on the list of sites for auto import.

Are PT4 and the desktop version of ClubGG not compatible? Are my options PT4 and an emulator to use ClubGG OR switch to a different tracker DB?

edit: Actually, I see PT4 imported hands I just played while testing the configuration. It imported 'HH poker' hands. While I had tables open, the HUD didn't appear, and I got a PT4 notification about the lack of HUD. I guess this may be a PT4 issue for me, not AHC.

Last edited by HollywoodHogan; 10-25-2024 at 01:43 AM.

Quote

10-25-2024 , 10:59 AM

#2552

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by HollywoodHogan

You want to use the desktop version. AHC needs to be setup under red dragon for PT4. In PT4 site settings, make sure the red dragon HH location is set to the AHC hand history directory. That's all you need to do and it will work.

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10-25-2024 , 09:27 PM

#2553

BamBamCanoly

journeyman

Join Date: Jun 2019 Posts: 358

Quote:

Originally Posted by FreakDaddy

Yes, correct.

I'll set it up when we renew. thanks for adding this feature.

Quote

10-26-2024 , 02:54 PM

#2554

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by BamBamCanoly

I'll set it up when we renew. thanks for adding this feature.

Sounds good... yw!

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10-26-2024 , 11:15 PM

#2555

HollywoodHogan

veteran

Join Date: Oct 2010 Posts: 2,105

Quote:

Originally Posted by FreakDaddy

Oh wow, easy fix, great news, thanks!

Quote

10-27-2024 , 12:52 PM

#2556

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by HollywoodHogan

Oh wow, easy fix, great news, thanks!

Should be... if you have any issues, just let us know.

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10-29-2024 , 07:57 AM

#2557

Veri83

newbie

Join Date: Feb 2023 Posts: 23

Is the license the same for both AHC app and the one integrated in DriveHUD?

Quote

10-29-2024 , 08:32 AM

#2558

Veri83

newbie

Join Date: Feb 2023 Posts: 23

Quote:

Originally Posted by Veri83

Is the license the same for both AHC app and the one integrated in DriveHUD?

ignore my last post..

I just tried it after resetting my serial key and it worked.

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10-29-2024 , 08:40 PM

#2559

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by Veri83

ignore my last post..

I just tried it after resetting my serial key and it worked.

Ok, great... ya, didn't really understand your questions, so, glad you figured it out.

Quote

10-30-2024 , 08:36 PM

#2560

Veri83

newbie

Join Date: Feb 2023 Posts: 23

Quote:

Originally Posted by FreakDaddy

Ok, great... ya, didn't really understand your questions, so, glad you figured it out.

no worries, I was just testing DH2 again and was checking if I could use the AHC serial key license i use for the AHC app for the integrated version. After resetting the license I got it registered.

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10-31-2024 , 02:26 PM

#2561

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by Veri83

no worries, I was just testing DH2 again and was checking if I could use the AHC serial key license i use for the AHC app for the integrated version. After resetting the license I got it registered.

Ok, glad you got it worked out then.

Quote

11-02-2024 , 07:19 AM

#2562

BamBamCanoly

journeyman

Join Date: Jun 2019 Posts: 358

Quote:

Originally Posted by FreakDaddy

Sounds good... yw!

one last question about the auto renew. After enabling it when I renew, if ever I want to pause/disable it, can I do it on my side or do I contact support?

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11-03-2024 , 08:27 PM

#2563

aprogle

grinder

Join Date: Nov 2017 Posts: 625

Quote:

Originally Posted by BamBamCanoly

one last question about the auto renew. After enabling it when I renew, if ever I want to pause/disable it, can I do it on my side or do I contact support?

I haven't tried it myself but you can check the auto-renew tab in your account after renewing and see if it can be disabled there. If not, just contact support

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11-04-2024 , 11:53 AM

#2564

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by BamBamCanoly

one last question about the auto renew. After enabling it when I renew, if ever I want to pause/disable it, can I do it on my side or do I contact support?

You can contact support or do this in your membership area.

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11-05-2024 , 08:11 PM

#2565

BamBamCanoly

journeyman

Join Date: Jun 2019 Posts: 358

Quote:

Originally Posted by FreakDaddy

You can contact support or do this in your membership area.

Ok, thanks FD.

Quote

11-07-2024 , 11:06 AM

#2566

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by BamBamCanoly

Ok, thanks FD.

Ya, yw... I assume you got it resolved.

Quote

11-07-2024 , 09:50 PM

#2567

BamBamCanoly

journeyman

Join Date: Jun 2019 Posts: 358

Quote:

Originally Posted by FreakDaddy

Ya, yw... I assume you got it resolved.

We haven't renewed yet. License still active

I was making notes for my team on what to do when they renew and know more about the new auto-renew feature.
Ty again for the help FD.

Quote

11-08-2024 , 12:59 PM

#2568

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by BamBamCanoly

We haven't renewed yet. License still active

I was making notes for my team on what to do when they renew and know more about the new auto-renew feature.
Ty again for the help FD.

Ok, got it... yw!

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11-11-2024 , 09:18 PM

#2569

ravipr

centurion

Join Date: Aug 2021 Posts: 148

If I import hands from another user that also use AHC, will data merge with the player data I already have on my database?
I mean...for example, if the hands i import has hands played with player "B" and i already have data on player "B" in my database, will the data combine or will it create another player "B" active player?

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11-12-2024 , 05:45 AM

#2570

BamBamCanoly

journeyman

Join Date: Jun 2019 Posts: 358

Quote:

Originally Posted by ravipr

Yes. It will merge if both are using the same database and hand format. we usually do this for pokerbros and pppoker.

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11-13-2024 , 02:35 PM

#2571

FreakDaddy

Carpal \'Tunnel

Join Date: Jan 2005 Posts: 19,209

Quote:

Originally Posted by ravipr

Yes, assuming they are both using player ID format, it will merge the data.

Quote

11-13-2024 , 10:19 PM

#2572

ravipr

centurion

Join Date: Aug 2021 Posts: 148

Quote:

Originally Posted by FreakDaddy

Yes, assuming they are both using player ID format, it will merge the data.

Nice! thanks for the confirmation.

Quote

11-15-2024 , 06:35 AM

#2573

Dooope

stranger

Join Date: Dec 2013 Posts: 6

I receive the following message after entering my AHC license code in DriveHUD 2:
"Could not activate license. Please try again or contact support."
My license was purchased in July and is valid for six months, so it hasn’t expired. Normally, I don’t have to enter the license code when logging in.
What should I do to resolve this issue?

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11-15-2024 , 10:38 AM

#2574

HollywoodHogan

veteran

Join Date: Oct 2010 Posts: 2,105

AHC is having issues. I encountered that as well. There's a link to reset keys for AHC on the DriveHud website, but that page is timing out instead of resolving the issue. Yesterday, eventually re-opening AHC enough times got the key to load correctly. Today, however, the AHC interface won't even open.