Open Side Menu Go to the Top
Register
Asian Hand Converter Support Asian Hand Converter Support

12-02-2022 , 03:06 PM
Quote:
Originally Posted by Game_On
log sent to
Awesome, ty... got it, and passed it to development.

Can you delete the email address above though? Spam bots search for those and just hammer support emails. ty!
Asian Hand Converter Support Quote
12-02-2022 , 07:30 PM
Hi, is there plans to release for nougat 64-bit on BS5? Or someway to move account info from a 64-bit instance to 32-bit instance you know of? Or do I just have to get new accounts to do this?
Thanks
Asian Hand Converter Support Quote
12-04-2022 , 01:56 PM
Quote:
Originally Posted by Neptune04
Hi, is there plans to release for nougat 64-bit on BS5? Or someway to move account info from a 64-bit instance to 32-bit instance you know of? Or do I just have to get new accounts to do this?
Thanks
There's no plans right now... but 32 bit instances will run on any Windows 10/11 install.
Asian Hand Converter Support Quote
12-04-2022 , 11:46 PM
Quote:
Originally Posted by FreakDaddy
We've tested a lot on Win 10/11 and both allow you to make 32-bit instances w Bluestacks v5. I'll let development know about this and see what they say.
I'm not sure what changed but I got the 32 bit instance, now pokerbros is stuck on loading/ login screen, any pointers? would really appreciate this is starting to tilt me into saying **** it and buying an Ipad.
Asian Hand Converter Support Quote
12-05-2022 , 06:45 PM
Quote:
Originally Posted by IMDABES
I'm not sure what changed but I got the 32 bit instance, now pokerbros is stuck on loading/ login screen, any pointers? would really appreciate this is starting to tilt me into saying **** it and buying an Ipad.
I understand. An iPad wouldn't help if you want to play on there though. But I get the joke.

Stop the instance and try and load a new one. You can try the new version of AHC I'm going to post also, because maybe MS VC++ is out of date, and this new version will check and install the latest.
Asian Hand Converter Support Quote
12-06-2022 , 06:34 AM
Quote:
Originally Posted by FreakDaddy
Stop the instance and try and load a new one. You can try the new version of AHC I'm going to post also, because maybe MS VC++ is out of date, and this new version will check and install the latest.
thanks for the info, I'll wait for that update.
Asian Hand Converter Support Quote
12-07-2022 , 01:42 AM
Asian Hand Converter Beta Update - v1.6.9.380:

https://drivehud.com/poker-hud/Asian...v1.6.9.380.exe

Improved LDPlayer 4 detection logic to prevent an issue where, in some rare cases, some emulators would not be detected
Fixed the issue when BlueStacks 5 instances weren't detected on some systems
Fixed the issue due to which the HUD didn't show up for the ClubGG cash tables except one if these tables had the same name
Added contact support form
Install required MS VC++ Redistributable packages during installation if packages are missing
Fixed the issue when rake was incorrectly imported for ClubGG hands
Fixed the issue when ClubGG hands weren't imported if table name had tab symbols
Asian Hand Converter Support Quote
12-07-2022 , 08:10 PM
Quote:
Originally Posted by FreakDaddy
I understand. An iPad wouldn't help if you want to play on there though. But I get the joke.

Stop the instance and try and load a new one. You can try the new version of AHC I'm going to post also, because maybe MS VC++ is out of date, and this new version will check and install the latest.
I'm not currently a subscriber to APC, although I have been in the past and will be again when I can make sure it will work. Will have the AHC software running help with the Pokerbros login freezing? Would like to know before purchasing is why I ask.
Asian Hand Converter Support Quote
12-07-2022 , 08:33 PM
Is there a discord by chance?
Asian Hand Converter Support Quote
12-08-2022 , 12:11 AM
Quote:
Originally Posted by IMDABES
I'm not currently a subscriber to APC, although I have been in the past and will be again when I can make sure it will work. Will have the AHC software running help with the Pokerbros login freezing? Would like to know before purchasing is why I ask.
Bought it and it worked, TY.
Asian Hand Converter Support Quote
12-08-2022 , 03:48 PM
Quote:
Originally Posted by IMDABES
Bought it and it worked, TY.
Ok... good. Ya, didn't see your question yesterday, but glad you got it working for your needs.
Asian Hand Converter Support Quote
12-10-2022 , 06:16 AM
Quote:
Originally Posted by FreakDaddy
Asian Hand Converter Beta Update - v1.6.9.380:

https://drivehud.com/poker-hud/Asian...v1.6.9.380.exe

Improved LDPlayer 4 detection logic to prevent an issue where, in some rare cases, some emulators would not be detected
Fixed the issue when BlueStacks 5 instances weren't detected on some systems
Fixed the issue due to which the HUD didn't show up for the ClubGG cash tables except one if these tables had the same name
Added contact support form
Install required MS VC++ Redistributable packages during installation if packages are missing
Fixed the issue when rake was incorrectly imported for ClubGG hands
Fixed the issue when ClubGG hands weren't imported if table name had tab symbols

Thanks for the fix, almost no issue with BSv5 right now.
Asian Hand Converter Support Quote
12-11-2022 , 01:36 AM
keep getting invalid pot size error trying to import the bigger pot hands played plo ldplayer/hm3/pokerrr

Last edited by flogirules; 12-11-2022 at 02:06 AM.
Asian Hand Converter Support Quote
12-11-2022 , 01:30 PM
Quote:
Originally Posted by flogirules
keep getting invalid pot size error trying to import the bigger pot hands played plo ldplayer/hm3/pokerrr
Sounds like a config issue. What does your AHC settings say for database? What LDplayer are you using?
Asian Hand Converter Support Quote
12-12-2022 , 08:31 PM
awesome, just found out about the update, thanks for the emulator fix.
Asian Hand Converter Support Quote
12-13-2022 , 01:03 PM
Quote:
Originally Posted by gio98
awesome, just found out about the update, thanks for the emulator fix.
I assume you mean for Bluestacks v5. so it's working on multiple instances w/o issue for you now?
Asian Hand Converter Support Quote
12-13-2022 , 03:44 PM
Hey just bought the program. I run supremapoker without an emulator. When i play 5 card plo the hands are being showed as 4 card in omahamanager 3. I believe its a error on AHC as when i open the text document it also shows as 4 card hand, please help thanks.
Asian Hand Converter Support Quote
12-13-2022 , 06:24 PM
Quote:
Originally Posted by MattBerkey
Hey just bought the program. I run supremapoker without an emulator. When i play 5 card plo the hands are being showed as 4 card in omahamanager 3. I believe its a error on AHC as when i open the text document it also shows as 4 card hand, please help thanks.
Also happens at pokerrrr2 5 card gets read as 4 card plo
Asian Hand Converter Support Quote
12-13-2022 , 08:54 PM
Quote:
Originally Posted by MattBerkey
Hey just bought the program. I run supremapoker without an emulator. When i play 5 card plo the hands are being showed as 4 card in omahamanager 3. I believe its a error on AHC as when i open the text document it also shows as 4 card hand, please help thanks.
It's probably either the output format you have chosen or your database doesn't support 5 card, so it will import as 4 card. What is your current setup?
Asian Hand Converter Support Quote
12-13-2022 , 08:54 PM
Quote:
Originally Posted by MattBerkey
Also happens at pokerrrr2 5 card gets read as 4 card plo
Ya, it's most likely your database doesn't support PLO5.
Asian Hand Converter Support Quote
12-14-2022 , 12:57 AM
getting club GG errors again.


player X bet 22.00 with zero stack (hand #5122329)


uncalled bet is greater than total bet (amount:6.00, total_bet: 0.00)



appears to be coming from table name "NLH40-200 VPIP 25% - 1/2"
Asian Hand Converter Support Quote
12-14-2022 , 01:42 PM
Quote:
Originally Posted by Game_On
getting club GG errors again.


player X bet 22.00 with zero stack (hand #5122329)


uncalled bet is greater than total bet (amount:6.00, total_bet: 0.00)



appears to be coming from table name "NLH40-200 VPIP 25% - 1/2"
Are you using the latest version?
https://drivehud.com/poker-hud/Asian...v1.6.9.380.exe

If so, then please create a log in settings in AHC and send to support so they can see what's going on w/ that hand. ty.
Asian Hand Converter Support Quote
12-14-2022 , 06:52 PM
Hello,

I recently had an issue with my desktop and had to reinstall windows. As a result, I had to redownload various applications including Poker Tracker, and Postgresql. Unfortunately, I have not had success since re-installing. I wasn't able to find my previous data but I also can't get it to load at all. Below is a screenshot displaying my issue and the steps I take to get there.

1. Launch Asian Converter (which picks up the app just fine)
2. Load Poker Tracker
3. Launch PPPoker client
4. End result = no hud

I also had to re-configure PT4 with Postgresql, I'm worried maybe I screwed something up there. Please advise on some potential suggestions?

Thanks and take care.

Asian Hand Converter Support Quote
12-15-2022 , 02:10 AM
Quote:
Originally Posted by Dyland417
Hello,

I recently had an issue with my desktop and had to reinstall windows. As a result, I had to redownload various applications including Poker Tracker, and Postgresql. Unfortunately, I have not had success since re-installing. I wasn't able to find my previous data but I also can't get it to load at all. Below is a screenshot displaying my issue and the steps I take to get there.

1. Launch Asian Converter (which picks up the app just fine)
2. Load Poker Tracker
3. Launch PPPoker client
4. End result = no hud

I also had to re-configure PT4 with Postgresql, I'm worried maybe I screwed something up there. Please advise on some potential suggestions?

Thanks and take care.
That's a bummer that you have to set everything up again. That can be a real pain.

You want to make sure you have AHC and PT4 loaded first before anything. Since you're playing on pppoker, it looks like you're using the desktop version of the client. Are you using the launcher in AHC when you load the client? Did you select asian poker hand format in settings for AHC and is that showing up in PT4 site settings under their asian poker clubs settings?

That would be my main suggestions based on your image. Typically, the best thing to do is to click on settings in AHC, click on create log, and send the .zip file to support so they can take at look at your entire setup.
Asian Hand Converter Support Quote
12-15-2022 , 02:41 PM
Quote:
Originally Posted by FreakDaddy
That's a bummer that you have to set everything up again. That can be a real pain.

You want to make sure you have AHC and PT4 loaded first before anything. Since you're playing on pppoker, it looks like you're using the desktop version of the client. Are you using the launcher in AHC when you load the client? Did you select asian poker hand format in settings for AHC and is that showing up in PT4 site settings under their asian poker clubs settings?

That would be my main suggestions based on your image. Typically, the best thing to do is to click on settings in AHC, click on create log, and send the .zip file to support so they can take at look at your entire setup.


Tried everything you said above. I assume you meant Asian Poker Clubs for output format? Here are screenshots of my current settings for both ACH and PT4.

Also, thank you for the quick response! Also submitted a support ticket to AHC
Asian Hand Converter Support Quote

      
m