Hi,

Are you using the hotkey to show lobby for SNGs or tournaments? what happens when you click the HK as i have just tested and when i click the HK the lobby appears.

no not using any hk i assume hk is hotkey key?

Email sent. Hope to hear from you soon. Thanks.

Hi

Can you please tell us step by step what you are doing so we can try and reproduce.

I load hm2 and tableninja1 and start playing and then go to view lobby, so I click on lobby in the right hand top corner of the table while playing and it wont allow the lobby window to open.

we will review the logs that you have sent and get back to you as soon as possible.

Hello.

I've got troubles w 888 when using TN2.

Sometimes, the client doesnt respect the qeue so when I want to fold/call at PS I end up folding/calling at my 888 table.

Anyway to solve this?

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Im sure you are aware about PokertStars changing alot of the rules for 3rd party software on Stars. I just saw this image/statement from a SessionLord user, does this mean TN2 will also have to follow suit regarding the bet sizes?

Sorry if it's already been answered, but is TN2 fully compatible with Windows 10?

I will pass this on to the Management and get back to you soon.

Yes TN2 is compatible with windows 10.

New Beta Release 2.6.4

Build Notes:

* PS.UK has changed location of POT rectangles. Now computing PS.uk POT correctly (except for Classic/NoImages themes)
* fix FT: find the right HH, now that each cash table has an Entry
* improvement FT: rush - need to compute differently if a table is rush or not - guess, based on number of players
* improvement FT: computing rush based on number of players in last hands, and then after 10 hands, caching it.
* [BETA] made hotkey buttons - editing works (adding/removing buttons from/to Edit Buttons Form/Buttons Form)
* fix: logging: write the current thread to the log correctly
* fix: tn-299 - Spin-and-Go now works since PS added new types of Spin-and-go.
* fix: on Win10, if can't read Pokerstars' full path first time, don't cache it - try again in a bit
* improvement: TN2mini - send numpad/backspace to betbox -> this used to be incorrect (we would register the Backspace/numpad hotkeys for all windows, not just the tables)
* fix issue on Win10/FT: hotkey not properly un-registered
* fix: hotkeys are written into Help tab
* improvement FT: settings are now saved as the user presses "OK" (on FT) - thus, re-read settings ASAP
* improvement: find out if win10 is running
* fixed bug when NinjaVision is enabled - sometimes TN2 would crash
* improvement: tn-249 - Sensei feature request: Unregister all and stop. We now have a button "Unregister All".
* fix: TN2 Auto closing Rematch Popups in PS in HU tables
* TN2mini: Now can run the SNG/Spin Sensei in the "No UI" client.
The idea is that you start the UI client, you can then set a hotkey to pause/resume the sensei. Then you close the UI, start the "No UI" client, and use the hotkey.
* TN2mini: messages that normally would appear in the Help section are now shown as tooltips.

Any fix for the number keypad issue I emailed about?

Hi,

Please email support to arrange a tv session with us as none of our support team is able to reproduce.

Hello,

Since setting up TN2 on my new computer, I have quite a lot of troubles with it.
For example, TN2 doesn't adjust the bet sizes which I have adjusted so it looks like it doesn't have access to some sites.

Can TN2 please do some kind of live session via Team Viewer to set everything up correctly? Please notice that I have used the exact same preferences I have been using on my old computer on which everything has been running fine.

Cheers!

Hi,

Before doing a tv session please send us your log file so we can view them first.

Hello,

I cant make work (M)XButton1 mouse for made 2.5 open raise default, any suggest.

Thanks a lot

Will the betting work for ps.uk classic theme soon.

I also notice when I was having a go at spin and goes that quite rarely tn would register me for another spin when the current one had ended and this is when I wasnt using sng sensei for sngs or spins. I assume its tableninja as I think I saw something similar mentioned in this thread somewhere.

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.


I have not come across this before as far as i can remember this would only happen if you had it running in the sensei tab, Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Any updates bout the new stars/ftp rules?

Hi,

We have just released a beta version 2.6.9 basically Due to latest Pokerstars + Full Tilt updated policy no 3rd Party software, TN2 is no longer allowed to compute the number of limpers preflop. Same goes for computing whether you can 3bet/4bet/or is raised pot (in Filter >> 'Positional Betting' section).
Thus, when preflop and it's not a 3bet, we always consider the number of limpers to be zero.

I did this. What's gonna happen now?

Hi,

Once support review the logs they will get back to you, I see that our support inbox is already empty so you should have received a reply, if not PM me your email and i will look it up.

It was in tn2 thread in hm2 forums where I read of a similar problem of an extra spin and go being registered without sensei running. I will do the above if happens again.
http://forums.holdemmanager.com/tabl...urned-off.html

So if I have open 2.5x at bb20 + 1bb per limper and there is 3 limpers the bet box will not compute 60 chips for the 3 times limpers?

Also can you explain a bit more clearly about the highlighted text you wrote above.

Also are these the only changes made?

Thanks.