Hope SNG Sensei for PS7 will be soon

Our upstream vendor has diagnosed a major component failure of their core router. They are currently configuring onsite spares to replace the failed components. We expect resolution in the coming hours.

It's pretty disruptive to not be able to use TN as a result of a bad DRM implementation. There needs to be some fault tolerance in the licensing... maybe change it so the software can still work in the event that the server goes down for up to 24 hours, at the very least. Obviously your server is not fault proof.

Our servers are back online now. Please let us know if you experience any trouble - support@holdemmanager.com

We apologize for the inconvenience.

Hi,

Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

Have a nice day and best of luck at the tables.

Why is my TN2 not working? My monthly license is set to renew each month on the 21st, of which the $9.99 was taken out yesterday morning at 4:02 am my time (its 4:30am as I post this). And obv I tried rebooting comp etc and that didn't make TN2 work; I'm assuming since there's no posts ITT that TN2 is working just fine for everyone else.








Proof of payment

Hi Jdawg91

When you click on activate what does it say?

If you can PM me your email i will get this investigated asap but please let me know what the error says when you click the "Activate" button.

PM sent, thanks

Hi,

I have replied to your PM and the issue is resolved if you have any further problems please let us know.

Thanks much

Your welcome have a nice day and best of luck at table tables.

best of luck at table tables

Sorry miss typed should be "Best of luck at the tables"

any danger? this is very unprofessional to the highest degree.

This is already implement in the latest build 2.3.168 which you can get by going to the setup tab and enable "I want latest beta" restart TN2.

When does Table ninja can work with ps 7 ?

Hi LoveFish

We have some features that work with PS7 such as the following

* PS7: handling of buyin popup works correctly (when you can't buyin for your desired sum)
* PS7: handling of Auto rebuy/double rebuy/addon works correctly
* PS7: handling of Tourney Registration Popup works correctly
* PS7: recognize correctly the Hand Histories

We are currently testing preset bets Internally and they will/should be supported in the next release which we hope to have out before the weekend if not then the start of next week.

Once this is done we will be working on adding more features so hopefully full support will be available soon but i can't give an ETA right now.

I recently bought a new laptop. I still use TN1 but for HEM i use HEM2. I read that TN1 can't be downloaded anymore is that true? The thing is i still have the tableninja 1 setup folder on my laptop. So if i want to use TN1 on the new laptop, just transfer the TN folder to the new laptop via usb cable then install it from there?


Thus if i didn't have TN1 folder anymore, that means i wouldn't be able to use TN1 anymore?

Hi Pauly

TN1 downloads can be got from the links below:

Poker Stars - http://tableninja.com/TableNinja.zip
FullTilt Poker - http://tableninja.com/tnft/TableNinjaFT.zip
Party Poker - http://tableninja.com/tnpp/TableNinjaPP.zip

You will be able to use TN1 for as long as you like but no new updates will be released.

ty

Hi,

Your welcome have a nice day and best of luck at the tables.

Think I'm having the same problem as jdawg. Got the same 'Activate License' request when trying to start TN2 and when I enter my code I get a message saying 'This trial expired on 2013...' despite the subscription only starting in 2014.

Looking at my credit card subscriptions it looks like the months payment was on 2014-10-23 but that is in the 'Next Payment' column. The subscription is still listed as Active so I don't know why or whether or not you decided not to take the payment. Or even whether that is the problem.

Please rectify this situation promptly, it is a big inconvenience.

Ive wanted to ask this question for some time. And now I'm ready. Why is anyone supporting TN, at all?

Hi,

This is something the sales team need to look into as we don't have access to that type of information, if you can PM me your email address that the code is linked to i will look into this asap.

Why is my TN2 not working? My monthly license is set to renew each month on the 25st, of which the $9.99 was taken out yesterday morning at 5:52 am my time (its 10:59am as I post this). And obv I tried rebooting comp etc and that didn't make TN2 work; I'm assuming since there's no posts ITT that TN2 is working just fine for everyone else.





Proof Of Payment


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When you click on activate what does it say?

Says it expired in July