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TableNinja - Hotkeys and Utilities for PokerStars TableNinja - Hotkeys and Utilities for PokerStars

12-21-2017 , 03:07 PM
So, sensei working again now? Been one week without working correctly. Do we get a refund or something? Super annoying.
TableNinja - Hotkeys and Utilities for PokerStars Quote
12-21-2017 , 03:12 PM
Also, because of the fix update I had to download. The license code isn't working anymore.
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12-22-2017 , 12:37 PM
How does the cycling hotkeys work ?

In table control, i have 3 keys for cycle forward, back and first in line.

In the table control / layout section i have cycling hot keys work - for the stack under mouse option.

But when im playing 3 stacks of 2 ... and i want to see the other table on the third stack, i put the mouse over the stack and hit my hotkey but stack one seems to go back and forth ... it does nothing to the third stack.

Solution ?

Thanks.
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12-23-2017 , 01:29 PM
Still no fix for sensei? Any update or whatever please?
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12-23-2017 , 02:19 PM
Ignore my above post, got it sorted now.
TableNinja - Hotkeys and Utilities for PokerStars Quote
12-24-2017 , 06:18 AM
Quote:
Originally Posted by Pooportunity
Still no fix for sensei? Any update or whatever please?
Hi,

It is fixed in the latest build which you can download here http://www.holdemmanager.com/Downloa...ate2.7.92s.msi

If it is still not working for you Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.
TableNinja - Hotkeys and Utilities for PokerStars Quote
12-24-2017 , 06:19 AM
Quote:
Originally Posted by Hap_Hazard
Ignore my above post, got it sorted now.
Hi,

Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

Have a nice day and best of luck at the tables.
TableNinja - Hotkeys and Utilities for PokerStars Quote
12-24-2017 , 06:20 AM
Quote:
Originally Posted by Pooportunity
Also, because of the fix update I had to download. The license code isn't working anymore.
Hi,

Is this issue still occurring if so please PM me what error you are getting and your HM email and i will look into this asap.
TableNinja - Hotkeys and Utilities for PokerStars Quote
12-24-2017 , 06:39 AM
Quote:
Originally Posted by Denise26
Hi,

Is this issue still occurring if so please PM me what error you are getting and your HM email and i will look into this asap.
This issue has been fixed. And the Sensei is working aswell after I updated the patch. Thanks for your help!
TableNinja - Hotkeys and Utilities for PokerStars Quote
12-27-2017 , 06:58 PM
Quote:
Originally Posted by Pooportunity
This issue has been fixed. And the Sensei is working aswell after I updated the patch. Thanks for your help!
Hi,

Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

Have a nice day and best of luck at the tables.
TableNinja - Hotkeys and Utilities for PokerStars Quote
01-02-2018 , 06:38 PM
Hey,

If I want to have 12-13 different pot% betsizes postflop (33% 50% 67% etc... sites allow so few custom bet sizes on their clients by default), is the TableNinja the correct tool to do this with? I had yearly plan few years ago but never really ended up using the the tool so I don't remember what it was capable of. Should the multiple bet size thing work on all supported sites?
TableNinja - Hotkeys and Utilities for PokerStars Quote
01-04-2018 , 04:41 AM
Quote:
Originally Posted by ezdonkey
Hey,

If I want to have 12-13 different pot% betsizes postflop (33% 50% 67% etc... sites allow so few custom bet sizes on their clients by default), is the TableNinja the correct tool to do this with? I had yearly plan few years ago but never really ended up using the the tool so I don't remember what it was capable of. Should the multiple bet size thing work on all supported sites?
Hi,

Yes, preset bets work on all supported sites, If you email our support team they will issue a 15-day trial to your account.
TableNinja - Hotkeys and Utilities for PokerStars Quote
01-15-2018 , 02:47 PM
Some time ago my TN2 stopped working. This is Nova theme, but TN2 is absolutely ignoring it and calling it INVALID.

I am from Czech Republic, so I play on pokerstars.cz client. Could that be a problem?

Last edited by MTT DB Review; 01-15-2018 at 02:57 PM.
TableNinja - Hotkeys and Utilities for PokerStars Quote
01-15-2018 , 06:06 PM
Quote:
Originally Posted by Wolfenzik
Some time ago my TN2 stopped working. This is Nova theme, but TN2 is absolutely ignoring it and calling it INVALID.

I am from Czech Republic, so I play on pokerstars.cz client. Could that be a problem?
Hi.

Please go to the setup tab and enable I want beta updates then restart TN2. If this does not help Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.
TableNinja - Hotkeys and Utilities for PokerStars Quote
01-23-2018 , 09:44 AM
hi.

i use TN2 for one feature and that is the ''never sit out'' option. I timed out earlier today and TN didn't seat me back in immediately. why would that be?

heres a screen from my settings

https://gyazo.com/30bbc90239e59f63b5329d683eaea371

thanks
TableNinja - Hotkeys and Utilities for PokerStars Quote
01-23-2018 , 10:49 AM
Quote:
Originally Posted by Haarlem91
hi.

i use TN2 for one feature and that is the ''never sit out'' option. I timed out earlier today and TN didn't seat me back in immediately. why would that be?

heres a screen from my settings

https://gyazo.com/30bbc90239e59f63b5329d683eaea371

thanks
Hi,

Please go to the setup tab and enable "I want beta updates" then restart TN2, If this new update does not solve the issue Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-16-2018 , 04:39 PM
Can you give me a trial extension? I tried the software a long time ago.
the e-mail used for my HM account is is tp.correia@gmail.com
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-16-2018 , 04:56 PM
Quote:
Originally Posted by ThiagoCorreia
Can you give me a trial extension? I tried the software a long time ago.
the e-mail used for my HM account is is tp.correia@gmail.com
Hi,

I have issued a trial to your HM account, a separate email will be sent to you shortly, If you need to access the code you can do so via your HM account.

Have a nice day and best of luck at the tables.
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02-16-2018 , 11:14 PM
Is it possible to move the table from stack to a slot when the cards are dealt or only when is my turn to act?
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-17-2018 , 05:19 PM
Quote:
Originally Posted by ThiagoCorreia
Is it possible to move the table from stack to a slot when the cards are dealt or only when is my turn to act?
Hi,

Only when the cards are dealt will the tables move from stack to tile mode.
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02-24-2018 , 03:47 PM
Hi,

I can't get TN2 to find tournament tables on Winamax. Cash tables are recognized by the program, but nothing else.

I emailed support about this but maybe there is an easy solution I'm missing.
TableNinja - Hotkeys and Utilities for PokerStars Quote
02-25-2018 , 11:26 AM
Quote:
Originally Posted by jpr93 !
Hi,

I can't get TN2 to find tournament tables on Winamax. Cash tables are recognized by the program, but nothing else.

I emailed support about this but maybe there is an easy solution I'm missing.
Hi,

We currently don't support Winamax, we do plan on adding support but don't yet have an ETA on when it will happen.
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05-08-2018 , 02:22 PM
Anyone else having trouble with TN not handling pop ups when regging for SNGs on Stars?
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05-10-2018 , 02:23 AM
Quote:
Originally Posted by AKingdom
Anyone else having trouble with TN not handling pop ups when regging for SNGs on Stars?
Hi,

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.
TableNinja - Hotkeys and Utilities for PokerStars Quote
06-01-2018 , 07:54 AM
Hi,

Im trying to set up the Spin and Go Sensei for the first time but it keeps saying test failed.

I have PokerStars 7.UK, Holdem, $1, Concurrent - 4, Total to play is 10 so nothing too elaborate.

Try Test now and says failed every time.

No filters at the bottom is ticked.

Using TN2 version 2.8.1.0

Ta very much.
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