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Old 11-22-2015, 06:44 PM   #1
trixilw
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Join Date: Jul 2010
Posts: 17
Spin and Go Master HUD

Official support thread for Spin&Go Master and SNG Master HUDs.
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Old 07-04-2017, 12:12 PM   #2
teroux
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Join Date: Dec 2010
Posts: 31
Re: Spin and Go Master HUD

Hi, I have had issues with HUD Swap not working on a 4k monitor? (it says “PT4 icon cannot be found”)
It works fine on my other 2 non 4k screens. I have done the following:
Changed Main Display
Reinstalled Windows
Messed around with DPI scaling settings
Checked other poker sites
Changed resolution
I’m totally out of ideas, any suggestions would be great. Ty
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Old 07-04-2017, 03:03 PM   #3
trixilw
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Join Date: Jul 2010
Posts: 17
Re: Spin and Go Master HUD

Hi!

Please add snghud to your skype and we will schedule a TeamViewer session to figure out what is going on.
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Old 07-05-2017, 04:50 AM   #4
teroux
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Join Date: Dec 2010
Posts: 31
Re: Spin and Go Master HUD

I've managed to fix it, I plugged the HDMI into an external multi monitor docking station (with an inbuilt card). I don't think the program could pick up the card resolution. I've lost (high) 4k resolution, but the important thing is that it now works. Ty
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