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Old 05-20-2019, 11:29 PM   #1
SolverBuddy
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Solver Buddy

This is the support thread for Solver Buddy Preflop PLO Tool, which is a tool that displays GTO preflop PLO solutions in real-time for the purpose of live play.
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Old 05-22-2019, 03:23 PM   #2
oracle3001
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Re: Solver Buddy

This surely has to be against TOS, given Skier's HUSnG system for preflop charts via voice search was banned by Stars.
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Old 05-22-2019, 06:15 PM   #3
SolverBuddy
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Re: Solver Buddy

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Originally Posted by oracle3001 View Post
This surely has to be against TOS, given Skier's HUSnG system for preflop charts via voice search was banned by Stars.
This is a great question and something we thought long and hard about before even beginning development of the product. Ultimately, the conclusion we came to and stand by is the following:

From A Philosophical Standpoint

Solver Buddy is a tool which provides you with solver-produced information while you are playing. It does not provide you with any information which could not be accessed via a hand matrix or a collection of spreadsheets - tools which many (dare I say close to all) of the best players have and continue to use during live play. The innovation of Solver Buddy comes not in the information it provides you with, but rather the speed and ease with which you access that information. It does not in any way gather information without human input, in the same way that opening a hand chart does not utilize information automatically gathered from your tables. The distinction between Solver Buddy and any other tool should be defined as the distinction between how quickly your thoughts can produce results on the screen, and no information can ever be displayed without every single search term being inputted by a human being, with no exceptions.

From A Practical Standpoint

I would argue that the information above should be enough to solidify this tool's standing as an acceptable aid for players - a glorified hand matrix. Unfortunately, the answer is not necessarily that clear cut because every poker site defines its terms of service differently and has complete domain over which products they allow for use and which ones they don't. We did much research into the top 20 most popular poker sites around the world, and personally concluded that our product would very likely not be considered a terms of service violation on those sites. That being said, we cannot and will not make any claims about whether or not this tool violates the terms of service of any specific poker site, because, well, quite frankly many poker sites do not have have a history of clear cut rules and predictable judgements.

This brings me to the final point, which is that even though we believe this tool clearly falls into the category of acceptability, we do not answer to any poker site. The tool will remain active regardless of which poker sites deny its use, because there will always be sites where its use is acceptable. It is not our responsibility to moderate where a tool (which simply displays information) is used, and we will never monitor our user's activities outside of the site (e.g. what poker site they are playing on). It is at the discretion of each individual user which site they use the tool on, but ultimately we do not believe there is much to worry about in this regard given the careful care we took to ensure the tool is based entirely on human input and displaying information that is otherwise already accessible. The tool can also be used on mobile devices to great effect for those who do not wish for their activities on the site to be monitored in the background, although under no circumstances do we condone using the mobile site on a separate device to evade the TOS of a poker site.
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Old 06-03-2019, 10:29 AM   #4
PS Game Integrity
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Re: Solver Buddy

I represent the Stars Group Game Integrity Department.

You can refer to the following information on our “Third Party Tools and Services Policy” page, located here:

https://www.pokerstars.com/poker/room/prohibited/

PokerStars prohibits the use of the following when any of our clients are open:

Reference material that provides advice that goes beyond a basic level, such as a large collection of tables offering recommendations beyond whether to play certain hands or not in unopened pots.

As such, Solver Buddy is not permitted to be used while playing in our games. This applies to all of our licenses. Solver Buddy will be appropriately listed when we next update this “Third Party Tools and Services Policy” page.
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Old 06-03-2019, 02:41 PM   #5
Truths33ka
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Re: Solver Buddy

Quote:
Originally Posted by PS Game Integrity View Post
I represent the Stars Group Game Integrity Department.

You can refer to the following information on our “Third Party Tools and Services Policy” page, located here:

https://www.pokerstars.com/poker/room/prohibited/

PokerStars prohibits the use of the following when any of our clients are open:

Reference material that provides advice that goes beyond a basic level, such as a large collection of tables offering recommendations beyond whether to play certain hands or not in unopened pots.

As such, Solver Buddy is not permitted to be used while playing in our games. This applies to all of our licenses. Solver Buddy will be appropriately listed when we next update this “Third Party Tools and Services Policy” page.
I'm glad PS is aware of this and proceed to a ban...
The issue here is... can you enforce it?
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Old 06-05-2019, 09:26 AM   #6
SolverBuddy
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Re: Solver Buddy

Solver Buddy has been and will continue to be available for players of all sites. If you suspect a poker site may be spying on your browser history, we recommend using the application on a second device such as your phone to make detection impossible.

That being said, we respect the wishes of PokerStars to outlaw use of this product while their client is open. We hope PokerStars players will continue to find Solver Buddy useful for database analysis and theory-crafting while the PokerStars client is closed.

We strongly believe in making these GTO preflop PLO solutions accessible to everyone considering many regulars are currently using various forms of spreadsheets/software exactly like Solver Buddy during live play. Meeting these people and seeing the private software they were using was my inspiration for creating Solver Buddy.
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