I'm afraid any sales tax or VAT is out of my hands. It gets added on by my payment processor automatically based on the tax law of where you're paying from... i dont think it matters if its with PayPal or some other method.

Here is a quote from what I have been told about the collection of a VAT:
"For most sales of digital products, we do not have to collect or pay taxes on your behalf. However, some sales in the EU require us to collect and pay VAT to the appropriate authorities. VAT rates differ by country, and your end customers may enter their VAT ID as part of the checkout process if they are exempt from payment of the tax. Some sales in the state of California may be subject to California sales tax."

Anyways, I hope that helped. If there's something else about this you need to know, let me know and I can try to find out.

Hey,

just a feature request that came to my mind lately: would it be possible to have the option to say that a player is sitting out? I know I could just set the calling range to 0% but my guess is that it doesn't affect the future game simulation.

Thanks for this nice piece of software!

Your guess is right... setting a range to 0% wont affect the PSM calculation.

I'm planning some UI updates and something like this should work in reasonably well... so, no promises yet, but I think its a good request and I'll see what I can do.

Is there a reason that heads up would give you different calling ranges when you switch the stacks? E.g. 100/50/10 structure you get different ranges for these two scenarios:

SB 1000
BB 2000

SB 2000
BB 1000

Shouldn't they be the same?

EDIT: I managed to resolve this issue.

I just downloaded the program on my PC and laptop. On my PC the program runs fine, but on my laptop the installer gets stuck on:
"Delete file: C\Users\...\AppData\Local\Temp\w_ccompxe_redist_ia 32_2011.8.278"

My laptop has the following spec (I don't know what/if any info is relevant):
Windows 7 Ultimate 64-bit
G74Sx
Intel Core i7-2630QM CPU@2.00GHz (8 CPUs)
16384MB RAM
DirectX 11
NVIDIA GeForce GTX 560M, 2752MB

While its usually considered true that cEV=$EV when heads up, and that therefore these situations should be considered equivalent (because now both players are playing "effective stacks")... this is actually only true when considering a static analysis of the hand.

The reality is that because these two situations have differing game states for subsequent rounds (which provide feedback for the current round), they are not actually tactically equivalent.

Because SnG Solver is simulating future rounds of play (a la PSM), the results reflect these differences.

Make sense?

Forgive me if this is the wrong place for suggestions.

As a tournament player, I would like if the program recognizes that the table is a tournament table from the imported hand history and presets the payout structure to 100/0/0. Alternatively, a "lock payout structure" option would be desirable. Having to edit the payout structure to 100/0/0 for every hand imported is tedious.

As a tournament player, I would like if the program recognizes Hero's position from the imported hand history and marks Hero's chipstack by default, since most often, this will be the position of interest.

As an advanced user, it would be nice to be able to store particular solved hands so that they later can be restored without having to be re-solved.

As a novice SNG player, a Quiz consisting of randomized decisions of a certain difficulty (e.g. "Push/Fold?") could be a quick and effective way of improving ones decisionmaking abilities without having to import hands and spend time solving them. Such quiz could be generated to fit certain criteria (e.g. Hero's position, previous actions, number of players, payout structure at table, stacksize ranges etc.), or have a certain level of difficulty based on the EVP to EVF ratio of the particular hand. One would instantly receive feedback that, in turn, allows for better answers to future questions.

As an advanced user, I would save time if I could preload a larger amount of hand histories and have my computer solving all of them at once rather than one at a time.

Thank you for developing this amazing program. I'm looking forward to future updates and to get more familiar with it!

Glad it all worked out... Did you have to do anything in particular to get the installer unstuck, or did it just fix itself after re-trying, or...?

I can't tell for sure what did it, but I restarted my computer, deleted the malfunctioning program (it showed the shortcut icon as if it was installed, but the program couldn't open), re-downloaded the package file, ran it as an administrator and chose a different install folder.

I probably should add that I tried opening the C\Users\...\AppData\Local\Temp folder when the installation was stuck to locate the file, which made explorer crash, so I had to close that folder again from the task manager.

i know it isnt simple to implement, but i think it is leading to incorrect data by not having unrestricted ranges. is there an eta for when this will be available?

I recall it being mentioned that it was in the pipe line.

Ive run into a few hands the past few days where solver will suggest calling q6 but not q7. Not sure if its an error or some weird outlier because of villains shoving range. Ill take a screenshot next time but curious if other people have run into this.

I thought Solver only simulated the remainder of the current round, which for heads up would be one more hand. Is this correct? If so, what factors would arise in the next hand that would benefit one player over the other, leading to the discrepancy in the ranges?

This is definitely the right place

Agreed, agreed, and agreed. I've got a number of changes to the UI in the pipeline and all of these things are high on the list. I am always interested to hear how people are working with SnG Solver and how the UI might be streamlined to match.


I've had a lot of requests for a quiz mode and its definitely something I'd like to add. Tbh, its not something thats going to be a high priority for a while, but I definitely agree that there could be a lot of value to having a quiz mode.

This is also something thats high on "The List".

You're welcome! I really appreciate the thoughtful feedback and suggestions... the user base for SnG Solver is growing rapidly but posts like this from you guys can definitely help steer the development!

Yes, unrestricted ranges are definitely on the way. Its taking a little bit longer than I had hoped because of the new data that will be needed when this feature is rolled out.

There is another feature that I have in the works that will also require an update to the data... and, because the pre-calculated data for SnG Solver is quite large, I am trying to make it so that there will only be one new data download required for both features, instead of one for each.

I'm afraid I dont want to try to give a specific ETA... but this is my highest priority new feature right now.

Yeah, definitely try to grab a screen of this if you run into it again. Like you say, it could be error or just some curious edge case... but either way, spots like that can be interesting to go over.

Well, even with considering just one round in the future, its going to include the new starting setup for the next round, which will be very different than the current round....

Consider the differences between the two games when the SB folds to the BB:

In the first game the new stacks will be 2170 and 830 (2.6:1)
In the second game the new stacks will be 1170 and 1830 (1:1.5)

These future game setups are very asymmetric and have obviously different equity value for each. So, even though the "current round" equity of folding 170 chips is equal in both situations (because cEV = $EV when heads-up), the equity contributed from possible future states is not equal and gives rise to the differences between these setups.

I noticed this as well, but assumed (perhaps wrongfully) that it was due to the shovingrange having more dominating 7x hands than 6x hands.

^ The x6 vs x7 stuff is fairly common against ranges that are Ax heavy, since the 6 dominates the 4-card wheel and there is little difference between Q6 and Q7 otherwise.

I have a couple hands marked in HEM that I wanted to run through solver but every time I go to paste the HEM HH a box pops up and says paste HH.

Then I get the following error message where I try to paste the HH. "Error reading seat"

If the "Paste In Hand History" edit box pops up when you try to paste a HH directly into SnG Sovler, it means that whatever was in your clipboard didnt get recognized as a valid HH. Whatever was in the clipboard *should* automatically show up in the edit box at this point.

If you can paste the offending HHs into an e-mail to support@sngsolver.com or even just paste them into this thread, I should be able to see whats going on and get it sorted

These are both Merge Super Turbos. Both are being viewed in HM1. First one is the new structure.

***** Hand History for Game 5867043710 ***** (Merge)
Tourney Hand NL Texas Hold'em - Saturday, July 21, 03:29:04 ET 2012
Table NEW Dragonfly Room 3 Minute Levels (58669024) (Real Money)
Seat 5 is the button
Seat 2: bexenbex76 ( 960 )
Seat 5: RodBlagojevich ( 840 )
RodBlagojevich posts small blind [20].
bexenbex76 posts big blind [40].
** Dealing down cards **
Dealt to RodBlagojevich [ 9d 7h ]
RodBlagojevich raises [820]
bexenbex76 calls [800]
bexenbex76 shows [8s, Ac ]
RodBlagojevich shows [9d, 7h ]
** Dealing Flop ** [ 6h, Ad, 7c ]
** Dealing Turn ** [ 2h ]
** Dealing River ** [ 7s ]
RodBlagojevich wins 1680 from main pot

Old Structure

***** Hand History for Game 5867001118 ***** (Merge)
Tourney Hand NL Texas Hold'em - Saturday, July 21, 03:25:46 ET 2012
Table Dragonfly Room Super Turbo (58669584) (Real Money)
Seat 3 is the button
Seat 3: Sanibelisland ( 600 )
Seat 4: RodBlagojevich ( 2100 )
Seat 5: Dzmitry123 ( 2250 )
Seat 6: suckyspence ( 1050 )
RodBlagojevich posts small blind [200].
Dzmitry123 posts big blind [400].
** Dealing down cards **
Dealt to RodBlagojevich [ Td Tc ]
suckyspence folds
Sanibelisland folds
RodBlagojevich raises [1900]
Dzmitry123 folds
RodBlagojevich wins 800 from main pot
RodBlagojevich wins 1700


Thanks for looking into this.

sick brag

SOOOOO, as a long time Wiz user, what makes SNG Solver the better option?? I have not downloaded the free trial yet but will be doing so

Okay, I've found the problem and just uploaded an update (1.0.10.1307) that should correct it. Let me know if you still run into any trouble.