Two Plus Two Publishing LLC
Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Notices

Commercial Software Discussion of commercial gambling-related / poker software & commercial graphics modifications

Reply
 
Thread Tools Display Modes
Old 03-09-2019, 09:22 AM   #26
KptBomba
grinder
 
Join Date: Dec 2014
Posts: 419
Re: PPPoker HUD Card Catcher & Poker King Catcher

Hm renewed my pppoker hud license after it expired. Got confirmation about payment and my license code yet still getting the "your code expired,please renew message"
KptBomba is offline   Reply With Quote
Old 03-10-2019, 09:38 PM   #27
KptBomba
grinder
 
Join Date: Dec 2014
Posts: 419
Re: PPPoker HUD Card Catcher & Poker King Catcher

So it has been already more than 2 days. Renewed my HUD code cause it expired but I am getting the info that your code expired despite getting the email with the confirmation about my payment and renewal.

Oh and send email to support and wrote here so great support guys.
KptBomba is offline   Reply With Quote
Old 03-11-2019, 12:56 AM   #28
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

You don't renew your license for this product. You get a new code. Which, after payment is complete, you're taken to a screen with your code. I have a feeling you're emailing sales, and not support. Support is very responsive. If you're still having an issue, PM me your email and I will look into it for you.
FreakDaddy is offline   Reply With Quote
Old 03-11-2019, 03:15 PM   #29
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by KptBomba View Post
So it has been already more than 2 days. Renewed my HUD code cause it expired but I am getting the info that your code expired despite getting the email with the confirmation about my payment and renewal.

Oh and send email to support and wrote here so great support guys.
Yeah, found your account. You e-mailed the no-reply address (not support), and your payment method was crypto, which went over the timeout threshold so your code was not auto renewed. It's been corrected now, so you should all be set. In the future, make sure to just email support and you will be taken care of.
FreakDaddy is offline   Reply With Quote
Old 03-20-2019, 10:30 PM   #30
TastyRY4
stranger
 
Join Date: Dec 2018
Posts: 10
Re: PPPoker HUD Card Catcher & Poker King Catcher

Hey, my license has about a week left before it expires , is there way to renew or get the next license cheaper?
TastyRY4 is offline   Reply With Quote
Old 03-23-2019, 01:10 PM   #31
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

There's no discounts on renewal.
FreakDaddy is offline   Reply With Quote
Old 03-24-2019, 11:02 PM   #32
personalpokercoach
newbie
 
Join Date: Oct 2018
Posts: 20
Re: PPPoker HUD Card Catcher & Poker King Catcher

Hello,

you guys need to fix when table names have special characters on them.

My HUD on HM2 doesn't work. It shows "Waiting for hands" status all the time.

The title of the table is this - *12-60*
personalpokercoach is offline   Reply With Quote
Old 03-25-2019, 07:20 PM   #33
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

Yeah, already did... ty. I didn't post a build, but it's any of the main release builds now:

http://drivehud.com/poker-software/P...er-Install.exe
FreakDaddy is offline   Reply With Quote
Old 04-04-2019, 09:57 PM   #34
TastyRY4
stranger
 
Join Date: Dec 2018
Posts: 10
Re: PPPoker HUD Card Catcher & Poker King Catcher

I'm trying to get the most value from this software. is it possible to use the same license key in 2 PCs at the same time?
TastyRY4 is offline   Reply With Quote
Old 04-06-2019, 11:45 AM   #35
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by TastyRY4 View Post
I'm trying to get the most value from this software. is it possible to use the same license key in 2 PCs at the same time?
Yes. 1 license is good on up to 2 systems.
FreakDaddy is offline   Reply With Quote
Old 04-11-2019, 11:03 AM   #36
Cendros
newbie
 
Cendros's Avatar
 
Join Date: Oct 2015
Posts: 24
Re: PPPoker HUD Card Catcher & Poker King Catcher

Hello, with this converter I could open more than 3 accounts in pppoker? ... One that I used previously could open up to 5
Cendros is offline   Reply With Quote
Old 04-11-2019, 12:17 PM   #37
personalpokercoach
newbie
 
Join Date: Oct 2018
Posts: 20
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by Cendros View Post
Hello, with this converter I could open more than 3 accounts in pppoker? ... One that I used previously could open up to 5
It can handle as much as your computer can handle. I have i3 processor but run more than 3 no problem
personalpokercoach is offline   Reply With Quote
Old 04-12-2019, 12:28 PM   #38
Cendros
newbie
 
Cendros's Avatar
 
Join Date: Oct 2015
Posts: 24
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by personalpokercoach View Post
It can handle as much as your computer can handle. I have i3 processor but run more than 3 no problem
Hello, and how do you open more than 3 accounts? The desktop program only allows you to open 3, with another converter you could open up to 5 ..

But I'm trying this and apparently I can not open more than 3.
Cendros is offline   Reply With Quote
Old 04-12-2019, 03:04 PM   #39
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by Cendros View Post
Hello, and how do you open more than 3 accounts? The desktop program only allows you to open 3, with another converter you could open up to 5 ..

But I'm trying this and apparently I can not open more than 3.
Just about any emulator you can run as many as your system can handle. What emulator are you using?
FreakDaddy is offline   Reply With Quote
Old 04-12-2019, 04:39 PM   #40
Cendros
newbie
 
Cendros's Avatar
 
Join Date: Oct 2015
Posts: 24
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by FreakDaddy View Post
Just about any emulator you can run as many as your system can handle. What emulator are you using?
without emulator, I talk about the windows program that by default only lets open a maximum of 3 accounts .. But there is another converter that increases the number of tables to 5 .. I wanted to know if this also did it, but I see that no ... if you could add that option it would be great
Cendros is offline   Reply With Quote
Old 04-13-2019, 03:30 PM   #41
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

I'll talk with development, but most people use emulators when they want to run that many at once.
FreakDaddy is offline   Reply With Quote
Old 04-14-2019, 02:10 PM   #42
personalpokercoach
newbie
 
Join Date: Oct 2018
Posts: 20
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by Cendros View Post
without emulator, I talk about the windows program that by default only lets open a maximum of 3 accounts .. But there is another converter that increases the number of tables to 5 .. I wanted to know if this also did it, but I see that no ... if you could add that option it would be great
Hey you can PM me if you want to know how to run more than 3 tables
personalpokercoach is offline   Reply With Quote
Old 04-15-2019, 01:24 PM   #43
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by personalpokercoach View Post
Hey you can PM me if you want to know how to run more than 3 tables
ty...
FreakDaddy is offline   Reply With Quote
Old 04-18-2019, 02:32 PM   #44
Scott7x
adept
 
Join Date: Oct 2016
Posts: 826
Re: PPPoker HUD Card Catcher & Poker King Catcher

Hey Freakdaddy, tried to pm you but your inbox is full. I’ll just copy and past me message here.

Hello,
I was having an issue with ppp card catcher where the HUD will mess up how many hands I have on a player.

I was emailing support about this, and they told me to send logs and they would look into it. This was about a month ago and I have still not heard back..

I’ve emailed them twice since then, most recently two days ago, to check what’s going on but still nothing.

If it’s something your unable to fix at the moment I understand, it still works well enough that I think it is worth the $, but it is frustrating to be completely ignored by support.

Thanks
Scott7x is offline   Reply With Quote
Old Yesterday, 02:00 PM   #45
FreakDaddy
Carpal \'Tunnel
 
FreakDaddy's Avatar
 
Join Date: Jan 2005
Location: Making great poker HUDs
Posts: 11,011
Re: PPPoker HUD Card Catcher & Poker King Catcher

Quote:
Originally Posted by Scott7x View Post
Hey Freakdaddy, tried to pm you but your inbox is full. I’ll just copy and past me message here.

Hello,
I was having an issue with ppp card catcher where the HUD will mess up how many hands I have on a player.

I was emailing support about this, and they told me to send logs and they would look into it. This was about a month ago and I have still not heard back..

I’ve emailed them twice since then, most recently two days ago, to check what’s going on but still nothing.

If it’s something your unable to fix at the moment I understand, it still works well enough that I think it is worth the $, but it is frustrating to be completely ignored by support.

Thanks
Pm me your email address. I'm 100% sure you were answered. Our support system doesn't allow you to ignore tix. A lot of times people email sales, and they think it's support or their response might go to spam. So I'd check both of those. But PM me your email and I can track it down.
FreakDaddy is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 07:17 AM.


Powered by vBulletin®
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright 2008-2017, Two Plus Two Interactive
 
 
Poker Players - Streaming Live Online