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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

03-20-2012 , 12:24 PM
Quote:
Originally Posted by Kraada
Could you please restart PT4, open and attempt to delete the line, then send us the PokerTracker4.log file via our support system? You can find the file by clicking File --> Open User Data Folder - it's the text file called PokerTracker 4 that is there.
I've downloaded the latest version of PT4 yesterday and it seems to have fixed by itself

-How do we create custom stats? Is there a video around showing how to do it? cause i'd like to create Postflop Total Aggression Frequency and CBet/fold to flop CBet in 4B+ pot.

-Also, i've caught a small typo/bug last night. "Fold to Raise After F CBet in 3Bet+ Pot", when we put our mouse over it, the definition reads as "Fold to a raise after RIVER Continuation Bet% in 3Bet+ pot"
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-20-2012 , 12:52 PM
Quote:
Originally Posted by iPlayAAonly
-How do we create custom stats? Is there a video around showing how to do it? cause i'd like to create Postflop Total Aggression Frequency and CBet/fold to flop CBet in 4B+ pot.

-Also, i've caught a small typo/bug last night. "Fold to Raise After F CBet in 3Bet+ Pot", when we put our mouse over it, the definition reads as "Fold to a raise after RIVER Continuation Bet% in 3Bet+ pot"
Thank you for catching the bug typo, we will have that fixed.

Creating custom stats is easier in PT4 than it was in PT3, but it can be complicated at times. We do not have any videos to discuss the creation of custom stats yet, it does require some knowledge of the PokerTracker database schema if you fly solo, but if you turn to our staff and the PokerTracker community for help then it will not be too challenging. Please visit our custom stats forum at https://www.pokertracker.com/forums/viewforum.php?f=18
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-20-2012 , 01:05 PM
When loading PT4 I get the prompt telling me to "click here" because there is a new beta version available, it takes me to a web page for PT3...not to the beta download. I am unable to get to the download page for some reason.

Side note: Sometimes it's the little things that make you smile. Was playing last night and missed the info in the hud for villains mucked cards. Went to look for the HH to see what I misses and noticed the (I may get this wrong) icon that said display last hand....could not believe when that popped up the hud display of villains mucked cards and the board all over agin...so much easier than checking the hand history. nice touch.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-20-2012 , 01:54 PM
Everytime i try to play zoom i get this

Unable to Launch Zoom Hud

A file required for proper operation was not found. Please check your that anti-virus and security software has not removed them.

For more information on configuring your anti-virus and security software for use with PokerTracker please visit http://www.pokertracker.com/guides/P...shooting-guide

The thing is im not using a firewall at this moment, the f
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-20-2012 , 02:34 PM
Quote:
Originally Posted by antneye
When loading PT4 I get the prompt telling me to "click here" because there is a new beta version available, it takes me to a web page for PT3...not to the beta download. I am unable to get to the download page for some reason.

Side note: Sometimes it's the little things that make you smile. Was playing last night and missed the info in the hud for villains mucked cards. Went to look for the HH to see what I misses and noticed the (I may get this wrong) icon that said display last hand....could not believe when that popped up the hud display of villains mucked cards and the board all over agin...so much easier than checking the hand history. nice touch.
Thnx, our team is aware of the release notes issue, we are in the middle of converting to a new solution to accomodate new beta users.

The "Display Last Hand" feature is a legacy tool from PT3, we just changed the way to access the feature to make it easier for in-game use.

Quote:
Originally Posted by chiego
Everytime i try to play zoom i get this

Unable to Launch Zoom Hud

A file required for proper operation was not found. Please check your that anti-virus and security software has not removed them.
A few things to try...
  1. Please run PokerTracker 4 and PokerStars as an administrator
  2. If that doesn't work the reinstall PokerTracker. You can also try uninstalling and then reinstalling PokerStars (your playing preferences will change so be ure to re-enable them when if you do).

If none of these suggestions work, then please submit a support ticket as discussed in this guide

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-20-2012 , 08:33 PM
Not sure if this has been reported already but when playing zoom every now and then the HUD stats load in the wrong places, i.e. where player X hud stats should be it is showing player Y. This was a problem with HM in rush as well, any ideas what could be the problem?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-20-2012 , 08:40 PM
Quote:
Originally Posted by mikenxz
Not sure if this has been reported already but when playing zoom every now and then the HUD stats load in the wrong places, i.e. where player X hud stats should be it is showing player Y. This was a problem with HM in rush as well, any ideas what could be the problem?

PokerTracker did not have this issue with Rush tables, it is unique to Stars. We can confirm that this is a known rare issue that we think is due to information provided by the PokerStars client. We will continue to investigate, but this issue may be out of our control.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 03:50 AM
I can't find the following stats:

- Fold SB to Steal
- Raise SB Steal Att.
- Fold BB to Steal
- Raise BB Steal Att.

Please add this or tell me where to find.

Last edited by FR-Nit; 03-21-2012 at 04:12 AM.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 04:56 AM
I just tried to import all of my Tourney results. PT4 did import some but reported 1017 errors. Is there a way for me to check what errors occured? A import summary or something simalar?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 05:29 AM
Why does PT4 not remember the filter settings anymore? I usually run pt with a today-filter and now I have to set it every time I start PT4. PT3 'remembered' all filters why not PT4?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 07:18 AM
I've upgraded to the latest PT4version 4.01.12, have enabled zoom HUD and running both Stars and PT4 as administrator. HUD works fine on normal cash tables but no sign of it on zoom. Zoom hands are importing fine though. Am running Windows Vista Home Premium.

What steps should I take? Thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 08:56 AM
I have the exact same DB of tournys in my PT3 as I do in my PT4 but it is showing different amounts of chips won

PT3
Hands: 89,996
Won: 1,963,585

PT4
Hands: 89,996
Won: 1,386,918

They should be exact the same correct?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 10:28 AM
Quote:
Originally Posted by FR-Nit
I can't find the following stats:

- Fold SB to Steal
- Raise SB Steal Att.
- Fold BB to Steal
- Raise BB Steal Att.

Please add this or tell me where to find.
You want to use Fold to Steal and 3Bet Steal - if you want to use SB/BB only versions in the HUD, add the generic stat, then click on it and set Position to Small Blind or Big Blind in the Item Properties area. If you want to look at your specific stats from those positions, look at any of our reports that group by position, and add that stat (if it isn't already there) by right clicking and choosing Configure Report to add it.

Quote:
Originally Posted by elcid
I just tried to import all of my Tourney results. PT4 did import some but reported 1017 errors. Is there a way for me to check what errors occured? A import summary or something simalar?
The errors should be listed on the Import Status page within Play Poker.

Quote:
Originally Posted by elcid
Why does PT4 not remember the filter settings anymore? I usually run pt with a today-filter and now I have to set it every time I start PT4. PT3 'remembered' all filters why not PT4?
That feature has not yet been brought over to PT4 - but don't worry, we're going to bring it over soon.

Quote:
Originally Posted by grogheadflow7
I've upgraded to the latest PT4version 4.01.12, have enabled zoom HUD and running both Stars and PT4 as administrator. HUD works fine on normal cash tables but no sign of it on zoom. Zoom hands are importing fine though. Am running Windows Vista Home Premium.

What steps should I take? Thanks
Please try following these steps exactly:

Reboot, reinstall PokerTracker 4.01.12, disable any security related programs you may have running (firewalls, anti-viruses, etc), and then launch PT4 as administrator. After PT4 is running, launch PokerStars also as Administrator. Login to Stars, then start Getting Hands While Playing, then open a Zoom table - it should work for you then.

Quote:
Originally Posted by ISmellToast
I have the exact same DB of tournys in my PT3 as I do in my PT4 but it is showing different amounts of chips won

PT3
Hands: 89,996
Won: 1,963,585

PT4
Hands: 89,996
Won: 1,386,918

They should be exact the same correct?
Yes they should. Can you locate one (or a small chunk) of hands that disagree? Then we'd be able to figure out what is going on to cause this discrepancy.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 11:08 AM
Brilliant, worked. Thanks
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 02:57 PM
New to PT

I am setting up my HUD. There is "Fold to PF 3bet" and "Fold to PF 3bet After Raise"

What is the difference between them? Does the first one mean how often you fold when there is a 3b, regardless of whether or not you are the original raiser? So it would include when you are in the SB, CO open, BTN 3bets and you fold? Or would it only include times where you VPIP, whether by being the PFR or by calling the open, and then fold?

Or am I way off?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 03:45 PM
Quote:
Originally Posted by skraper
New to PT

I am setting up my HUD. There is "Fold to PF 3bet" and "Fold to PF 3bet After Raise"

What is the difference between them? Does the first one mean how often you fold when there is a 3b, regardless of whether or not you are the original raiser? So it would include when you are in the SB, CO open, BTN 3bets and you fold? Or would it only include times where you VPIP, whether by being the PFR or by calling the open, and then fold?

Or am I way off?
Yes, your first assumption is correct. Note that you can see descriptions for all stats if you go Configure -> Statistics, find the statistic on the "Stats" page and you will be able to view the description as well as the formula for the stat under "Details".
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 04:19 PM
I'm not sure if this has been answered?
I want to try this Beta out, but as a HEM user I fear that installing this on my system will screw up my HEM stuff? Can I run both (not simultaneously) on my system?
Thx for a quick reply!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 04:34 PM
Quote:
Originally Posted by Mamut
I'm not sure if this has been answered?
I want to try this Beta out, but as a HEM user I fear that installing this on my system will screw up my HEM stuff? Can I run both (not simultaneously) on my system?
Thx for a quick reply!
PokerTracker was around long before HEM, we are the company behind the first tracking software for online poker, the first commercially available HUDs, most of the commonly used stats, and the first to use the Postgres SQL open source database solution to store hand histories, we are nearing 11 years of PokerTracker history this summer.

I can assure you that you have nothing to worry about, as long as you don't intentionally delete or overwrite the databases for your older tracking software. Our systems are designed to protect data, it is highly unlikely that the PokerTracker 4 application would be the source of any data corruptions. PokerTracker 4 can import HEM1 & HM2 databases very safely without risk.

There is one thing to keep in mind, the default PostgreSQL password if you installed PostgreSQL with HEM is "postgrespass" (we use "dbpass" by default). PokerTracker is smart enough to try your HEM default password, our goal is to make the installation process as simple as possible for you.

Good luck, & welcome to your PT4 future!

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 04:49 PM
thx a lot you two for the comprehensive answers, really appreciate it!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 05:02 PM
Quote:
Originally Posted by skraper
New to PT

I am setting up my HUD. There is "Fold to PF 3bet" and "Fold to PF 3bet After Raise"

What is the difference between them? Does the first one mean how often you fold when there is a 3b, regardless of whether or not you are the original raiser? So it would include when you are in the SB, CO open, BTN 3bets and you fold? Or would it only include times where you VPIP, whether by being the PFR or by calling the open, and then fold?

Or am I way off?
Quote:
Originally Posted by Peligroso
Yes, your first assumption is correct. Note that you can see descriptions for all stats if you go Configure -> Statistics, find the statistic on the "Stats" page and you will be able to view the description as well as the formula for the stat under "Details".
So the PT3 "Fold to PF 3bet" and the PT4 "Fold to PF 3bet" stat are 2 totally different stats?

How does that make sense?

What is the practical use of the new PT4 definition?

Why would PT change the definition of one the most used HUD stats??

This can literally cost someone thousands of dollars if they assume that the Fold to PF 3bet means the same thing in PT4 as it does in HEM, HEM2, and PT3 (which is obviously what users SHOULD assume).

WTF?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 05:07 PM
Quote:
Originally Posted by skraper
So the PT3 "Fold to PF 3bet" and the PT4 "Fold to PF 3bet" stat are 2 totally different stats?
No, they are the same stat.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 05:15 PM
Quote:
Originally Posted by Peligroso
No, they are the same stat.
So what stat in PT3 is the same as the HM and HM2 stat "Fold to 3bet"?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 05:31 PM
Quote:
Originally Posted by PokerTracker
PokerTracker was around long before HEM, we are the company behind the first tracking software for online poker, the first commercially available HUDs, most of the commonly used stats, and the first to use the Postgres SQL open source database solution to store hand histories, we are nearing 11 years of PokerTracker history this summer.

I can assure you that you have nothing to worry about, as long as you don't intentionally delete or overwrite the databases for your older tracking software. Our systems are designed to protect data, it is highly unlikely that the PokerTracker 4 application would be the source of any data corruptions. PokerTracker 4 can import HEM1 & HM2 databases very safely without risk.

There is one thing to keep in mind, the default PostgreSQL password if you installed PostgreSQL with HEM is "postgrespass" (we use "dbpass" by default). PokerTracker is smart enough to try your HEM default password, our goal is to make the installation process as simple as possible for you.

Good luck, & welcome to your PT4 future!

- TT
I was using HM for a long time. I switched now to PT because of Zoom on Stars. I was trying PT3 first (since HM2 i'm afraid from Beta-versions ) and it was ok. Just for interest i was downloading now PT4 and i'm really impressed. Fine piece of work!

When ends the Beta and what will be the price for PT4?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 06:50 PM
Quote:
Originally Posted by PokerTracker
  1. Export the Popup to your desktop, then import the popup into the new HU profile.
  2. Can you give us some examples of the icons that need tooltips? We are the tool tip kings, its rare that we forget to include one ;-)
Lol, the icon with which I can import groups/popups into a profile is the one missing the tooltip. Didn't dare to klick it.

Just tried out the LeakTracker and liked it. I am puzzled about one thing though. It says in the vid about "fold to F Bet" that a winning value should be between 51.7% and 65.7% at lowstakes NLH. Yet the green area in the valuebar (have no idea what it is called in english) is located on the far left side. Shouldn't this area be more in the center in order to visualize the 51.5-65.7?

Love the handreplayer but at first I thought the control buttons (play, stop etc.) where disabled because of their colour. It's just a small thing but...
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-21-2012 , 07:05 PM
Was hoping if someone could help me get my hands from HEM2 to PT4; when I first imported all my hands it has only put the zoom hands onto PT4 and I was thinking of moving there long-term but can't seem to find all the files for my hands that are currently located on HEM2.

Are they possible to move other to PT4, I tried backing up my HEM2 database and importing it but that never worked - I'm just completely clueless. Any help?

Thanks.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote

      
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