You need to link the popups to the on-table group which will trigger the popup.
On the "Table Groups" tab select the group that you will click to trigger the popup.
Select "Assign Popups" in the middle and add the popups you want to use.


Thanks!

The development team are aware of the request for resetting stats but I don't have an update on this at the moment.

--WhiteRider

Hi, I downloaded the new PT4 beta and am now having a couple of problems. My custom stats are now either not working or wrong. Also I play HUSNG's and the EV is now wrong... and by wrong I mean in the results tab when you click 'adj' or in graphs tab 'overlay net adjusted' all it does now is change the colour of the profit graph from light blue to dark blue... lol. Was going to post this on the forum on pokertracker website but having trouble there as well. I am logged in, but when I tried to start a new topic it told me to log in again.. tried to log in and said I had exceeded the maximum login attempts..

So when is pokertracker 4 official release?

How much will it be for people who bought PT3 in the last few months?

And will it be on mac?

After playing a little more with PT4 i miss some options.

- Didn't find a way to change the background color of the HUD session stats. There is only an option to change the total stats background.

- The HUD will show up after the first hand is imported when hero is sit out and waiting for the blinds, but when using the preferred seating option at Microgaming the HUD will only move to the right places after Hero has played one hand.

On the other hand if i disable preferred seating the HUD shows on the right places.

I understand how to assign a popup to a certain stat, but I'd like them popups to be tabbed where I can easily click through Tools/Preflop/Flop/Turn/River in one popup.

The official release date has not been announced, we will release PT4 commercially when the beta is complete. We put all development needs before our business... this assures that PokerTracker 4 will be a superior online poker solution for our users.

An OS X version will be available for beta testing a few months after the commercial release of the Windows version. We estimate that 16% or greater of all online players use an Apple computer with OS X installed, we will not ignore you, PokerTracker 4 is designed from the ground up to be cross platform.


You have the following options for changing the background color or opacity of your HUD.

1. Change the color of the total HUD background
2. Change the color of the background behind a specific stat
3. Set the on-table HUD display type to "Lower Opacity Until Mouse Over"

Changing the color of the background behind a specific stat is easy to do. Select the stat, change the Transparent Background property to False, then change the Background Color property for that stat. The change will be shown in the HUD editor on the fly as shown below.




This is exactly how the HUD is supposed to work, there is nothing wrong here. Microgaming Hand histories do not tell us where you are sitting at the table until after you play your first hand. The first hand must be played and completed for the HUD seating preferences to go in effect. If you disable preferred seating in both the Microgaming poker skin and also PokerTracker then the HUD positioning will aways be correct when you first sit down.

- TT

Select the Table Group you wish to add the Popup to(Black Arrow)

Click Assign Popups (Red Arrow)

Click Add to add any popups you have created for the HUD profile. (Yellow Arrow) Each popup will appear in the order you select as tabs.



- TT

1. Log out of the PokerTracker website. Delete the cookies in your browser. Log back in. This should solve the website problem.
2. Your custom stats may conflict with the recent database changes, PokerTracker 4 is still in beta form, we are therefore still tweeking database columns to get the application ready for release. Please submit a support ticket to discuss your custom stat problems with our team once you can log into our website without any problems (see item #1 above)
3. We are working on a guide for Overlay Net Adjusted today, we will post this info as soon as it is available. Overlay net Adjusted is working correctly, you must perform Torunament Detect first. Overlay Net Adjusted uses ICM calculations to weigh the points in the graph, this is a very exciting addition to PokerTracker 4 - but it also means tournament results must be populated for this graph to be accurate at all points. I need to clarify this to be sure because this is a new feature, but it is my understanding that graph points for tournament My Currency Net Adjusted Winnings will match the My Currency Winnings if Auto Detect has not been performed.

Our team will post the Net Adjusted Winnings guide as soon as it becomes available. Hope this helps, sorry for the confusion! We will address this issue with a video in the commercial release of PokerTracker 4.

- TT

For those of you with Net Adjusted Winnings issues - go to the Results page and click the Edit Tournament Results button. This will prompt you to select tournaments which need Auto Detect to be run. Allow those tournaments to be selected and click the Auto Detect button.

Once this function completes, your Net Adjusted Winnings should be displayed.

1 - Your opinion.

The fact is that with PT3/PT4 every time, in every table, we will play the first hand with the HUD in the wrong place. This adds up to X number of tables, x number of sessions, etc.

2 - I'am pretty sure that's not true. First because i have looked over the raw hh over the years (will show that below) and that's how HM works since 2007.

Microgaming writes all that info on the HH file the moment hero seats at the table (when he's sitout and waiting for the BB).


I just test this at the table, to show you. I sit at one table, click sit out and waiting 4-5 hands to the bb.

Look at this hand history where Hero is sit out:




Now a hand history where the Hero played one hand:





As you can see the info is always there.

If you need more info, my preferred seat options is 4 and you can see that i'm seated at the "seat 6". (testes this in multiple tables to make sure that the seat number show at the HH is not the preferred seat number)


Not sure if i make myself clear, hope you understand.

Yes i see. But i want to change the background color of the Session stats. The background for the session stats is red with a yellow boarder, that's what i want to change. Changing the background color of a specific stat doesn't do what i was looking for.

Doing what you said results in this:



Not possible, right?

Tks

Thank you for pointing that out. We have not finished the code for this section of the application yet, I am unsure if the Session Stats background in the commercial release of PT4 will match the color of the Lifetime Stats, I assume it will but that may change during development.

This is how our HUD was intentionally designed to work, it is not broken. Therefore lets call it my fact instead of my opinion

Our developers were not aware of the sitout property, thank you for alerting us to this. XML is designed to ignore unknown properties, that is why we never noticed it before. To our knowledge Microgaming is the only poker site that provides this information, although we have requested it from poker rooms many times in the past.

Our HUD architecture is not designed to address this unique Microgaming issue,
but we are looking into it, if it can be done with minimal changes to our HUD architecture then we will implement this change in the near future. We know it can be done, question is how much labor will it require, will it be worth the effort when there is so many other pressing issues to take care of, and also if time allows.

PS: The Hero can be assigned the sitout property once he has been dealt in the hand on Microgaming, while he is waiting to post this property cannot be assigned - but we might find a way to work around that.

- TT

I replied to your PM regarding this issue Pokertracker.

Regarding the PS, i think you'r not totally right if i understood correctly. The two screenshots i posted on top, you can check the date, i wasn't dealt in any hand before the "sitout" screenshot. I just seated at the table to test this issue, but i decline to post the BB for the second time, after that i was marked as sitout at the table/hh. Only after i took these screenshot i posted the bb to make the other one.

Probably irrelevant by that's what i did.

Summary report by stake is no longer working since the last beta. It now has multiple entries per the same stake.

I'm assuming this is known, but throwing it out there just in case.

the update to 419 made my HUD background black but the numbers clear it shows them as white still in HUD options

colors also super distorted when you click player stats for drop down stats by street, its all rainbow colored and unable to read anything im not updating again till the full public release is out, sucks to deal with this while playing

That is because our response went far beyond your screenshots, we did the research on our end by testing the Microgaming client directly, generating every possible instance where the hero could sit at the table while not dealt in. I hope that explains our response a little better.

It sounds like you may have added a stat to the report that caused a duplication of the stake groups. Right click the report, select Configure Report, and then click Restore to Default. That should solve the problem, let us know if it doesn't.

Try clicking Start --> Control panel --> Display -> and checking Adjust Cleartype Text - that should make things look better for you. While you are there, run the tuner to make sure that all text looks the way you want it too on your screen, you will find this will be a benefit to you system-wide in addition to helping PokerTracker.

PokerTracker 4 is a beta application, there will be many fixes added to each new release, it is in your best interest to update with each new release. With that said, you may want to consider using PT4's beta for testing only while playing the majority of your action with PT3 or your other tracker after each new release if you find the update process distracting... don't let beta testing interrupt your poker game, we understand that playing is the priority over testing.

- TT

you do realize it's a beta and if you're a professional you are better off using something more stable for your every day grinding. If you wanna support the development you'll test the software, maybe play lower stakes and test all possible features that comes to mind.

I have no idea how the beta testers have been selected. I would love to test the software out but I wasn't aware how the beta licenses and such were given out. Slightly disappointed that there's no public beta.

The public beta was delayed due to the tremendous response we got from the private beta testers, they helped us solve so many issues so quickly that our developers were overwhelmed. We are gauging the responses from this new beta release to see if we are ready for the full public beta, so far the feedback has been very positive, only a few more items to address before the beta can go public, we are so close!

Back to PT3 for the time being, PT4 also froze three times on me after the update

couple more bugs!

boliver - if you could send us the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) if you haven't run PT4 again since the last problem that would really help us track down the problem. If you have the file please attach it to a Support Ticket on the PokerTracker website, or next time if you see it again.
Thanks.

--WhiteRider

Great news about the public beta. I'm quite confident PT4 will be superior to HM2.

Problem solved by restoring

Please consider adding the option to color code a single stat for a given player in the hud if possible.

Will there be a discount for people that already have PTR3? I used the HEM3 beta, but would consider holding of buying it if PTR4 would come with a discount.

Sorry if this has been mentioned before, but would love the option to turn HUD on and off for individual tables.