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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

05-27-2017 , 07:26 PM
Quote:
Originally Posted by PokerTracker
Unfortunately Microgaming have decided not to provide full hand histories in cash games when you have not contributed to the pot so these hands cannot be imported by PokerTracker 4. See this blog post on the Microgaming site for further details on the changes that have been made. Due to this change we no longer support Microgaming's cash games - see this thread for more information. Since Microgaming has not made this change to tournaments, we will continue to support Microgaming tournaments as long as hand histories are written for every hand.
When you play on a table on MPN, you can see the hand history in real time in the chat box. Syntax is probably not 100% the same than in database format. Ẃould it be possible to scrape this information from chatbox and generate HHs this way? (Obviously MPN can block this aswell but...)
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-28-2017 , 06:29 AM
Quote:
Originally Posted by ezdonkey
When you play on a table on MPN, you can see the hand history in real time in the chat box. Syntax is probably not 100% the same than in database format. Ẃould it be possible to scrape this information from chatbox and generate HHs this way? (Obviously MPN can block this aswell but...)
We won't be making any changes to get around the changes MPN have made to cash game hand histories as MPN have made their position clear on that topic (even if we did that loophole would likely be closed by them). Also OCR (Optical Character Recognition) is highly inaccurate and it doesn't work well enough for us to consider it as an option.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-29-2017 , 04:54 PM
How do I have my HUD display Hero's lifetime stats instead of current session? I've tried the "Set all to lifetime stats" but it only works for the other players. I have, however, had the stats randomly show lifetime stats for Hero.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-30-2017 , 06:41 AM
Quote:
Originally Posted by srmjr23
How do I have my HUD display Hero's lifetime stats instead of current session?
PokerTracker 4 is designed to only show your session stats in the HUD. It is much more beneficial to see your session stats at each table to get an idea of how aggressive or passive people will see you since you sat at that table. You have no way to know which of your opponents are using trackers, and if they are how many hands they have on you, or which hands, so PokerTracker 4 shows statistics which indicate your current table image.

If you want to see your lifetime stats for analysis purposes you can load up a hand (any hand) in the replayer and turn that option on via the Options button. As you play more, though, you'll see your lifetime stats don't change much if at all but your image at each individual table may vary considerably depending on the cards you've been dealt or your opponents.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-30-2017 , 02:18 PM
Quote:
Originally Posted by PokerTracker
PokerTracker 4 is designed to only show your session stats in the HUD. It is much more beneficial to see your session stats at each table to get an idea of how aggressive or passive people will see you since you sat at that table. You have no way to know which of your opponents are using trackers, and if they are how many hands they have on you, or which hands, so PokerTracker 4 shows statistics which indicate your current table image.

If you want to see your lifetime stats for analysis purposes you can load up a hand (any hand) in the replayer and turn that option on via the Options button. As you play more, though, you'll see your lifetime stats don't change much if at all but your image at each individual table may vary considerably depending on the cards you've been dealt or your opponents.

- Rob

I assume this an auto generated response. As I said before, my HUD has randomly displayed my lifetime stats at times. I"m not sure why it isn't a feature if it is capable of displaying them. As for it being "much more beneficial", that's obviously a matter of perspective. I'm interested in looking at how my stats compare to other players and what judgments I might make about someone with my stats. That's much easier to do with the HUD than constantly looking at the stats in replayer, though I will be doing that.

Is there a way to select which HUD shows up in the replayer? I'd like the same HUD I use at the table as my popup stats are what I'm really interested in. I'd also like to filter hands for stakes instead of all of my total hands across different ones.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-30-2017 , 03:05 PM
I am playing at bet-at-home.com which runs ipoker network

whenever I play HU-sng the HUD works for the first game but if I do rematches the HUD stops working!?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-30-2017 , 07:19 PM
Quote:
Originally Posted by srmjr23
As I said before, my HUD has randomly displayed my lifetime stats at times.
That can depend on the poker site but if you have recently opened a table, been moved to a new table or have been sitting out then PokerTracker 4 won't be able to identify you as the hero so the HUD may display lifetime stats until you play your next hand.

Quote:
Originally Posted by srmjr23
Is there a way to select which HUD shows up in the replayer?
You can set which HUD profiles you want displayed as default in the replayer and your poker sites on the 'Profile Select' tab in 'HUD -> Edit HUD Options'.

Quote:
Originally Posted by srmjr23
I'd also like to filter hands for stakes instead of all of my total hands across different ones.
If that's also for the HUD you can filter for that by enabling 'Stats From Current Cash Stake Only' via 'HUD -> Edit HUD Options'

Quote:
Originally Posted by Natriumcitrat
I am playing at bet-at-home.com which runs ipoker network

whenever I play HU-sng the HUD works for the first game but if I do rematches the HUD stops working!?
Unfortunately when you play a rematch at iPoker the tournament gets a new number but the hand histories are still written to the same hand history file and because of the way iPoker hand histories work the new tournament number is not written to the hand history file, meaning that the HUD can't match the hands from the new tournament to the table window automatically.

- Rob
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05-31-2017 , 10:59 AM
Quote:
Originally Posted by PokerTracker

Unfortunately when you play a rematch at iPoker the tournament gets a new number but the hand histories are still written to the same hand history file and because of the way iPoker hand histories work the new tournament number is not written to the hand history file, meaning that the HUD can't match the hands from the new tournament to the table window automatically.

- Rob
Is there a way to manually load the HUD?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-31-2017 , 11:43 AM
Hey,

I just realized if I downgrade pt4 to 4.14.23 I'll be able to import MPN hands to some extent so I backed up my DB and hands and now I'm not sure how to do that.

Should I uninstall the newest version first and then instal the older one or what?

If so what will happen to the hands that are in the DB now? Will I have to import them all over again?

Thanks!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
05-31-2017 , 03:16 PM
Quote:
Originally Posted by pizdunar
I just realized if I downgrade pt4 to 4.14.23 I'll be able to import MPN hands to some extent so I backed up my DB and hands and now I'm not sure how to do that.

Should I uninstall the newest version first and then instal the older one or what?

If so what will happen to the hands that are in the DB now? Will I have to import them all over again?

Thanks!
Your post on our forums has been replied to - please do not cross post as we monitor every support channel. Thank you.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-01-2017 , 06:53 AM
Quote:
Originally Posted by Natriumcitrat
Is there a way to manually load the HUD?
If you enable 'Allow Table Selection Tool to Appear When Necessary' in 'HUD -> Edit HUD Options > General Settings > Advanced' that may allow you to manually attach the HUD.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-05-2017 , 11:46 AM
Quote:
Originally Posted by PokerTracker
PokerTracker 4 is designed to only show your session stats in the HUD. It is much more beneficial to see your session stats at each table to get an idea of how aggressive or passive people will see you since you sat at that table. You have no way to know which of your opponents are using trackers, and if they are how many hands they have on you, or which hands, so PokerTracker 4 shows statistics which indicate your current table image.

If you want to see your lifetime stats for analysis purposes you can load up a hand (any hand) in the replayer and turn that option on via the Options button. As you play more, though, you'll see your lifetime stats don't change much if at all but your image at each individual table may vary considerably depending on the cards you've been dealt or your opponents.

- Rob
On this note, is there anyway I can make my HUD at a table show my stats vs one specific villain at the table over all hands with him. Say one guy is a really solid reg, I want to see how he perceives me on his HUD, and the rest are idiots who wont adjust anyway.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-06-2017 , 10:51 AM
Quote:
Originally Posted by mrfunnywobbl
On this note, is there anyway I can make my HUD at a table show my stats vs one specific villain at the table over all hands with him. Say one guy is a really solid reg, I want to see how he perceives me on his HUD, and the rest are idiots who wont adjust anyway.
That can be done with custom statistics and sites such as ProPokerHUDs may have similar stats available. Alternatively you can create a custom report in 'My Reports' and then view your stats from their perspective with this expression filter:

cash_hand_player_statistics.id_hand in (SELECT chps.id_hand from cash_hand_player_statistics chps, player p where chps.id_player = p.id_player and p.player_name = 'Villain')

This expression filter will limit the report to include hands where Villain was dealt in - note that you need the single quotes around your opponent's name. You can use expression filters by clicking on the filters link and selecting "Add New Expression Filters". Substitute 'cash' with 'tourney' if you are in a tournament report.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-09-2017 , 03:49 PM
I'm having errors with PT4 playing Stars zoom. Essentially what happens is that I get a lot of error noises but nothing popping up, and the HUD Process process in task manager massively increases CPU usage and everything grinds to a halt (so I can't screenshot).
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-10-2017 , 07:02 AM
Quote:
Originally Posted by TheDefiniteArticle
I'm having errors with PT4 playing Stars zoom. Essentially what happens is that I get a lot of error noises but nothing popping up, and the HUD Process process in task manager massively increases CPU usage and everything grinds to a halt (so I can't screenshot).
Please open a Support Ticket with a PokerTracker4.log file that's recorded the trouble so that we can investigate that for you. Make sure that once you do hit the problem that you don't restart PokerTracker 4 until you've sent the log - if you do PokerTracker 4 will start a new log file meaning we may lose the one with the information we'd like to see. You can open the user data folder (File -> Open User Data folder) containing the log file before you start playing, leave that window open and attach the log file from that window after the trouble occurs.

- Rob
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06-10-2017 , 01:25 PM
So any plans for PT5?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-11-2017 , 07:22 AM
Quote:
Originally Posted by Marivus
So any plans for PT5?
PokerTracker 5 is currently in the very early stages of planning and development so an actual release date hasn't yet been estimated.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-11-2017 , 02:17 PM
Sorry if this has been asked but how does the HUD work with party poker? I have read that "PokerTracker version 4.14.20, it added a session only HUD for anonymous hand histories on partypoker". I have the latest version and am currently using my customised version of the pre set cash Omaha.

Every time a new player joins they inherit the stats of the previous player rather than having a fresh HUD. The only thing I can do is "reset all session stats" but then obviously I lose the other players HUD's I have more hands on.
Am I missing something here or is that as good as it gets ?
Cheers.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-11-2017 , 04:25 PM
Quote:
Originally Posted by yenolom
Sorry if this has been asked but how does the HUD work with party poker? I have read that "PokerTracker version 4.14.20, it added a session only HUD for anonymous hand histories on partypoker". I have the latest version and am currently using my customised version of the pre set cash Omaha.

Every time a new player joins they inherit the stats of the previous player rather than having a fresh HUD. The only thing I can do is "reset all session stats" but then obviously I lose the other players HUD's I have more hands on.
Am I missing something here or is that as good as it gets ?
Cheers.
While you are seeing player names at cash tables the player names in the hand history files used by PokerTracker 4 have been anonymised by partypoker so PokerTracker 4 cannot detect if one player leaves the table and a new player joins. As a result PokerTracker 4 now defaults to show session stats for the anonymous players and as you mentioned the session stats for the whole table can be reset via the PT-icon however it's not currently possible to reset an individual players session stats. If you want to be automatically notified if this functionality is added in a future update then you can let us know in a Support Ticket.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-11-2017 , 08:22 PM
Hi Rob,

Thanks a lot for your continuous help here!

Problem:

I have an old Mac with lots of hands I played with Pokertracker 4 running. I have a new Mac with fewer hands collected (but still a pretty big number), also with my Pokertracker 4 application. All hands were played with my personal PT 4 licence and with my personal player ID on Pokerstars.

Question:

Is there any way I can import the hands from the old Mac so that they will just be added into the new Mac? If so, do I first have to update the old version of PT4 on my old Mac? And how would I proceed? Or is this impossible and I would either lose the new hands - by making a backup on the old Mac and then restoring it on the new Mac - or the old ones, by just not doing anything?

Thanks a lot!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-12-2017 , 06:54 AM
Quote:
Originally Posted by Pokarhontas
Is there any way I can import the hands from the old Mac so that they will just be added into the new Mac? If so, do I first have to update the old version of PT4 on my old Mac? And how would I proceed? Or is this impossible and I would either lose the new hands - by making a backup on the old Mac and then restoring it on the new Mac - or the old ones, by just not doing anything?
You can use backup and restore to transfer a database from one computer to another but that will not merge two separate databases together so to get all your hands in a single database you'd need to import into each of the databases those hands only the other one has. After you finish playing a session PokerTracker 4 moves your Processed folder which by default on a Mac is here:

/Users/SOME_NAME/Documents/PokerTracker/Processed

If you copy those files from your old Mac to your new Mac you can import them using 'Play Poker -> Get Hands From Disk'. Choose 'Select Directory' to import all of the hands found in a folder, or 'Select Files' to only import specific hand history files that you choose.

Depending on the number of hands you have this import may take some time. You therefore would want to schedule this to start at the most convenient time. In other words I would not start this import if you have important poker sessions coming up as you cannot import manually and use PokerTracker 4 on live tables at the same time. If required you can break the import up into smaller chunks/folders.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-16-2017 , 10:35 AM
After working forever my Stars import is now bugged. I am always getting PokerStars: Hand observed but not imported
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-16-2017 , 01:24 PM
Hi,

I'm wondering why my results/statistics graph shows a different amount of BB won v My C won. For example I'm at nl2, it says my C won is $3.01 or something currently but I'm currently up 400BB in graph. 400BB is ~$8.00. Why the difference, rake?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-16-2017 , 01:46 PM
Quote:
Originally Posted by Thrash370
After working forever my Stars import is now bugged. I am always getting PokerStars: Hand observed but not imported
On PokerStars we are permitted to import a limited number of observed hands via the PokerTracker 4 "Memory Grabber" however for your own hands to import you must have everything configured correctly so please double check your settings. If you have any further trouble please enable logging, reproduce the problem and send us your log file in a Support Ticket so we can investigate that for you:

Guide: How to Create & Submit a PokerTracker4.log File

Quote:
Originally Posted by mrfunnywobbl
I'm wondering why my results/statistics graph shows a different amount of BB won v My C won. For example I'm at nl2, it says my C won is $3.01 or something currently but I'm currently up 400BB in graph. 400BB is ~$8.00. Why the difference, rake?
Is the game currency the same as your 'My Currency' in PokerTracker 4? Have you played more than one stake and/or currency in this sample? Your BB/100 and 'My C Won' will only match in that way if you have played a single game currency (which matches your My Currency) and stake exclusively. If you need any further assistance then please take some screenshots detailing the results and send those to us in a Support Ticket.

- Rob
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
06-16-2017 , 02:53 PM
Thinking about building new PC.

Would like to know what you would recommend and what is most important things to run PT4 smoothly. Have never used custom stats but would like to get into it, however watching some videos I have seen they load very slowly so haven't tried them yet.
Would like them to load same speed as normal stats.

When I did research ~4 years ago for HM most important thing would be Random Read/Write IOPS for SSD. Is it same for PT4?

Now there are those new M.2 SSDs for example SSD 960 EVO NVMe M.2 with Random Read/Write IOPS up to 330k. Would it be huge difference vs my old SAMSUNG 840 Pro Series Random Read/Write IOPS up to 100k/90k ?

What about new Ryzen vs Intel? If I am not in gaming I have read to better choose Ryzen. Haven't really followed tech news last couple years so I am bit out of loop but will start doing research now as I am considering building new PC.
With my current PC I do not have any problems currently but due to living in two different countries and hassle to move PC around and it being 5 years old PC already I'm considering building new one.

Later will have more questions but would like to get discussion going if it is even worth to upgrade my current PC.
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