Street by street equities are not stored in the database and equity is only stored in the database for all-in hands at the point of the all-in. Note that your net adjusted results are not your "EV" against the range of hands your opponents may have held - it is your equity adjusted results based on the hands they actually did hold - see this guide for further details. The development team are aware of this request and it is possible it will be added at some point in the future.

You need to run PokerStars as Administrator for hotkeys to work when the HUD is active - see this guide.

You will need to set your "My Currency" in PokerTracker 4 to Euros - see this guide. The database cache needs to be rebuilt when the currency is changed so be prepared for this to take some considerable time if you have a large database so you'll want to run it when you're not using PokerTracker 4 for a while (such as overnight maybe). Make sure that your computer does not power itself off or go to sleep while it's running or you will need to run it again from the start.

- Rob

Why is there no support of Progressive Knockouts still after all this time? I think it's been too long and there's no really excuse for you to have it not implemented.

The development team are aware of this and I have bumped the issue with them but I do not have any further update at this time. I do know that the change required to the database structure is not straightforward in this case however you can open a Support Ticket so that we can link you to the request in our system - this adds weight to the issue and allows us to notify you when an update for this is released.

- Rob

tried to export my MPN hand hystories and tourney summaries from pt4 and then
i imported into hm2 but it didnt find any hand!?!?!
same on wpn tried from folder/file too it says imported x/x files but hand imported 0 errors 0 duplicates 0 etc

Holdem Manager 2 does not support files exported by PokerTracker 4 so you will need to use the original hand history files. By default PokerTracker 4 moves your processed hand histories to your \PokerTracker 4\Processed folder which you can access via the "File -> Open User Data Folder" option.

Guide: Processed Files

MicroGaming however saves hands to a single hand history file which PokerTracker 4 is unable to move. As this hand history file gets larger it can have a negative impact on performance so we recommend that you move that file after each session to your Processed folder. As far as I am aware Microgaming only store the last 30 days hands in that file so moving the file also allows you to have a backup of all your Microgaming hands.

- Rob

Thanks for the detailed response. I understand what you're saying and figured out how to do it. I was just confused because in the action sequence section there wasn't an option for "check" on turn.

On another note, can you suggest a filter for just the regs in a given pool? I want to see what regs are doing against other regs, but don't care how they play hands vs. fish. Is there a way to filter for players that have won X amount in tracked hands or to filter for players who have played >X # of hands?

Another thing while I'm here: "set all to lifetime stats" has never worked for me, and I'm not sure why. That is, it won't show Hero lifetime stats, though it shows lifetime for everyone else.

Just a word of caution for others: As the warning you will get from PT4 when you install it states, do NOT user PostgreSQL above version 9.3. Usually when they warn you about software conflicts like this it's just being overly careful and not everyone experiences a problem. In this case, you will definitely experience numerous issues as a result of how PT4 and the database client attempt to communicate. It's just a mess.

Save the time. Keep using the 9.3 version.

A question about the premium developer HUD, i have sent countless emails to merchant@pokertracker.com and have had no reply in over a month and i really need the license fast as i have a large group of people waiting on my HUD

What type of data you want to see? Do you want to see individual hands, or the regs' data? Are you playing cash or tournaments? Things like this can be done with a custom filter expression in My Reports however if these are multiway hands then it is not straightforward to filter for "reg" vs "reg". If you want to filter and review hands where players of a specific sample size were dealt in go to the "My Reports" page and create a hand report and use this expression in the blue Filters link -> Add Filter Expressions area and uncheck the filter on active player:

player.id_player in (SELECT p.id_player from player p, cash_cache cc where p.id_player = cc.id_player group by p.id_player HAVING (( CASE WHEN (sum(cc.cnt_hands)) <> 0 THEN (sum(cc.cnt_hands)) ELSE 0 END BETWEEN X AND Y)))

where X is the minimum sample size, Y is less than heros sample (substitute "cash" with "tourney" if you are in a tournament report). This expression will filter the report to hands where players of a sample size of between X and Y were dealt in. Filters like this can generate a lot of PostgreSQL processing so can take a while to complete if you have a large database. If you have a large database you may need to let it run for while, or you could experiment with the filter in a smaller database to make sure it works as you expect. Note that the hands will be duplicated in the report for each player as you are seeing the hand from each players perspective.

PokerTracker 4 only shows your session stats in the HUD. If you want to see your lifetime stats for analysis purposes you can load up a hand (any hand) in the replayer and turn that option on via the Options button. As you play more though you'll see your lifetime stats don't change much if at all but your image at each individual table may vary considerably depending on the cards you've been dealt or your opponents.

We have had issues reported with newer versions of PostgreSQL and v9.3 is our recommended version. If anyone has been using PostgreSQL v9.4 or later without any problems then they can continue to use a later version if they wish to do so although that does not necessarily mean there won't be a problem with that version at a later time.

The person who approves these applications is behind with them and will be catching up on them as soon as they can. Sorry for the delay.

- Rob

This import speed is boarderline ridic...


over 3 hours later...


While over HM2 sustains a 300+ hands per second with THE SAME DATABASE¡!¡

Running very weird for me.

I play on ACR and it was only working on some tables while leaving others blank. I was playing 15 tables and only 9 had a working HUD after 1 hour. I tried restarting the programs and my computer several times to no avail. It was also saying I was getting duplicate hands in my import settings.

This picture is after 10 minutes of 12 tabling and the HUD only showing up on one table.



This picture shows my MT ratio on my sessions and the middle session should have been around 10 tables and the first around 8.



This shows the duplicate hands that usually do not appear.



It is also taking over a minute to stop getting hands which it usually does in about 10-15 seconds so maybe it is related to the other posters problem of the program being all around sluggish.

Weird, I clicked stop getting hands right after I posted this and it is still "stopping" while it slowly adds more hands.

Oh and I did recently download Table Tamer but uninstalled because PT4 would not work with it but uninstalling TT didn't help the issue.

And apparently I am using PostgreSQL v9.0.10

Is this a problem and how do I update to 9.3?

Housekeeping fixed my problems, first time playing more than 4 tables in a couple years due to the Bovada grind and PT4 was rusty

Data is stored differently in Holdem Manager 2 which allows for higher import speeds and there is some more detail on that in this post. With that said we're also aware that import speeds can drop over larger imports and until we can address this we recommend splitting your larger imports into batches. We understand that this is inconvenient, but fortunately these large imports are pretty rare so hopefully it isn't too much of a problem in the long run. If you have any further trouble please open a Support Ticket and report your problem so that we can investigate that further for you.

Great, thanks for the update.

- Rob

That should be fine but it is an older version so if you want to upgrade to PostgreSQL v9.3 we have a guide for that here.

- Rob

How can i back up my database up in bunches as its mega slow when i try to back it up as one

It isn't possible to do that via the backup system. If you are transferring hands from one machine to another you can do that in stages by either importing from your original hand histories and/or exported hands.

- Rob

Thanks for the response, I should have explained better. I'm trying to look at individual regs and basically just see every vpip'd hand that went to SD to try to pick up on their tendencies. But I'm not interested in pots played against fish because there's a lot of exploitative stuff going on, overly thin vbetting, underbluffing rivers, etc.

If I run these two simple filters for a reg I might get 400 hands, half of which a fish vpip'd the hand as well, and it went MW with two regs one fish or went HU reg vs. fish. So it'd be nice to not have to click through all these hands with fish in them in the replayer.

So I guess I could filter for something like "hands where players that vpip'd had 2k hands or greater"?

I missed some hands on ACR so I manually added them to PT4 and it grouped ALL my hands at a stake into one category. So instead of 2NL 2max, 2NL 6max, 2NL. They are all under 2NL.

Any fix for this?

Hello,
Having some problems with HM2 and win10 and trying PT4 trial. Never used PT4 before.
Couple questions.
1) Is it possible to have pop-ups on HUD with just hovering mouse cursor over for example PFR stat and get pop-up which is assigned to that exact stat?
2) Is there some database with PT4 or user made custom pop-ups? Would be interested in couple HM2 default pop-ups.
3) How can I find exact tournaments through reports for review?
4) In couple videos I have seen HUD with some most used stats and then more detailed stats when hovering mouse over them. In HUD profile editor I need to make new group and choose display type to lower opacity until mouse over and put those more detailed stats there?
5) "Normal" fold to 3bet is "Fold to PF 3bet After Raise"? Because first I put fold to PF 3bet and for some people it had 8/9 Fold to PF 3bet in SB while they had only 1/2 Raise 1st from SB.

Will probably have more questions in future, from first glance it looks like PT4 allows much more customization than HM2 which I like.

Thanks You and have a nice day!

That is more complex and is discussed in this thread on our forums.

Please attach the full original hand history files to a Support Ticket so that we can investigate for you. If you're not sure which files they are it is feel free to compress the hand histories from the session and attach them all.

1) That is not configurable at this time so you'll need to click a stat for the popup.
2) You can find our download warehouse here.
3) You can get to that through many PokerTracker 4 report windows such as "View Stats -> T -> Results". You can also use filters to filter to specific tournament types/buyins e.t.c.
4) If you hover over a stat in the HUD it shows the session tooltip which displays the players session stats and using the lower opacity option makes the HUD transparent until you put mouse over it.
5) Yes. Using the "Configure -> Statistics" menu option in PokerTracker 4 you can view descriptions and formulas for all the statistics. To find the stat you want you can use the "Search" function in the Statistics window. Once the statistic is selected you can view a description and formula for it on the "Details" tab.

- Rob

I am using planet converter for Chico poker, the time zone of the hands is off by 13 hours, is there a way to change this?

I am also using a converter for the Hive network, When I save the HUD position on Chico it saves the same position for the Hive, but they are different table layouts so its all over the place, any idea how to fix that?

Thanks