My poker tracker 4 is very slow to pop the hud up today and behind on importing current session hands. Two orbits of 6 max now and hud hasn't popped up. Auto import was started a while ago. One thing I did differently was combined two screen names into an alias that have 855k hands total. Today I thought maybe doing that caused the slow down, but I unlinked the screen names and PT4 is still lagging behind hard during my session. I'm pressing refresh on my current sessions graph hoping to see a big hands profit charted, but even after a few mins its not there yet err.

I've restarted computer a couple times and made sure site import was up to date and not the cause of the lag. Combining the two screen names into one alias was the only thing I've done different. Not sure why it's still lagging even after I un-combined the screen names. Is my only option to uninstall/reinstall to see if that fixes it? Playing on Carbon/Merge.

I would not uninstall anything since that rarely helps and could just make things worse. This sounds like your database needs some maintenance so go to Database > Database Management, and the first thing you can try is Housekeeping > Reindex. If that doesn't help try Rebuild Cache > Full Cache rebuild - be prepared for this to take a considerable amount of time if you have a large database, so you'll want to run it when you're not using PokerTracker 4 for a while (such as overnight maybe). Make sure that your computer does not power itself off or go to sleep while it's running or you will need to run it again from the start. If that does not resolve the issue please open a Support Ticket and report your problem so that we can check your logs and see what is going on.

- Rob

Haven't tried anything yet. Will give them a shot. BTW I did play two tournaments today on Merge and there was no lag. As soon as I went back to cash games tho total lag again. Took like 3-4 mins for a big hand to even show up on current session graph.

So far so good with the reindexing, thanks.

Hi,

been playing heads up on microgaming and it seems that the stat float turn is not working at all. I have tried all possibilities: Out of position on turn, player in the BB, etc,etc... If a float turn bet on PT4 is bet flop, check turn and villan bets... I guess the stat should work even in heads up tourneys. Anything related to microgaming HH?

Thanks!

I have a suggestion for the ProPokerHUD 6-Max Cash HUD. On the postflop_panel, the 3rd line of stats is currently laid out in the following way:

Float Flop, Fold to F Flop, Fold to T Probe Bet, Probe Turn

It was very confusing to me for a long time because of the "IP" and "OP" labels above them. When villain Folds to F Flop, he's OOP, not IP, and when villain Folds to T Probe Bet, he's IP, not OOP. So I suggest switching these stats and corresponding popups around so that everything matches up with the IP and OP labels as such:

Float Flop, Fold to T Probe Bet, Fold to F Flop, Probe Turn

Now when you click the popup for the two middle stats that were switched, it makes sense to be reading this stat when he's in the corresponding correct position. I already re-created the stat group for my own use, but I thought others could benefit from my confusion as well. Thoughts?

"Float Turn" is how often a player bets in position on the turn after the preflop aggressor fails to continuation bet on the turn. I am not aware of any issue with this so please open a Support Ticket and report your problem so we can investigate that for you.

I do not know if anyone from the ProPokerHUD team visits this thread so I recommend that you make your suggestion on their website or in the ProPokerHUD subforum of the main PokerTracker forums here.

- Rob

Damm... I dont need that stat. I was looking for a stat where hero is the preclop raiser and bets the flop in position. Then hero checks the turn and villan bets. I want to know the frequency that villan bets in that situation. Do you have that stat in PT4?

Thanks.

You are not allowed to configure that hud and make changes yourself?

If hero is checking turn in position and villain is betting on the river then that is a probe bet so this situation would be covered by the "Probe River" stat. This is how often a player bets out of position on the river after checking and calling a flop continuation bet and the turn is checked through.

I don't have that HUD myself but yes owners of that HUD can make the changes you mentioned. The only people that can change the default layout are the ProPokerHUD developers so if you wanted to suggest that to them I recommend doing that via their own forum or the ProPokerHUDs subforum on the PokerTracker forums.

- Rob

Hi,

No, you didn´t understand. Hero raises PREFLOP in the BTN and Villan calls in the BB.
On the flop hero bets and Villan calls.
On the turn Hero checks and Villan bets. That´s it! No river needed.

Thanks.

If Hero is on the button then they have position postflop so on the turn if Hero checks then Villain cannot bet the turn - for example:

Preflop - Hero raises BTN, Villain calls in the BB.
Flop - Villain checks, Hero cbets, Villain calls.
Turn - Villain checks, Hero checks
River - Villain bets

That is a "Probe River" in PokerTracker 4 and if that is not what you are after please give me more details about exactly what it is you are after.

- Rob

Preflop - Hero raises BTN, Villain calls in the BB.
Flop - Villain checks, Hero cbets, Villain calls.
Turn - Villain checks, Hero checks
River - Villain bets

You are right, sorry for my mistake.
I think I got a bit confused here. Actually the situation is on limped pot and hero is OOP and have raised the limper. bet flop, villan calls. Turn fails to bet and villan bets. So this is a probe turn no?
I have searched on google before posting but I couldn´t find a valid argument for me to unserstand.

Thanks once again.

A limped pot means there was no raise preflop so do you mean Hero raises villains bet on flop and then villain calls? Or maybe you mean Hero raised the limper preflop? (which would not be a limped pot)

That is a turn float but only if it is a raised pot preflop and Hero cbets flop OOP (float and probe bets are not possible in limped pots).

Using the "Configure -> Statistics" menu option in PokerTracker 4 you can view descriptions and formulas for all statistics. To find the stat you want you can use the "Search" function in the Statistics window. Once the statistic is selected you can view a description and formula for it on the "Details" tab.

- Rob

I can't make it work on Poker888, i tried the free version first.

Check out our Quick Start Guide to get started, and the 888 Configuration Guide to make sure you have things configured correctly.
If you're still having problems please open a Support Ticket and report your problem so that we can see what is going on.

--WhiteRider

I'm using the Trial version, as I just started playing. I have 1.1k hands so far of NL2 6 max. When I go into the leaktracker and run the analysis, it only says it has 163 hands sample size? Why is this when I clearly have more? the PT4 site doesn't say anything about LeakTracker limitations during trial

Please make sure you have no filters enabled in the left sidebar and that you have selected the correct options in LeakTracker before running the analysis:

Game: Holdem
Stakes: Low Stakes
Table Size: Short Handed
Bet Type: No Limit / Pot Limit

- Rob

My pokertracker has trouble importing hands. Few hands are imported and many hands have errors, which makes the HUD on the tables almost empty, as well as not displaying statistics and simply disappear during the game. Attached, file showing the error displayed every day.
I play at 3 sites, pokerstars, Party poker and 888. But almost all of my games are at pokerstars, I believe all those mistakes come from there.

Lately PT4 is importing really slow and so the HUD isn't updating after each hand. Would making a new database likely fix this? I don't need old stats so much

Please open a Support Ticket and report your problem so that we can check your log files.

If you have a problem with your current database then that should work:

Guide: Creating A New Database in PokerTracker 4

If you want us to review your current trouble and/or if a new database does not resolve the trouble then please open a Support Ticket and report your problem so we can investigate that for you.

- Rob

Hi,

I've recently backed up my database from my old PC and have transferred it onto my new one. The database size was about 6 gigs and I checked the option to restart the laptop once restoration finished.

I started the restore process yesterday at ~14:00. When I went to bed it still hadn't finished, but when I awoke this morning it had, any my laptop was in the process of restarting. That was about 6 hours ago and the laptop is still restarting.

Should I just turn it off via the power button and start it up again, or do you recommend letting the restart process run for longer?

Thank you.

That message is not an option for restarting your computer. When restoring a database PokerTracker 4 states the following in a popup message:

"PokerTracker may require a restart upon completion of restore. Are you sure you want to continue?"

If your laptop went to sleep and/or rebooted to install Windows updates we won't know if the restore completed successfully or not before that happened until you can start your computer again and check in PokerTracker 4. If the restore has not completed then next time try the restore with "Processed Hands" unchecked and it should proceed much faster.

- Rob

how can PT4 DB be so big comparted to HEM 2 DB? like 35gb vs 8gb??