In HEM2 the stats are color coded red/yellow/green based on frequencies by default. When you add a stat to your HUD it is color coded as well. It allows you to edit the colors and the % that they change etc.

PT4 has all stats white the first time that you use it but allows editing. Is there a way to have the stats color coded without having to edit each and every stat similar to HEM2?

Hi,

I play zoom on stars. Yesterday, everything was fine. Today the HUD works, but the import of hands doesnt. Few random hands were imported, majority of them didnt. I cant look at recently played hands from the "button" on the table (next to the one when I can unlock layout etc). I also suddenly cant stop importing hands, PT4 just lags.

I didnt change anything. What happened? Thanks

Edit: when I look at the import page and click "view active tables" (whilst playing and seeing the hud on the tables), I usually see nothing. After a while, a table pops up and few random hands get imported, but not more than 10% of hands played.

Hi,

Can i see the standard deviation of some stats? i am interestes in standard deviation of adjusted bb/100!

Thanks you

right click on the report your looking at and click "configure report" then just type in deviation and add it to the report by double clicking it. should add at the end of the list.

Make sure your computer is set to recognize daylight savings time.

WPN's client is fixed to EDT (Eastern Daylight Savings Time), but the hand histories are recorded within PT4 using UTC (Coordinated Universal Time). To determine the cause please

1) Check your timezone and daylight savings settings as described above, then restart your computer.
2) Open WPN, play one single hand. Import this hand into PT4 and find it in the reports. Note the time it says in the reports that the hand was played, that should be your local PDT time. PT4 converts UTC to PDT for you.
3) Right click the hand, select View Hand Details. Click Hand History Text. You are now viewing the raw hand history as recorded within PT4, the top line should look like this:

Winning Poker Network Game #xxxxxxxxxxx: No Limit Holdem ($0.50/$1) [2015/04/03 17:34:56 UTC]

4) Make sure the date matches. Google UTC Time Now. The hour displayed by Google should match the hour displayed in the hand history (you may have to convert to military time depending on your Google preferences). In all of our tests if the dates match, then the cause of the problem is either your own computer or a misconfigured reporting options in PT4. Please check your "My Day Starts At" setting as discussed in this guide: https://www.pokertracker.com/guides/...orting-options

If these instructions do not help you, we will need to review the PokerTracker4.log file from a session where your problem occured along with the original hand history files from the Processed Files folder. Zip these files up, then attach them to a support ticket at pokertracker.com by selecting Support > Contact Us.

- TT

HM2's stats displayed on the table use color ranges by default, but the ranges are configurable. Our company develops both PT4 and HM2, I assume you own both? You can click on each on-table stat in HM2 with the HUD editor to determine the color ranges used, then apply the same range definitions within PT4. These color ranges are only a default setting in HM2, most advanced users change these ranges to match something more fitting of the games that they typically play. In PT4 we chose to not include color ranges because the ranges for each stat are so subjective, each user has a different idea of what the optimal ranges are - but you can certainly perform the same task in both applications.


Actually that is only true of a very small number of default stats that include color ranges in HM2 such as VPIP and PFR, most stats do not include default color ranges. In both HM2 and also in PT4 your can "edit the colors and the % that they change" (I would usually describe this in a different way, but I am using your phrase to help convey the concept)

In HM2 only a small number of stats change color based on the stat's results, most stats are displayed at the default color white just like in PT4. If you list which stats you would like to match the color ranges in HM2's default settings, then we can tell you what settings to use in PT4 - but you will have to edit the individual stat in your HUD Profile to accomplish this goal. I suspect this will take you less than 10 minutes to get done once we know the list of stats you wish to mimic.

- TT

Please create a support ticket on our website so we can review your situation. Select Support > Contact Us.

- TT

The instructions from samm1ch for adding a stat is correct, but the standard deviation of adjusted bb/100 is a custom stat - therefore it must be downloaded first from this link: https://www.pokertracker.com/custom/...stedstddev.zip

PS: We suggest you review this guide - https://www.pokertracker.com/guides/...-equity-graphs

- TT

VPIP/PFR/RFI/steal/f2steal/squeeze
3bet/fold23bet/cbet/fold2cbet
4bet/fold24bet(as original raiser)/limp

Some of the stats you included do not have default colors in HM2, are you sure you were using a default HM2 HUD and not a third party HUD that was customised? If it was a custiomised HUD then you will need to research the color ranges on your own, if not then the default color ranges listed below is what you would find within HM2. Each of these ranges can be used in PT4 in PT4 if you select the stat in the PokerTracker 4 HUD Profile Editor, choose Color Range, and add the ranges manually as we described earlier.

PS: These defaults were designed to be altered to fit the game textures,and experience of your typical opponent. We highly suggest you use these defaults as a rough guide, and then alter accordingly. For example a VPIP of 15 in a full ring game may be better shown as Red, where as a VPIP of 31 in a 3 handed game should certainly be higher than 31 for the minimum Green color.

VPIP
0-14: red
15-30: orange
31-inf: green

PFR
0-10 red
11-30 orange
31-inf green

RFI
n/a - color ranges do not exist by default in HM2

Steal
0-22 red
23-39 orange
40-inf green

Fold to Steal
0-55 green
56-75 orange
76-inf red

Squeeze
n/a - color ranges do not exist by default in HM2

3Bet
0-5.9 red
6-9.1 orange
9.2-inf green

Fold to 3Bet
n/a - color ranges do not exist by default in HM2

Flop CBet
0-55 red
56-80 orange
81-inf green

Fold to Flop CBet
0-45 red
46-63 orange
64-inf green

4Bet
n/a - color ranges do not exist by default in HM2

Fold to 4Bet
n/a - color ranges do not exist by default in HM2

Limp
n/a - color ranges do not exist by default in HM2

- TT

Working fine thanks! But i play SNG ( i converted the stats), and i would like to know the standard deviation of my Adjustedchip winning!
should i look luck adjuted standard deviation bb/100? Or this stat will tell me the standard deviation of my adj bb/100 and not the total winning?

thank you

We haven't created that stat, and to be honest I don't know if it is possible - you would have to request help in building this stat yourself in our customisation forum at pokertracker.com.

PS: Please keep in mind that Net Adjusted Winnings is a measurement of unrealised prize pool expectation, it is not a measurement of skill or luck.

- TT

Hey guys, I'm new to Pokertracker 4. The issue is the HUD really and not Pokertracker as it works completly flawless in my opinion. To the problem: At first it worked fine and without problem but suddenly after I opened a new table and were going to play more then one table a time the HUD seatings does not match the real seats in Pokerstars. Now every table I open is completly without sync. After I closed the first table (which was the only one were the seatings matched the HUD.)

As far as I understand. This should be a common(?) problem and easy to fix? I've been looking around at https://www.pokertracker.com/guides/...roubleshooting and tried:

"If you have enabled preferred seating options and imported a played hand but the stats still don't move to the correct positions, the main reasons are these:"

1 as well as 2.

How can I overcome this problem and get the HUD match my Pokerstars seating?

Select Auto Center in the PokerStars configuration inside of PokerTracker 4, once you do that and restart import your should be all set.

- TT

I have now selected Auto Center in the PokerStars configuration inside of PokerTracker 4, restarted PokerStars and Pokertracker 4 but the problem is still there. The HUD is on the opposite side of the table from actual player. Is there any other settings that you wish to see that can help you solve the problem?

Are the HUD elements for the HERO consistently placed in the same seat each time, even though it is the wrong seat? If so, it sounds as if you previously saved the positions of the HUD over the wrong seats, and now you need to reposition and re-save.

https://www.pokertracker.com/guides/...g-hud-elements

- TT

Having an issue where I lost all my settings on a recent update and then I have to go back to a restore point which allows me to access all my old data and settings but then when I restart I have to put in my registration code and all my settings are lost. What is going on with that?

When you reverted to a prior restore point in Windows (I assume your using Windows) you also reverted your PokerTracker settings to a time before they were stored in the configuration file that PokerTracker needs. I'm afraid it sounds like you will need to start over again unless you have a backup of the pokertracker user data folder that you can restore.

- TT

No the restore point I reverted to was only a few days ago. I can keep going back to that restore point and all my data and settings on poker tracker are saved but when I restart the computer it's gone and ask for my registration code. Everything was fine until your recent update. Where can I find the user data folder to copy in case it happens again?

In PokerTracker select File > Open User Data Folder. This is the folder that contains all of your customised preferences and settings (but not the database). In the future it is wise to periodically back up your PokerTrackwr 4 settings, including the configuration files, especially before you perform an OS Restore : https://www.pokertracker.com/guides/...up-and-restore

- TT

Hi,

Trying to find a specific hand in PT4. I'm going to "my reports" --> "filters" --> "add new expression filters" and typing "hand_no = '3172795819'". What am I doing wrong?

Thank you.

That works for me. You're right that you need the single quotes.
Have you double-checked the hand number? Have you tried it for a hand number that you can see? e.g. Pick a hand that you can see in another report and try that hand number.
Are you in the correct cash/tournament section?
Have you got a player selected who played in the hand? (or have you turned off the 'Filter on Active Player' option?)

If you're not able to figure it out please export your report and attach it to a Support Ticket along with the hand history of the hand you're trying to find (or any hand which doesn't work if you're not able to find that specific one!).

--WhiteRider

using the advanced tab for purging hands (tournaments),
am i going to purge all hands before or after the given date? (see screenshot)

Pokertracker can you help me how to do this:

1) How do I filter in my database to see how much I called vs a 3x as oposed as all sizings? for ex: I want to see how I called BB vs BTN 3x and then 2x. How do I do this?

thanks

since: in the intervening period between the time mentioned and the present.

Therefore the screen capture you posted would purge all hands AFTER the given date.

- TT