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PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread

03-28-2013 , 02:07 PM
Quote:
Originally Posted by JaegerPL
Hi, I've recently, after several months of PT4 working fine, have been unable to see my HUD on my Titan Poker account playing micro 6max cash?

My import options are set on default and I can't think of anything I could have done to change settings on either the client or PT4.

What other information could I provide to help you guys help me solve this?

Thanks
We just performed a test, the HUD and import are both working at iPoker's Fast Poker tables and also at normal cash game tables, we did not see any issues. It sounds like you may not be processing hand histories, this may have resulted in too many hands in the Titan Hand History folder, which is causing an import delay. Quit out of all poker clients, then follow these instructions:
  1. Click Configure > Site & Import Options. Select Preferences. Make sure that "Move Processed Files To" is enabled and an acceptable folder is selected (default is C:\Users\USERNAME\AppData\Local\PokerTracker 4\Processed).
  2. Click Tools > Setup Assistant. Select Site Configuration. Run through the wizard, at the end all of the excess hands will be imported and moved to the processed files folder.
- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-28-2013 , 03:02 PM
i've watched the videos on designing popups, but seems pretty intensive. are there more resources on this? or a bunch of popup groups available for download or purchase?

hm2 has all of them more or less built in
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-28-2013 , 04:54 PM
Quote:
Originally Posted by PokerTracker
We just performed a test, the HUD and import are both working at iPoker's Fast Poker tables and also at normal cash game tables, we did not see any issues. It sounds like you may not be processing hand histories, this may have resulted in too many hands in the Titan Hand History folder, which is causing an import delay. Quit out of all poker clients, then follow these instructions:
  1. Click Configure > Site & Import Options. Select Preferences. Make sure that "Move Processed Files To" is enabled and an acceptable folder is selected (default is C:\Users\USERNAME\AppData\Local\PokerTracker 4\Processed).
  2. Click Tools > Setup Assistant. Select Site Configuration. Run through the wizard, at the end all of the excess hands will be imported and moved to the processed files folder.
- TT
This seems to have put the HUD back on my client however has caused a far deeper problem in that whenever I active the HUD and attempt to play tournament poker (not cash poker) my client will crash after 1 minute or so (Titan Playtech Engine not PT4) what is going on? :|
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-28-2013 , 05:04 PM
Quote:
Originally Posted by The Lipo Fund
i've watched the videos on designing popups, but seems pretty intensive. are there more resources on this? or a bunch of popup groups available for download or purchase?

hm2 has all of them more or less built in
There are 11 different default HUD Profiles built into PokerTracker 4, and there are many more available to be downloaded for free - and in some cases purchased through third parties. You can chose from thousands of downloadable customizations here: Download Warehouse.

The default HUD profiles are an excellent basis to build upon, we have spoken with countless famous name pros who use our HUD popup designs as the basis of their own modifications. For what it's worth, I have personally used every HUD profile editor available for online players commercially, and I can honestly say nothing comes close to the ease of use that PokerTracker 4 provides with it's drag and drop interface. Not long ago it could take me an afternoon to design a perfect HUD profile, now it takes just 15-20 mins at most to get everything together that I need.

PS: The two best videos to watch are https://www.pokertracker.com/videos/...-editor-popups and also https://www.pokertracker.com/videos/...profile-editor. For profile selection I recommend https://www.pokertracker.com/videos/...file-selection

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-28-2013 , 06:15 PM
PartyPoker 6max SnGs are not imported correctly. Wrong buy-in/rake/payouts listed. The ICM in PT4 also seems to think payouts is some weird 64.3/35.7 (or something) payout instead of the 60/40 that it is so adjustedEV will be wrong.
I saw a thread on your forums from months ago someone complained about this and there was a response it would be fixed... it's not.

Until this is fixed I can't even consider testing your product. When it's fixed I will most likely buy.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 04:11 AM
Quote:
Originally Posted by LoudNoises
PartyPoker 6max SnGs are not imported correctly. Wrong buy-in/rake/payouts listed. The ICM in PT4 also seems to think payouts is some weird 64.3/35.7 (or something) payout instead of the 60/40 that it is so adjustedEV will be wrong.
I saw a thread on your forums from months ago someone complained about this and there was a response it would be fixed... it's not.

Until this is fixed I can't even consider testing your product. When it's fixed I will most likely buy.
Not all Party Poker 6 Max SNGs are the same, we need you to send us the hand histories and the summary so we can determine why it is being detected incorrectly. Each time a poker room makes a change, we need to be made aware of the change so we can compensate for the differences - without notification of our users like you and the required evidence, there isn't much we can do to help. Just remember that the quicker you send us the example hand histories and summary, the quicker we can release a fix.

Please follow these instructions for submitting a Support Ticket.

PS: I don't know what thread or the issue you are discussing, but chances are we did fix an issue, and the issue you are experiencing is different.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 09:00 AM
just purchased PT4 been using HEM in the past
does PT4 have the function as HEM does - add an Archive Folder which allows us to save our hand histories to a different part of our hard drive when the software imports hh from the pokersites hh folder.

if so, how can we do this?
if not could you please add this feature?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 09:28 AM
When using the export video feature on PT4 is there some way to view the video without uploading to youtube? If so what type of player are they compatible with?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 11:42 AM
hi,

pt4 imports hands etc. everything perfect but it wont show a hud.

network: microgaming PLO
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 11:51 AM
Quote:
Originally Posted by Hangson
just purchased PT4 been using HEM in the past
does PT4 have the function as HEM does - add an Archive Folder which allows us to save our hand histories to a different part of our hard drive when the software imports hh from the pokersites hh folder.

if so, how can we do this?
if not could you please add this feature?
PokerTracker has been moving hands to a processed file folder since long before HEM even existed ;-) Don't worry, we got you covered, this is one of the most basic necessities to assure that the HUD works smoothly. You Processed files folder is located in Windows by clicking the File > Open User Data Folder, you will find the Processed Files folder inside. If you want to modify the processed files folder, click Configure > Sites & Import Options then select Preferences.
- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 12:03 PM
Hi,

So i have been having quite a lot of problems with PT4 since i changed to unibet (used to play on stars). I have already posted in this thread, about a problem i had with stats not showing on the tables immediately as i gained the information, but i was told that an update was coming to fix that.

Now i am having other problems aswell.

First of all, when i am ready to play and i click "get hands while playing" it starts importing all my unibet hands again i think, and it is atleast doing something in the lower left corner of the "play poker" page. It is getting a lot of duplicates (around the amount of hands i have played on unibet, 6-7k hands) and like 16 errors or something and then at one point it stops and it starts actually getting the new hands i have just played. What causes this?

Secondly, i think PT4 is missing hands. Or, i know it is. It completely misses them, like they didnt happen. What causes this? Is there any way to get those hands back in to PT4?

Would love some help, thanks!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 12:03 PM
Quote:
Originally Posted by nyrugby
When using the export video feature on PT4 is there some way to view the video without uploading to youtube? If so what type of player are they compatible with?
Yes, the video is stored locally on your computer in the open source WebM file format which was created to be a free alternative to other video file formats which require licensing, it is natively used by Google's Chrome and YouTube. WebM uses the VP8 video codec and audio streams compressed with the Vorbis audio codec, and the file structure is based on the Matroska container.

The location for the WebM video file created by PokerTracker 4 differs between Mac OS X and Windows, so it is easiest to say that after the video is saved, it can be found on your hard drive by clicking Open Location. The WebM codec is not natively available in Windows or Mac, but it can be viewed using third party tools like opening it in the Google Chrome browser, or VideoLan. Codecs are available to view this file format in Windows Media Player at http://www.webmproject.org/tools/



- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 12:04 PM
Quote:
Originally Posted by ouinosino
hi,

pt4 imports hands etc. everything perfect but it wont show a hud.

network: microgaming PLO
Microgaming changed the table name format, this broke the PokerTracker HUD. We are in the middle of testing a fix to compensate for this change which should be out soon. .
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 12:19 PM
Quote:
Originally Posted by Sebsejr
So i have been having quite a lot of problems with PT4 since i changed to unibet (used to play on stars). I have already posted in this thread, about a problem i had with stats not showing on the tables immediately as i gained the information, but i was told that an update was coming to fix that.
As described in the post above, we are in the middle of testing a fix that compensates for the table name changes on Microgaming (MPN). Unibet is just a skin, all MPN skins work the same way. Any day now the fix will be released.


Quote:
Originally Posted by Sebsejr
First of all, when i am ready to play and i click "get hands while playing" it starts importing all my unibet hands again i think, and it is atleast doing something in the lower left corner of the "play poker" page. It is getting a lot of duplicates (around the amount of hands i have played on unibet, 6-7k hands) and like 16 errors or something and then at one point it stops and it starts actually getting the new hands i have just played. What causes this?
Please review the Microgaming (MPN) Site Configuration Guide. This is one of the downsides of playing on MPN, on all other other networks the hands are stored in text files but on MPN the hand histories are stored in a database file, which means we must comb through the entire database file once again to determine if any hands were not previously imported (you see this marked as duplicates). To avoid this after a session is complete you should click Play Poker, then double click the Microgaming (MPN) option in the left hand sites list. Select Clear Database Now to delete the hands in the database - WARNING - do not click this button until you are sure that all hands have been imported!



Quote:
Originally Posted by Sebsejr
Secondly, i think PT4 is missing hands. Or, i know it is. It completely misses them, like they didnt happen. What causes this? Is there any way to get those hands back in to PT4?

Would love some help, thanks!
If hands are completely missing as if they did not happen you must notify Microgaming, this means the hands are not stored in the database, it would be a bug on their end. Any database records in the handhistory.dat file is parsed and we attempt to import it, so if you see a hand that could not be imported and instead generated an error then the problem is that Microgaming's hand stored in the database could not be identified by PT4 - when that occurs create a support ticket and attached the handhistory.dat file and tell us the hand number so we can attempt to reproduce the problem, if we find the same issue then we can compensate for the error in an upcoming release.

Please follow these instructions for submitting a Support Ticket.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 12:51 PM
Quote:
Originally Posted by PokerTracker
As described in the post above, we are in the middle of testing a fix that compensates for the table name changes on Microgaming (MPN). Unibet is just a skin, all MPN skins work the same way. Any day now the fix will be released.




Please review the Microgaming (MPN) Site Configuration Guide. This is one of the downsides of playing on MPN, on all other other networks the hands are stored in text files but on MPN the hand histories are stored in a database file, which means we must comb through the entire database file once again to determine if any hands were not previously imported (you see this marked as duplicates). To avoid this after a session is complete you should click Play Poker, then double click the Microgaming (MPN) option in the left hand sites list. Select Clear Database Now to delete the hands in the database - WARNING - do not click this button until you are sure that all hands have been imported!





If hands are completely missing as if they did not happen you must notify Microgaming, this means the hands are not stored in the database, it would be a bug on their end. Any database records in the handhistory.dat file is parsed and we attempt to import it, so if you see a hand that could not be imported and instead generated an error then the problem is that Microgaming's hand stored in the database could not be identified by PT4 - when that occurs create a support ticket and attached the handhistory.dat file and tell us the hand number so we can attempt to reproduce the problem, if we find the same issue then we can compensate for the error in an upcoming release.

Please follow these instructions for submitting a Support Ticket.

- TT
Okay Thanks for your reply

Are you saying that the fact that it shows a lot of duplicates is expected on MPN, and that it isnt an actual issue? And if i want to get rid of the "issue" i Can just clear the database after every session?

Also, not exactly sure how you are telling me to get the hands back. I write unibet and they can potentially give me my full hand database, including the missed ones, and then i can get Them imported in to pt4?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 01:08 PM
Quote:
Originally Posted by Sebsejr
Okay Thanks for your reply

Are you saying that the fact that it shows a lot of duplicates is expected on MPN, and that it isnt an actual issue? And if i want to get rid of the "issue" i Can just clear the database after every session?
That is expected behavior, it is not an "issue". Yes, you can clear the database after every session, it is what we recommend.

Quote:
Originally Posted by Sebsejr
Also, not exactly sure how you are telling me to get the hands back. I write unibet and they can potentially give me my full hand database, including the missed ones, and then i can get Them imported in to pt4?
We don't know how Unibet would solve this problem, but you should notify them and provide evidence so they can (1) fix the problem (2) maybe get you copies of the missed hands (if that is something they provide, we don't know if it is).

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 02:48 PM
PokerTracker 4.07.3 OUT NOW!


PokerTracker 4.07.3 Incremental Release Notes - March 29, 2013

Key Updates Summary:
  • NEW: PartyPoker heads up Fast Forward tables are now supported!
  • FIX: Compensation for PokerStars changes made to Zoom Tables!
  • FIX: Compensation for Microgaming (MPN)changes made to table names!
Added
  • HUD: Party: Added support for Heads Up 2-max FastForward tables
Changed
  • Database: Restore: Change the button text from [yes/no/cancel] to [replace/rename/skip]
  • Import: PokerStars: Prevent the accidentally import of unsupported 5-card Omaha hands
  • Hand History Viewer: Stats in copied hands now include info from all databases assigned to the HUD
  • Hand History Viewer: Add PokerStrategy as an example forum format in the tooltip for the Copy to Forum button
Fixed
  • Import: Barriere: Addressed an error in ante hands that can occur when there is an all-in for less than the price of the ante
  • Import: GtechG2: Compensate for hand history changes which resulted in an import error that could occur in some GTechG2 hands
  • Import: MicroGaming (MPN): Compensate for new table names which can stop the buy-in from importing within select tournaments
  • Import: MicroGaming (MPN): Mac OS X: Allow the MPN handhistory.dat file to be imported when using the Get Hands From Disk method.
  • Backup/Restore: Address some cross-platform issues with non ASCII filenames
  • HUD: MicroGaming (MPN): Compensate for new table names which could cause HUD failures at the some tables.
  • Hud: PokerStars: Compensate for Zoom changes necessary due to the March 28th PokerStars update
  • HUD: PokerStars: Allow players with achievement badges to display HUD stats at Zoom tables
  • HUD: PokerStars: Fix the Current Bet Type HUD filter when playing at Zoom tournament tables
  • HUD Options: Improved the database queries used for Tournament Stack filters when used in fixed-limit tournaments
  • HUD Profile Editor: Fix to allow the +/- buttons to function when clicked a second time, if scrollbars are visible in the drag and drop display.
  • ICM Eval: Error in final check branch of hands with limpers, error in prize array when loading ICM Calc from Replayer Post ICM-Eval (Bug #4613)
  • New Features Windows: Fix a crash that could occur when the New Features dialog shows while exiting PT4
  • Stats: Improve PFR accuracy caused by rare missed situation in ‘cnt_pfr_opp’ *** Optional Database Cache Rebuild Required ***
  • TableTracker: Fix PokerStars table opening due to the March 28th PokerStars update
Additional Notes
  • There is a stat fix in this release, we advise performing a Cache Rebuild to assure that your database performs optimally when using any of the stats that were altered
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 06:15 PM
Can Notetracker create the following notes:

1. If a player has VPIP between 35 and 56 and PFR between 25 and 35, instead of these stats (VPIP & PFR) to show only on single word like: LAG for example ?

2. On A or K or Q or X high flops with all the rest being low cards e.g. A72r (no flush draw, no straight draw possible), Villain may check raise with sets, two pair, OR second and 3rd pair or nothing. Can Notetracker take notes on this ? How ???



thank you!
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-29-2013 , 08:46 PM
Quote:
Originally Posted by jrc4ever
Can Notetracker create the following notes:

1. If a player has VPIP between 35 and 56 and PFR between 25 and 35, instead of these stats (VPIP & PFR) to show only on single word like: LAG for example ?

2. On A or K or Q or X high flops with all the rest being low cards e.g. A72r (no flush draw, no straight draw possible), Villain may check raise with sets, two pair, OR second and 3rd pair or nothing. Can Notetracker take notes on this ? How ???
You can watch a NoteTracker tutorial video here to learn how to build notes; https://www.pokertracker.com/videos/...ls-notetracker


Number 1 is not something that can be recorded with a note because that is a dynamic request, once a note has been written it is static. Notes are used for observations within a hand, it is not for a flag of the frequency of an opponent's actions (we hope to have a different tool available for that sometime this year). The reason why using your definition a player can qualify for that note after the first 2-3 hands they played, but later on in the session we discover that he is really a tag - but the old note for LAG remains. That is why this cannot be recorded with a note.

Number 2 is very easy to do because actions within a hand can be filtered for with ease using the Actions and Opportunities group of filters along with the Board Texture filters for the flop. Your question seems odd to me though, because you included every option under the sun - which would negate one another, and just write a note anytime a check-raise is made. Sounds like you would be best suited with a note for anytime the c/r occurred on an A, K or Q high flop without 2 pair or better (of course you need to get to showdown to know that is the case, but at least thats a better note to make).

Create a PLAYER filter to define your NoteTracker Autonote using the following instructions (an Opponent filter is not needed in this situation):

Step 1: Select Board Texture > Board Cards > Flop and create a filter for Flop Contains At Least One A OR K OR Q, then click Add to Filter.


Step 2: Click Add to Filter again, then select Actions & Opportunities-Flop > Flop Action Sequence. Set the First Action sequence to Check, the Second Action Sequence to Raise, then click Add to Filter.

Step 3: Click Add to Filter again, then select Hand Values - Made Hands > High Card > On Flop. then click Add to Filter.

Step 4: Click Add to Filter again, then select Hand Values - Made Hands > On Pair > On Flop. then click Add to Filter.

Step 5 : We now have four filter defenitions saved where logic dictates that we AND each filter; we need to change the logic so the filter reads as (Flop Contains At Least One A OR K OR Q) AND ((First Flop Action Check) AND (Second Flop Action Raise)) AND ((Made Hand - High Card On Flop) OR (Made One Pair On Flop)) Select the bottom two filters (as shown in the screen capture below) and then click 'OR' Selected. Click Save and Apply Filters, your all done, time to finish your autonote, remember to add in the variable for CardRange. I will upload this as a quick filter for you to our download warehouse here: https://www.pokertracker.com/custom/quick-filters



PS: We sugest adding some other factors to the filter such as stack depth, for example it makes more sense to c/r with less than 2 pair if the stacks are shallow.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-30-2013 , 06:21 AM
enet hud still not available? ty
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-30-2013 , 11:43 AM
Quote:
Originally Posted by georgian91
enet hud still not available? ty
We do not support the current Enet poker client. We did meet with Enet in February to discuss doing business together, if there is enough player requests made to Enet maybe we can work together in the future.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-30-2013 , 06:11 PM
Do I need to keep the .pt4stat files after I've imported them into PT4 for them to continue working? And if so, where can I locate similar stats in the PT4 folder to store them?
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-30-2013 , 06:37 PM
Quote:
Originally Posted by icanhazstax
Do I need to keep the .pt4stat files after I've imported them into PT4 for them to continue working? And if so, where can I locate similar stats in the PT4 folder to store them?
Once imported we store the stat within a master file inside of your User Data Folder (File > Open User Data Folder), the .pt4stat file is only for exporting and importing. You can safely delete that file once you have imported.

- TT
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-30-2013 , 10:00 PM
Seems hardly anyone uses PT4, so hopefully there´s someone out there.

I want to do a filter for cash game hands where I am all-in pre-flop either raising all-in or calling all in, and view all the hands, how can I do this?

I tried and couldn´t find the filters.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote
03-31-2013 , 01:42 AM
Hi, I was wondering when PT4 when support Lock Poker? Thanks.
PokerTracker 4 for Windows & Mac OS X - 2+2 Support Thread Quote

      
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