Is HEM on the same computer as your PokerTracker 4 installation? Does it use the same PostgreSQL database? If so, then you can use the new user Setup Assistant to import your hands from HEM. Click Tools > Setup Assistant. Scroll to the bottom and select Convert Holdem Manager Database. We can import both HEM1 and HM2 databases. We recommend using this method to assure that any tournament data is converted into PT4 properly.


If the Holdem Manager database is not on the same computer, you can manually import the hands by clicking Play Poker > Get Hands from Disk.

Is it possible to import a hud from hem to pt4?

No, that is not possible, but you can recreate the HUD design. Since the PT4 HUD Profile Editor is more flexible & the Vector HUD Engine is so fluid, you will find recreating your HUD Profile is actually quite easy. Watch this video to learn how : https://www.pokertracker.com/videos/...profile-editor

The new PS update sorta messed up the hud. Anyone with the lifetime VPP million icons doens't have their stats work properly in cash games.

We have record of this issue affecting Zoom games here: https://www.pokertracker.com/forums/...rStars#p237445

In the meantime to get around this click Options > VIP Status Display Options, then deselect the top three check boxes.



- TT

Does the HUD not work in the trial version of PTR4?

I have HEM currently (for NL) but have started to play PLO and got PTR4 trial today to see if I like it better, have customized my HUD etc yet can't seem to get it to launch on the Revo network, thoughts?

The HUD works in the trial, sounds like you need to configure your Revolution poker skin in PokerTracker 4.

Close your Revolution skin, then click Tools > Setup Assistant. Select Configure Sites, and run though this wizard, be sure to pay extra attention when you get to Revolution. At the end of the wizard all of your remnant hands will be imported, this is the likely cause of your problems.

We also sugest you read this site configuration guide: https://www.pokertracker.com/guides/...ion-guide-cake

That seemed to have gotten it sorted out. Thanks.

There seems to be a lack of consolidation in some of the NoteTracker notes. For instance, looking at the notes for a player I will sometimes see something like "3bet Preflop Range {AKo}" as a note, then a bit lower "3bet Preflop Range {QQ+, AKs, 87s}". I've checked and it's not me accidentally having it write the same thing for different notes it would take.

Also, what's the likelihood of NoteTracker being improved upon in the future with more features?

The NoteTracker note definitions are included as a basis for you to build upon, only you can know what notes are important for your game... we provide the foundation but they are designed to be easily modified by you. Notes intentionally have some overlap, for example 3Bet Blind vs steals w/{cardrange} will overlap with 3Bet range {cardrange} by default, but you could alter the definitions to assure that there is no overlap. Whenever you alter a note, you risk creating a new duplicate line in your notes list, this is because notes are static, once written they can be added to but they cannot be removed individually. This is why we recommend that you purge all notes when you make a change to your note definitions, then click Run to start processing your notes again, this processing takes place in the background.

For more information on this topic, please see this tutorial video: https://www.pokertracker.com/videos/...ls-notetracker



- TT

nevermind. I rebooted after the upgrade and HUD is working now. thanks

I am getting very frustrated. Have have spent at least 15 hours trying to get PT4 working on my Mac. Your support has been a complete waste of time. The last contact I had with them said I need to update my PT3.

I have done all updates to PT4, unless there has been one in the last 24 hours. Since the last time I opened it and tried to run it.

Can I set up a Skype with someone to try and get this running.Support Ticket #136273

Thank you for bringing this to our attention. Support will be in contact with you very soon and we'll resolve the problems that you are experiencing to your satisfaction.

Best regards,

Derek

regarding the following 2 operations:

A. PT4 db housekeeping: rebuild cache + reindexing ... (if needed)
B. Windows drive (where PostgreSQL resides) defragmentation

what is the most appropriate order for performing (A,B or B,A) and why ?

(or it doesn't matter..)

If you are using Windows 7 you almost never need to defragment, skip this unless your having a problem, in fact you will find that startup times may be decreased for some time when you defragment due to the way that Windows caches key OS components on the hard drive to enable faster startup times.

PostgreSQL does its own equivalent of defragmenting the database when you perform a cache rebuild. Reindexing isn't necessary in PokerTracker 4, this is only needed after a purge of hands or when a database change has occurred, when that happens we automate this for you when the cache is rebuilt. We include Reindexing as a backup plan for our users, but it is almost never needed to be run by itself.

Of course this is a simple explanation of a complicated topic, if you have a more specific question let us know. You always ask such good questions, it is obvious you put some thought into your posts and want to learn as much as you can - good for you!

- TT

its there a way to track rb?
im playing and have 60%

iPoker rakeback cannot be tracked accurately because they use a weighted contributed rake distribution method, the hand history provides the contribution component, but the weighting information is not available to PokerTracker or to the end user which makes it untrackable:

http://www.pokerstrategy.com/news/wo...March-5_57137/

As time marches on, rakeback is either being eliminated or it has become untrackable at nearly all sites. Revolution is still trackable, and at PokerStars we can track VPPs but not FPPs... but thats is basically all that is left. If you want to track a percentage of your MGR you can still do this using a custom stat, but it will not be accurate when compared to your actual rakeback return.

- TT

ok np

Hey guys,

I have been using PT4 on stars very smoothly for 4 months, but i have decided to switch to unibet yesterday. I am a complete noob at configuring PT4 and anything computer related, so it took some time to get it rolling, but i have managed to get hands from unibet now. The problem i have is that when i am at a table, the stats of other players/myself doesn't seem to be updating constantly, after every hand. It is like in pieces. So sometimes it might take 30 hands, and then i get some more data on players, and then nothing will happen for 25 more hands, and then some more data. It is so weird, and it varies from table to table, and it seems quite random. Also, i can see in the "play poker" tab that i am getting all the hands, and they are coming in constantly there, so i am getting all the hands. Really weird problem. Could it have something to do with it being anonymous tables? I do feel like i experienced the same thing on normal tables though.

Any help would be greatly appreciated!

how do i stop it from scaling my hud down to tbl size, playin on laptop and cant really see m hud atm..ty

There is a known issue with Microgaming in the current release, we will have a fix shortly.

Click HUD > Hud Options, select Advanced. Uncheck Allow Vector Scaling.

- TT

Any idea about how long we will have to wait for this fix? it is quite annoying

We don't know when the next release will be ready, the time needed to develop software changes is not an exact science, but it should be between 5 and 10 days roughly at the most.

Okay, thanks for the quick replies in this thread, love it! and can't wait for the update